Great place to wash my rugs. My machine can't handle it but theirs can. Always clean, always…read moregreeted.

Only go here if you want to pay for the dryer twice and wait 2.5 hours and have the dryers not work…read moreand go home with wet clothes as it closes and you have to go.

over 10 years I've used services at Colby's. Reality could've haw purchased my own washer and dryer…read moreneed less to say the customer service has went out the window. Last wash and dry has always been at 8:30pm. now today the door is locked extremely early and then worker completely rude and stalking. I've always been able to wash my 5 loads and dry and be done in less than 1hr. I usually say nothing however Ive recommended many people because it was clean, had hours flexible for all shifts, and staff (2016-2021) was amazing. its truly principle and I Matt and his wife are aware. I'm sure Bay City is not ran nearly the same as Saginaw. The prices increased but were still reasonable as it has discounts to those in college.

I'm sharing this review to document a very poor experience I had at Colby's Coin Laundry this…read moremorning. After using a dryer for over an hour and a half, my clothes were still wet. When I calmly reported the issue, the manager, Matt, was rude, dismissive, and immediately accusatory rather than helpful. While one woman involved with collecting money from the machines was polite and attempted to help, another employee was short-tempered and judgmental. She issued an incorrect refund and dismissed my explanation that the machines charge 25 cents for 4 minutes--not 5--resulting in an inaccurate refund. Throughout the entire interaction, I remained calm, did not raise my voice, and used no profanity. I clearly and respectfully explained that the dryer was not producing heat and simply asked for a fair resolution. Despite this, Matt escalated the situation, accused me of being argumentative, and ultimately shoved a $10 bill into my chest while saying, "How about $10?"--a physical and highly unprofessional act that appeared intended to shut me down and make me leave. Due to the lack of professionalism, disrespectful treatment, and unreliable machines, I do not recommend Colby's Coin Laundry on Bay Road in Saginaw, MI. You may end up wasting money on faulty dryers, and the customer service is not worth the frustration. There are better options available.

This place offers clean, reliable machines in a safe environment. I will use their services again.read more

I have been going to Totally Clean Coin Laundry for my dry cleaning for many years. The staff is…read morefriendly and courteous and my clothes are always cleaned and pressed very well. I highly recommend them.

Consistency is key! Always great service!! Very pleasant people to working with also!read more

Traveling for business - great experience and high quantity dry cleaning and laundry services…read more Give them a try.

I was looking around on a Saturday for somewhere to get fitted. I stumbled upon this hidden gem and…read morei'm glad I did. Sal found me the perfect suit in literally 3 minutes! He had it tailored and ready for me in only two days after that. I was massively impressed by the expertise, enthusiasm, and mostly the kindness. It was my first time in there and he really hooked me up. Wish me luck towards my wedding!

Sal has always been good to me back in the day so I know that he and the staff will do a fantastic…read moregood getting me ready for my future wife.

Plenty of washer/dryers on a Sunday morning. Wash prices range from $4-$6 for a regular load and…read more$16 for oversize. The machines do not tale credit cards - only quarters, and yeah, $6 of quarters is a lot of quarters! There is a change machine on site to break bills up to $20 and the people who work here are very helpful if extra change is needed. They also do dry cleaning. It may feel like a step back in time, but this laundromat is probably the best in the area. It's safe, clean, reliable, and friendly. Open 8am-8pm with the last wash at 6:30pm and doors locked after 6pm. This is not a paid review

I have always dreaded going to the laundry mat but Center road laundry changed all that. The place…read moreis clean. They have a good amount of washers of all sizes and dryers so you don't have to wait to wash or dry your clothes. We go on Sunday afternoons and it's never packed. Staff is friendly and helpful especially Tim he went above and beyond for me one day. My girl and I spend about $25 a week but we are always in and out in exactly an hour. Love this place and would highly recommend to anyone.

A tailor that doesn't see the value in mending a customer relationship…read more.. B & G Alterations in Midland off Ashman Street is one small room with one sullen seamstress named Pat. I had a sewing project for her that I imagine tailors do on a regular basis... replace a zipper. Just a pair of cotton shorts... no quasi Justin Bieber leather costume. Pat said my shorts would be done in a week. She seemed relieved that she had a zipper in the right color. When I picked the shorts up, I noticed she used a heavy-duty zipper for my light cotton shorts. The chunky teeth on one side were sewn curved into the side seam, rather than simply ending straight at the top... the curve of the zipper was so pronounced that it forced the front of my shorts open. I asked Pat why she chose to sew the zipper so that the teeth on one side arched into the seam. She said that's how the previous zipper was put in. I ignored her white lie and explained to her how I'd like the zipper to be sewn in... just like any other pair of shorts; flat at the top, teeth ending straight to the top. She said she thought she was doing me a favor by using a heavy-duty zipper and she had to do it that way with that zipper. Later on in the conversation she stated it was the only zipper she had in the right color (truth should not be that difficult to share). There were no apologies. No, "let me make it right". Nothing. She seemed annoyed that she would have to get a different zipper. Going on two weeks, I left her a message to ask when my shorts would be ready. When she didn't call me back after two days, I called again. She said she didn't know when the zippers would come in... they were on back order. I'm sensing another white lie. I told her I wanted my shorts and money back. She said that was fine but she would then have to take the (heavy-duty) zipper back out. I must admit, I don't know how much it costs for a zipper, but Pat sure values them like gold. Maybe next time she'll see the value of a customer.

Pat has sewed many things for my whole family over the years: ice skating uniforms, large custom…read morepillow covers, curtains, alterations on dressy clothing, and many hems. She is always very polite and does a great job. She has a lot of loyal customers who are also pleased with her work.

Best dry cleaner in Bay City hands down. Always fast, friendly, and do a great job. Also, they are…read morepretty inexpensive compared to the others in town. I drive from the east side passing several other dry cleaners just to bring my cloths here.