This place offers clean, reliable machines in a safe environment. I will use their services again.read more

I have been going to Totally Clean Coin Laundry for my dry cleaning for many years. The staff is…read morefriendly and courteous and my clothes are always cleaned and pressed very well. I highly recommend them.

Best dry cleaner in Bay City hands down. Always fast, friendly, and do a great job. Also, they are…read morepretty inexpensive compared to the others in town. I drive from the east side passing several other dry cleaners just to bring my cloths here.

Always cleans whatever it is in a timely manner. Took care of my wife's wedding dress with the…read moreutmost care, and even packed it away in a box. Reasonably priced. Local pride.

Going there for many years. Always excellent service and very fast turn around. My family always…read moredoes all their dry cleaning at Clayton's

I brought in a child's party dress to get a stain remove on the front of this dress as you can see…read morein the photo. I went to pick it up and it wasn't ready and it was told it was still soaking...really. When I returned a few days later the stain was still there and this older woman suggested I cut off the lace bow and sew in a different one? Really? Why would I damaged this beautiful dress like that! I've been a fashion designer and seamstress for over 40-yrs and I know How to remove a stain as shown in the photo that took only 5-minutes! This person was lazy and ignorant thinking someone like myself was oblivious on removing a stains. Nevertheless, I won't return there again!!! Good luck people.

Suggestions: Don't lose clothes entrusted to them to clean…read more They lost my clothes and for one year had me come back several times saying they found the clothes and then admitted to losing them and to meet "Johnny" for payment. Finally today they said it's been a year so we donated your clothes. Liars I will explore my options Don't use this business. Unprofessional and zero integrity

over 10 years I've used services at Colby's. Reality could've haw purchased my own washer and dryer…read moreneed less to say the customer service has went out the window. Last wash and dry has always been at 8:30pm. now today the door is locked extremely early and then worker completely rude and stalking. I've always been able to wash my 5 loads and dry and be done in less than 1hr. I usually say nothing however Ive recommended many people because it was clean, had hours flexible for all shifts, and staff (2016-2021) was amazing. its truly principle and I Matt and his wife are aware. I'm sure Bay City is not ran nearly the same as Saginaw. The prices increased but were still reasonable as it has discounts to those in college.

I'm sharing this review to document a very poor experience I had at Colby's Coin Laundry this…read moremorning. After using a dryer for over an hour and a half, my clothes were still wet. When I calmly reported the issue, the manager, Matt, was rude, dismissive, and immediately accusatory rather than helpful. While one woman involved with collecting money from the machines was polite and attempted to help, another employee was short-tempered and judgmental. She issued an incorrect refund and dismissed my explanation that the machines charge 25 cents for 4 minutes--not 5--resulting in an inaccurate refund. Throughout the entire interaction, I remained calm, did not raise my voice, and used no profanity. I clearly and respectfully explained that the dryer was not producing heat and simply asked for a fair resolution. Despite this, Matt escalated the situation, accused me of being argumentative, and ultimately shoved a $10 bill into my chest while saying, "How about $10?"--a physical and highly unprofessional act that appeared intended to shut me down and make me leave. Due to the lack of professionalism, disrespectful treatment, and unreliable machines, I do not recommend Colby's Coin Laundry on Bay Road in Saginaw, MI. You may end up wasting money on faulty dryers, and the customer service is not worth the frustration. There are better options available.

We used Jenn tec carpet cleaning services and it was awesome, we were very happy with the…read morecleanliness of the carpet, we had some very bad traffic areas and the young man was able to clean them very well !! This company is very professional and the owner is delightful to speak with. If you're looking for carpet cleaning service this is the one #JENN-TEC Edna&Howard

The guys that cleaned were very polite. I am not sold on this method. One rug still had spots on…read moreit which were light spots to begin with. The other rug doesn't show much cleaning. I would have been better off taking a garden hose and dish soap to them. For very light cleaning just a maybe. A great concept but...

Consistency is key! Always great service!! Very pleasant people to working with also!read more

Traveling for business - great experience and high quantity dry cleaning and laundry services…read more Give them a try.

They get the job done. No issues. Owner also loves to talk about golf. Good people. Reasonable…read morepricing too.

I will never use this cleaners, they mixed up my order with another persons name and were extremely…read morerude to me acting like it was my fault. The attendant actually asked me in a sarcastic voice if I was the one that put the order in because it was in their system wrong, who does this? Everyone makes mistakes so I let them off the hook for that but does not give people the right to talk to the customer rudely or in a condescending tone.