The agents are knowledge and friendly. I was able to secure a more sound retirement with the…read moreproducts that were put in place based on the recommendations of my agent. Overall I am very satisfied with all aspects I feel like I now have some extended family that truly cares about me and my future.

Jesse and Roxanne have been, in a word, spectacular. My parents are elderly and new to San Antonio…read more From day one, I was impressed with their hands on approach and deep knowledge of the programs my ill parents needed. They guided us step by step and even advised us on the pitfalls, traps, and what to expect from scammers and telemarketers (of which my parents weren't accustomed to). They remained in contact with us until we were squared away into the insurance type that was most beneficial and lowest cost. Excellent customer service! To this day I can contact them for advice and assistance and they are always there with a solution or they will research to find one. We are so fortunate to have met them. I highly recommend their services to anyone who is in our situation. They genuinely care about their clients, and that is their greatest strength. Five stars.

Finally back with BCBS and so relieved. Absolutely love what they have to offer and all of their…read moreservices! Customer service is always excellent when dealing with them.

I can't think of a situation where an insurance agent should get 5 stars- except for this one. Luis…read moreLeal has been my insurance agent since before he opened his own agency. His commitment to customer service made it any easy decision to follow him. I'm continually impressed with the detailed personal service I get here. I hate dealing with insurance because it seems like every one is trying to screw you over, but with this agency I trust that my needs are put first. I have auto and renters insurance with LIS and its so easy and hassle free. Luis Leal is so good, he even got my dad, a very loyal long time USAA customer, to switch to him because he found him better rates, better coverage and he made the transition easy. I definitely recommend contacting Leal Insurance Services if you are shopping around.

I recently moved my insurance to Leal Insurance Services from a private carrier - and couldn't be…read morehappier! The process was so smooth and Luis was there to answer all of my questions along the way. Luis is an independent agent and I feel like he works for ME, not the insurance company! He helped me increase my coverage, protect my family, and save money on my home and auto. Thanks, Luis!

Gabriel was very friendly and listened to my concerns. He gave me the the best insurance policy I…read morecould get and made sure I was taken care of. He follows up with me from time to time to make sure I'm doing alright, talk about customer service! I highly recommend coming to him for your insurance questions! Fast and easy. Give him a call! 2109328001

Bianca is super at what she does. Not only does she ensure you get the best rate, she also makes…read moreyou feel like FAMILY! Cannot find this type of service anywhere in San Antonio. Highly recommend Bianca for your insurance needs!!!

The manager went above and beyond what was expected. I would recommend this auto dealership to…read moreanyone.

I've been a customer of North Star Auto Insurance Agency for over 10 years now. I started out with…read morethem when they had a second location in Leon Valley. When they closed that office and consolidated in the West Ave location I stayed because of the staff. She was good and very friendly but not like the staff at West Ave. We have so many vehicles and drivers in my family I get confused, not so for Joe, Dora, Joey, and Francis. They always know exactly what I need and make sure I'm taken care of. They have always been friendly and gone out of their way to accomodate my needs no matter how long it takes. They shop for us and make sure we're getting the best rate available. I've seen Dora multi-task with effeciency and a smile for all, pretty amazing if you ask me. I wouldn't hesitate to recommend them to anyone. In January they'll start preparing taxes for customers as well. Another thing from now until Feb 5th they are participating in a co-op of small business owners, connected to Revive America Today, who are giving away a free iPad to one deserving customer. Call them and find out how you can get your entry form (and what other businesses you can go to where you can get more entry forms so you can enter the contest more than once.

They found me a great price and saved my family alot of money! Great service and easy to work with.read more