Had an ongoing problem with Verizon concerning getting a phone returned to them for credit after…read morepurchasing a new phone after two months I went to this Verizon in person and Gabby one of the managers was able to assist me immediately and take care of the problem immediately. Thank you.

Went in thinking of a new phone, a very pleasant girl named Mayra helped me! Very polite and…read morehelpful! Not pushy or anything. Got a new phone, signed my life away and now have a good phone.

Went in thinking I needed to get my charging port fixed but was told it might just be dirty and all…read moreI needed was a cleanup and It did. Was also free which was great

Stopped by this business today, my I phone was acting weird! Lol…read more Very helpful, kind and attentive gentleman helped me straight away, got my phone to behave and was on my way in no time..! Highly recommend this business. Thank you

Went to this store for an upgrade. My experience went well in the store and the salesperson was…read morevery helpful. All was going great until I got this text thanking me for purchasing "Protection360." Not only did I not purchase this service, but I was never asked by the salesperson if I wanted this. I only found out this service was added because of this text! I am very furious right now that this was snuck into my bill! After seeing this text, I do not recommend this store anymore. If you bought a phone from this location, I HIGHLY recommend you check your bill to make sure no unwanted service was added onto your bill. Going forward, I will only buy my phones online.

I just went in there to pick up my phone and instead of helping me they made me stand there for 45…read moreminutes so I left terrible customer service

I have been here so many times. The staff are knowledgeable,…read morepatient, and helpful. It is a hard job to deal with the public, many of whom are impatient, ignorant, and demanding. They deserve the credit due them. Good outcomes require patience and consistency. The selection of phones and gadgets are usually really good. The promotions are usually good enough to incentivize upgrades. Great value when you add the care you get here.

Excellent customer service here in Santa Maria CA! Brian helped us and he was awesome! He was so…read morepatient with all of our questions and he explained our options very well. Also, I made an appointment and the process was easy and made my experience that much better and faster with the appointment set up.

Joey is amazing at his craft. His attention to detail is outstanding and very easy to work with. If…read moreyou make the switch I would only suggest working with Joey especially anything over 3 lines being it can get complex very quickly. T-Mobile service is good but it's customer service from folks like Joey that make it worth the switch.

From the owner: Visit the T-Mobile store in Greenbelt and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 8819 Greenbelt Rd can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

The sell reps where amazing people! They helped me set up my Facebook, messenger and everything…read more They even gave me a discount!!

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Santa Maria store today.

Angel Reyes & Eddie Diaz were both nice & eager to help. Angel was the one who helped me get a…read morediscount on my bill and ordered my iPhone since I had an offer on my account to swap my phone with Verizon. It was his rest day when I decided to drop by and pickup the phone and have been willingly helped by Eddie to set everything up. I couldn't be more grateful to both of them. Short story: Before I started my with Verizon couple years ago, I went out shopping to the other competitor. I was in the lobby for 30 minutes waiting to get help. I ended up frustrated and left that store, considering it was my lunch break. When I got off of work at 5pm, I went up straight to Verizon and got what I needed! Elite carrier company requires elite and pleasant customer service! Network service --Check! Billing queries-- Check! Discounts and Perks-- Check! Customer service-- Big Check! 10 out of 5! Kudos to everyone! Everyone needs a raise!

I have visited this Verizon location several times, and unfortunately the customer service…read moreexperience has been inconsistent. During my visit last night, I spoke with Silverado, who was professional, helpful, and attentive. As he was assisting another customer with a matter that was expected to take over 45 minutes, he kindly asked me to return the following day and offered a discount for the inconvenience. When I returned the next day, I was assisted by Alejandro, and the experience was noticeably different. The level of customer service and professionalism I received did not reflect the same standard demonstrated during my previous interaction. Due to the inconsistency in service, I do not plan on returning to this location. In my opinion they are quick to take your money and are full of empty promises..... !! I wish I didn't sign anything!

I called and asked about watch battery replacement. The worker provided good customer service. He…read moreprovided me pricing, description of work, and availability. I asked if I needed an appointment, "No" so I asked if they could fix it right now. "Sure, we have availability." So a few minutes later, I was there and a few minutes later, my watch was fixed! Very happy! Reasonable price; $15 including the battery. Thank you!

Always helpful and reliable. From fixing my cell phone to flashlights. Quality all the way.read more