Consistency is key! Always great service!! Very pleasant people to working with also!read more

Traveling for business - great experience and high quantity dry cleaning and laundry services…read more Give them a try.

While visiting Saginaw I bought a couple pair of pants that I wanted to wear while on vacation. I…read morechecked a couple larger stores but they could not get to my stuff for a few days. I was referred to RW by my cousin and I could not be happier. The guy that helped me was one of the nicest people you could want to deal with. I got there about noon and he had not only one but both pair of pants ready for me by 5 p.m. and charged me half of what I would have paid back home. The next time you need some alterations done go to RW and you won't be dissapointed in his customer service, workmanship, pricing and turn around time. All while supporting a locally owned business

Marcie has repaired a few leather items for me: boots, chaps, jacket and ottoman. she does amazing…read morework!!

We were looking for a product to touch up or otherwise hide some wear on our leather sofa. The…read moreservice at Rohde's was excellent. The gentleman who helped us presented options and found the perfect product AND color for us. Also, I bought a leather, hands-free "purse" for my husband that I found on-line. Wish I had gone to Rohde's !! He had a good selection and I prefer actually seeing and touching what I buy before I buy it. Will be back.

This Viking Sewing Center is inside the JoAnn's Etc. in the strip mall off of Tittabawassee. I…read morestopped in here with my mother to look at sewing machines because where I live (in California) there are no sewing machine stores nearby and I have to shop online. I didn't want to buy anything I hadn't sewn on. Barbara was incredibly helpful and gracious, showing me the basics of how to use the machine I was interested in and letting me sew on it even though she knew it wasn't going to result in a sale for her. Excellent customer service, and a good selection of machines - everything from $100 to a couple thousand dollars. I really wish I could have purchased here and would recommend it to anyone else in the market for a machine - they offer a free lesson with any purchase.

Great place to wash my rugs. My machine can't handle it but theirs can. Always clean, always…read moregreeted.

Only go here if you want to pay for the dryer twice and wait 2.5 hours and have the dryers not work…read moreand go home with wet clothes as it closes and you have to go.

A tailor that doesn't see the value in mending a customer relationship…read more.. B & G Alterations in Midland off Ashman Street is one small room with one sullen seamstress named Pat. I had a sewing project for her that I imagine tailors do on a regular basis... replace a zipper. Just a pair of cotton shorts... no quasi Justin Bieber leather costume. Pat said my shorts would be done in a week. She seemed relieved that she had a zipper in the right color. When I picked the shorts up, I noticed she used a heavy-duty zipper for my light cotton shorts. The chunky teeth on one side were sewn curved into the side seam, rather than simply ending straight at the top... the curve of the zipper was so pronounced that it forced the front of my shorts open. I asked Pat why she chose to sew the zipper so that the teeth on one side arched into the seam. She said that's how the previous zipper was put in. I ignored her white lie and explained to her how I'd like the zipper to be sewn in... just like any other pair of shorts; flat at the top, teeth ending straight to the top. She said she thought she was doing me a favor by using a heavy-duty zipper and she had to do it that way with that zipper. Later on in the conversation she stated it was the only zipper she had in the right color (truth should not be that difficult to share). There were no apologies. No, "let me make it right". Nothing. She seemed annoyed that she would have to get a different zipper. Going on two weeks, I left her a message to ask when my shorts would be ready. When she didn't call me back after two days, I called again. She said she didn't know when the zippers would come in... they were on back order. I'm sensing another white lie. I told her I wanted my shorts and money back. She said that was fine but she would then have to take the (heavy-duty) zipper back out. I must admit, I don't know how much it costs for a zipper, but Pat sure values them like gold. Maybe next time she'll see the value of a customer.

Pat has sewed many things for my whole family over the years: ice skating uniforms, large custom…read morepillow covers, curtains, alterations on dressy clothing, and many hems. She is always very polite and does a great job. She has a lot of loyal customers who are also pleased with her work.

The photos attached show the changes that needed to be made to my dress so that it would be short…read moreenough to walk in. You can also see an uneven hem below where the new one is marked. Many inches needed to be taken off on the sides while only a couple inches were taken off in the front. The final product after corrections was perfect. Not seen: the second seamstress also corrected a crooked stitch on the bodice of my dress that caused some gathering, and she also simplified my dress that was given 20 bustle strings to only have five.

I was extremely disappointed with my experience and the results I had. I had asked Cheryl to turn…read moremy wedding dress into a corset top with a sweetheart neckline. She said that she could do it, so I trusted her expertise--in fact, the first fitting she kept going on and on about how experienced she was and that she could charge higher prices because she was very good at what she does. I got my dress back and I cannot wear it to my wedding. The corset top is not flattering at all--it gouges my skin out, falls down, and overall looks very awkward and not how a corset top should look. The sweetheart neckline folds over, showing the lining in the dress. It looks very unprofessional and bad. When I told Cheryl that I was not happy with the dress, she said that she didn't think there was much else that she could do and she basically blamed me for wanting something that she wasn't able to do with her skillset. I told her that she shouldn't have taken my money and told me that she could do it then when I first told her what I wanted. I then asked for a refund and she refused. After four hours of back and forth texting in which Cheryl was pretty rude, she only refunded me $100--not even half of what I paid, even though the dress is unwearable--not to mention in worse condition then when I gave it to her. I am very disappointed with the results and would not recommend Cheryl's Alterations to anyone due to this experience.

Took 1 year and 1 month to fix a zipper on a pair of pants after multiple calls, and visits to…read morecheck the status of them. $160 pair of pants... Never again

She did really great she fixed a lot of my stuff and quick it was amazing she is the only person I…read morewill go to for alterations