Does it help to be an alcoholic to work here? Just a rhetorical question. I'm sure it helps if you're a customer. I mean all those choices - I feel like a kid in a candy store. But it wasn't always this way with Total Wine. I remember when they first started popping up all over the place and I got a gift card for Christmas and I wanted to spend it all in one store but their beer selection was completely lacking. Wanted some Belgian beer - Ename and the guy trying to help me out gave me this DUH look and told me they didn't have it and he'd never even heard of it. To be fair, I asked someone at Bevmo the same thing and he HAD heard of it and they were available in their California stores but because of some Arizona regulations they couldn't stock it here locally. So I've been a discount card carrying member of Bevmo since then and one day I walked into this Total Wine and realized they had everything I could ever want right here in this store. No need to wait till the next time I went to California to get certain things. Sometime during the past 6 or 7 years Total Wine did a total turnaround and actually surpassed BevMo! as THE place to go for your alcohol needs. So I'm not into Dave Letterman or MSN style top ten lists but here are my top 3 reasons to go to this Total Wine instead of the BevMo! on Ray and 54th Street: 1) Selection is much better. Also, if you go online on Total Wine's site, they'll even tell you which aisle and which side of the aisle the item is located on. BevMo's site just tells you how many they have available in that store. 2) Total Wine has it's own parking lot all by itself. BevMo! shares a parking lot with a bunch of other businesses and is pretty close to the Sandbar - I had a few close calls with some folks that I'm sure made the most of happy hour before leaving the parking lot. 3) BevMo! closes at 9PM every day except Sunday - when they close at 7PM. Total Wine closes at 10PM every day except Sunday - when they close at 9PM. So you simply have no choice but to go to Total Wine if you waited too long to stock up. read more

I am sorry, but my impressions are total different that the other reviewers. I am a stickler for customer service and Total Wines has the worst customer service I have ever experienced. I am a relatively big purchaser of high-end wines, not only for my consumption but for consumption by my wine "club" who meet regularly to try new wines -- especially the high-end, highly rated wines. I am not exaggerating, but on at least 8 ocassions, I have called a number of stores, sent faxes and emails, and have never ever received a call-back or a response. This is also true about their corporate offices. HQ also never responds to inquiries. They might have a large inventory, but if you can never find what you want, what good is it? Also, their online website search capability is sorely lacking in capability. read more

I have been a huge Bev-Mo fan ever since they moved into town. I still remember the day I walked into the location on West Bell Rd. It felt like a religious experience. I think tears were in my eyes as I grabbed the shopping cart that first time and giddily explored the isles. Then Total Wine came to town. I checked it out, but continued to shop at the Bev-Mo near me on Ray Rd. Then one day I had a very bad customer service experience there and I stormed out the door, vowing to take my business to Total Wine, which had recently opened its Warner Rd. store (okay, its a little off of Warner on Emerald). At this point I feel like a guy who has had an argument with his girlfriend and gone chasing after a hot chick that's a little out of his league, only to find that he misses his old girlfriend and wishes he could take back all those harsh words. The place is great to look at, and it has everything going for it in terms of selection, but they could care less if I shop there or not. I buy quite a bit of booze, and I'm in there a lot. I have a Keg-o-rator, so I buy kegs, and I collect single malt scotch, so I buy a lot of that too. My wife is into tequilas (and I help myself to them from time to time), so we buy those also. In other words, we spend a lot of money in there. I deal with the same people each time, but I've never seen so much as a glint of recognition in anyone's eyes. Further, I almost get the feeling that if you are not a wine drinker, you are sort of an after-thought. The place is really geared toward wine connoisseurs--wine tastings, coupons aimed at wine purchases etc. Add to that the fact that every time I exchange a keg it turns into a drama that requires a manager; and add to that the fact that they require you to keep your receipt or go through a bunch of hoops in order to get credit for your exchange keg, and I am getting increasingly annoyed with their customer service. That blow up with Bev-Mo was bad, but it was a one time thing and one of their locations. The issues with Total Wine seem more systemic, if less obvious. That said, the selection is incredible, better than Bev-Mo. This is especially true for wine, but they also have an amazing beer selection and a very, very good selection of scotch, tequila and other liquors. Their prices are great also--for example, $10.50 for a 12 of Dos Equis and $10.99 for a 12 pack of Guinness draft bottles. Keg prices are as good or better than Bev-Mo--$99.50 for a half barrel of Dos Equis, for instance. The single malt and tequila prices have also been good--their price on Patron especially good--$31.00 for the blanco. They also carry barware, and have a decent cigar selection. I have to give the place three stars for making me feel unwelcome and making a big deal of keg exchanges, but it has a five star selection. If they can solve the customer service issues they could easily be a five star place. I notice that another reviewer has had more luck, so perhaps its just me. read more

I'm giving this Total Wine & More location three stars instead of five because two of the cashiers were complete jerks to me, but two of the other employees helped me find what I was looking for, made suggestions, and were generally awesome. I recently turned 21 and have not gotten my horizontal drivers license yet. My drivers license clearly says my birth date on it, yet the two cashiers treated me like I was trying to buy alcohol illegally and practically interrogated me about my age. Several of my friends said they have had similar experiences at Total Wine, so maybe it's just a Total Wine thing. Either way, they need to stop treating their younger customers like second-class citizens, or I will take my alcohol purchases elsewhere. read more

Wow, great and excellent prices. The floor staff was all pretty helpful too and knowledgeable with recommendations. The only thing I didn't like was the demo lady on the wines, not the champagne. Yes, I know I look young but i am still a paying customer. It was kind of like the pretty woman scene. Big mistake, big... She ID'ed me and a colleague of mine which is understandable, but she wasn't really aiming to please. She was more helpful to other older couples and offering samples to them and talking about the wines where she just left us to asked for a sample. And aren't you supposed to rinse the glass in between samples, as to not mix the flavors of the wines? She did for mine, but not for my colleague, who was the reason to come in today. She made us feel like we were college students trying to get away with a free happy hour at her serving station. After the second sample, we left. If this was her way or marketing her wine, it is not effective. read more

This place is great! On top of the huge selection and great prices on wine, beer and spirits they have complimentary wine tasting on Fri, Sat and Sun. They had many wines to taste which is always helpful when you are hesitant to buy something new. It was a bit overwhelming when we started looking at all the different types of wine they offered and the staff was very friendly and helpful. We will definitely be back. read more

Hello, my name is Andy, and.... oh wait wrong place. Choose your vice here. Always a good experience. The staff are professional and know their stuff, selection is 2nd to none if you know what you're looking for, may be a little overwhelming if not. I'm often blown away by the wines. They are organized by region and/or type (i.e. Bordeaux/Burgandy for some, but Sparkling for others), and it helps to have a specific one in mind prior to browsing. Beer variety is extensive with standards such as Ommegang, Goose Island, Deschutes, as well as Belgian imports etc, but not comprehensive so be flexible. Beer tags often have helpful reviews and summaries from Draft Magazine or Beer Enthusiast. I usually buy way too much, but like to sample a 6 pack of different brews I've never tried before. We've also bought specialty glasses and decanters from here, and their cigar room is also impressive. Makes me feel like a kid in a candy store, and it's tough to walk out without salivating. read more

Love it! Massively huge selection, low prices and friendly staff. It's my go to place when I need to booze-up.

This store rules! It has lower prices than other liquor stores I've visited and even lower prices than grocery stores. When it comes to single bottle beer selection, Total Wine is where it's at. The only place I've been that can compare is Tops. You can find New Belgium six packs here for $6.99, which is the lowest price I've seen anywhere. I also feel much classier shopping at Total Wine than I do at BevMo. BevMo has kind of a Costco atmosphere, where Total Wine is more akin to being in an A.J's. Sure, they're both big box liquor stores, but if you prefer a less fluorescent and industrial place to purchase your spirits with low prices and huge selection, choose Total Wine! read more

This is a store where you can really lose track of time. I always give myself extra time when I am coming here because it is so great to just browse. It's like going into an old book store to me. I can just be there for hours on end. They have a great selection of wine but they also have beer and all the other types of liquor such as Gin, Bailey's Irish Cream etc. If you go on a Friday or Saturday they have a small tasting area where they normally have about 4 wines to offer for tasting. It's a nice way to get to know the wine. They also have classes here. This is a fun experience, just make sure you have the time and you have an ID because they do ask for it. read more

I know very little about Scotch beyond my enjoyment of Chivas Regal which is a blend. I wanted to try a single malt that would be close to the taste of Chivas but better. And I didn't want a bottle that would break the bank. Bob, a manager at Total Wine took me under his wing and gave me an actual class Scotch right in the scotch aisle. It was like going to Scotch school. Bob considers himself a Scotch expert and I was eager to learn. Bob could have sold me on a bottle for $50 more but instead he recommended a bottle for lessthan $30 which he said was EXCELLENT. I was treated like a guy about to drop hundreds of dollars not a customer looking to buy one modestly priced bottle. Bob could care less how much I was soending. His goal was to make me and educated and happy customer. He succeeded big time. What a wonderful experience it was shopping at Total Wine. read more

Steve gave great customer service today! He was very knowledgeable about the wine selection and what we would like. Best customer service I have received in a long time! I will be back. read more

Christine is an excellent sales associate! She was very friendly and polite and the first person to notice us and help! she had amazing suggestions when it came to the kind of wine we wanted and what flavors we wanted. She knew a lot about the products and really made our shopping a lot easier. Also, the other sales associates were very nice too. They all wished us a happy staycation. we will definitely be returning. read more

Could be in here forever, sampling and buying, glad we stopped in here for our wine selections. Great array of wines from reds to whites, and everything in between. Customer service was perfect not too in your face but not ignoring us either. Got great help and found what we were looking for! Gotta look for one closer to the house, or maybe not... Lol read more

I love trying new drinks, but I'm a stingy bastard and hate paying too much for my brain-soft sauce. With that in mind, I was very happy to learn of Total Wine and More, which is only half a block from work. Their prices consistently beat all of the grocery and liquor stores, the layout is nice, and the folks working there were pretty nice despite being a bit eager for their day to be done, but I'll chalk that up to the fact that I got there 10 minutes before closing time. read more

So much to choose from! It's a Wine lovers paradise! First time i was there was about 2 weeks ago. I could have spent hours in there! There was a man that came up to me, asked me a few questions towards my taste and found me the perfect bottle of wine! read more

Way better than BevMo! Total Wine has always treated me right. They have a great selection of Beer, Booze, & Wine of course! Prices are good. Sure something goes on sale at Safeway with a club card every now and again and might be cheaper by a few dollars. But this is your Total One Stop Shop! I have never been disappointed here at all. read more

The only place I go to purchase wine & spirits. Great prices, promotions and vast selection of everything including mixers, beer, gift items and cigars read more

I cannot fathom a liquor store being more fantastic than Total. Their staff is great, their prices are unbeatable, and their selection is stunning. read more

I was impressed with this store. It is HUGE. The size of a warehouse and it's packed to the gills with every kind of alcohol you can think of, plus snacks, accessories, gadgets, and everything else a wine/beer/whisky/scotch lover could want. Lots of fun and unique labels, too. read more

This is my goto store for alcohol. Best selection and varieties for all types of wines, beers and alcohol. Best prices of any of the other vendors in our area. Being a Rum collector, I have found many of my requests available on the shelves. Others are found on the web. read more

Love, love, love this store. Hands down best prices anywhere. If you can find what your thirsty for at this store it probably doesn't exist. Just wish we didn't have to travel so far to shop at one. read more

To be fair I've only seen a few aisles of the store, but of that - it's quite impressive. My last visit was to look for cognac. There was a dizzying array, so with my limited knowledge I'll have to do some research. That, or go "tried and true" which means I'll buy at Costco. But if you know what you're doing, or are willing to try something new - give this place a try. It seems to have a good selection of everything. Prices? Of the cognac, I only recognized three or four brands. Cheaper than grocery stores (if you can find them,) though not as low as Costco. read more

Been shopping/ spending money at Total Wine for the last 8-10 years. Went in today to see if they had any allocated bourbon, which they did, only to be told (by the manager) they will not sell any to me because I am not a good enough customer. Horrible business model and way to treat people who have been loyal customers for so long. Have only experienced this at this location. Will never shop here again. read more

Let me just lead with: you can find Willet single barrel bourbon at Total Wine for $38. I buy all of my club soda here for $3 when most stores always charge $5-6 for a six pack. The store is laid out well and the employees are very friendly. They have a HUGE selection of liquor not just *wine.*I don't know how they get these low prices, and frankly, I don't care. Just keep the vino coming! read more

This place has a very good selection of wine, beers, and other beverages. The staff is very friendly and helpful and the prices are good.

I came in to get a gift and was assisted by an associate named Anthony. I had some questions about whiskey and told him that I would be interested in a tasting class to learn more about it. It wasn't too busy so he brought me back to the tasting area and went over some of the basics with me. He was very knowledgeable and I learned a lot from our conversation. He definitely went above and beyond to provide excellent customer service, and it was very much appreciated. He also helped me select a bottle of scotch for myself, I'll definitely be back to try his next recommendation! read more

I love this place, like Costco for booze..what's not to love?! always nice people working that are willing to offer their assistance. read more

Total Wine & More - $4 cheaper than competitors - Beer, Wine & Spirits Near Me - Tempe, Arizona

good selection, they had pretty good prices too

I feel like an alcoholic when I visit Total Wine. I really don't drink much, maybe an average of a drink a week, but when I walk through those doors I'm like a kid at FAO Schwarz... I want everything. The bottles all gleaming under the lights, the thousands of selections tempting my every step, the ridiculously helpful staff around each corner explaining every product down to its molecular anatomy, those little price tags that seem too good to be true... what else do I need to say. Five stars. read more

I'm not a big drinker, but this place is pretty sweet if you are. Huge selection at excellent prices.

We came here to buy our new favorite rum from Kauai, which we imbibed in perhaps a bit too much during out recent vacation in paradise. Unfortunately, they had every rum imaginable except for out new favorite rum from Kauai. On the plus side, we were able to stock up on our red and white wine. Service, as usual was helpful. We also decided to buy ice buckets- you can never have enough ice buckets for parties. read more

Total Wine has the best selections and even better prices! My husband and I used to travel all the way to the Glendale location from north Phoenix, but now we have one in Dersert Ridge... thank goodness! The staff is very friendly and knowlegable. 5 Stars!! read more

I go to this store once a week or every 2 weeks. Usually on a Friday. Every time I go in there, at least one staff lets out a friendly "Hi" (but more often I am greeted by 3 or 4 employees as I am walking through the store) . My favorite thing to do is go directly to the wine tasting bar and try everything they have put out there. I'm impressed with the knowledge of the areas where the vineyards are grown for the wines they are letting you taste test for free. Some of them will start talking about their own, personal visits to these regions and how lovely and beautiful it was in France or Napa Valley or really, many parts of the world. If you know nothing about wine and need some advice, again, they have a VERY knowledgeable staff that is ready and willing to help you. The wine selection is HUGE. The liquor selection is quite large as well and the beer aisles have all kinds of imported beers. This store also has a walk-in humidor with a large selection of all kinds of popular cigars at all kinds of pricing from cheap to expensive. Contrary to other postings, I have never found the staff to be unfriendly. There are times when some of them are wrapped up in a phone conversation, yes, but that is a negligible downside to the place when considering there are plenty of other staff available to help you out. And yes, I am approached by staff and asked if I need help finding anything. But, the experience at the wine bar is the best, especially if there are a lot of people milling around it and a lot of "colorful" conversations come forth! I give it a 5 star rating because it deserves it! read more

Prices are amazing and staff is super friendly! After going there a 3rd/4th time, I was remembered by one of the staff at the front desk. Oh, and they have signs that say they arrest minors which merits a 6th star on my rating =) read more

The selection of adult beverages in the place is nothing short of incredible. I absolutely love this place. I would challenge you to think of the most obscure alcoholic beverage you can think of and see if it is there. When I first went to this place about a year ago, I went to the 'build-a 6-pack' aisle for beers and went to town. I love how all of the non-seasonal beers are on a rating scale form 0-100 (by some magazine that I can't recall, but an independent judge). Over the course of the next few trips, I dropped about $120 each time and by the time I was done had sampled every beer rated over 85 in the isle (that took quite a long time, as I usually only have 3-4 a week). We ket tabs on the ones we liked and by the time we were done, we had about 7-8 favorites that we return for pretty regularly now (all of which are nowhere to be fond in any regular store). I suppose we could have taken the short cut of just asking the people there for some recommendations based on what we liked in a beer, but 1/2 the fun was the experimentation and trying all the different beers, so we just followed the ratings and picked on our own. Their prices are better than just about all other options, but for us the distance offsets the dollar savings.. we go there for the selection. Hint:1: The rating system was bang-on.... all of these beers were really very good, but when we picked the few that were 95+.... WOW. Hint 2: Once you find a beer you really like on the single bottle aisle, head one aisle over to see if it is available in a 6-pack or 12-pack. Some are not, but a lot are (especially the highly rated ones). You'll save a lot that way. Once we had picked our favorites and switched over to this route, we cut the shopping bill by about half and left with more beverages than we did with all the sampling. Hint 3: Go on a Saturday afternoon. It's a lot slower than Friday or Saturday evening but they are staffed up for Saturday PM and there are several people around to help if you have questions. read more

Ermahgawd this place is incredible. If it exists, they have it. Wondering were to buy you next $7 bottle of wine? Look no further. How about a $900 bottle of scotch? Got that too. I don't have a drinking problem, but I bet I could get one here! read more

I'm a big fan of Total Eine for anything alcohol. The store is beautiful, always well kept and organized, the employees are always willing to help, and the selection is incredible! They also have a nice humidor for cigar lovers, and the prices are very competitive with anywhere else I've gone. I will definitely keep going back! read more

Hands down the best place to buy any kind of alcohol. They have ALMOST everything here. If they don't have it they will even try to order it for you, if it's available. The new rewards program makes them even better. read more

I brought my son here because he likes coming here to get the special sodas that they have. When we were checking out, the lady dropped a beer she was putting into the cart. My son caught it before it hit the ground, but the lady got mad saying, "minors are not aloud to touch the beer." I was so mad! He was fixing HER mistake! Other than that the experience was great! read more