My vehicle had a seized caliper and I needed a flat bed truck to take me 70kms to my city. Adam, from Totem Towing in Colewood, arrived in a timely fashion and was extremely professional in his ability to load my vehicle and to accommodate taking me with him. Just wanted to say how nice it was to have such and kind and professional gentleman, to take care of me and my vehicle. Thank you. I would highly recommend this company to anyone that needs roadside assistance. read more

Experienced, Determined, Friendly & Professional This past Saturday, Matt M. and Kyle S. went absolutely above and beyond. What was expected to be a 1-2 hour job turned into a chaotic period of 3-4 hours due to my trailer's size and mechanical issues. Thanks to Matt and Kyle, I was able to get the job done with no damage whatsoever. Both of these gentlemen were calm, collected and professional throughout the whole ordeal- absolute miracle workers. I couldn't be happier with their services. I 100% recommend totem towing, especially after my experience with Matt M. & Kyle S. If you're looking for personable professionals who with exceed your expectations- go with these guys read more

I waited one hour 20 minutes for the truck. Then they called and cancelled and said it wasn't worth the time to come get me where I was stuck. I'm on a residential street with the hill and they just didn't wanna come. read more

Totem Towing did a great job towing my large bus. They were punctual, diligent and had lots of experience. I found the driver to be hardworking and courteous. Highly recommend! read more

Called BCAA to assist in flat tire Doug from Totem came to our rescue He arrived earlier than time frame we were quoted He tried everything to fix tire but it was done so proceeded to put on spare without success as the lug nut needed to take tires off my BMW was nowhere to be found so he towed car to a garage to be serviced next day Doug was a delight to deal with in every way Thank you Totem for having such a great guy on your payroll read more

My ship had crashed not far from what appeared to be a primitive gravel-paved roadway in the forest just in the township you Earth-people refer to as Sooke. The inter-dimensional capacitor had been fractured, and was venting the Element-51 onto the forest floor. Thinking quickly, I knew I had to discover the human equivalent to a repair and maintenance ship, and ordered my computer to monitor your communications networks. What you refer to as "The Google" suggested this company. Totem Towing. I utilized your primitive Earth communications network to place a strange number-coded tone call into the network. The greeting was warm and friendly. As I informed them of my predicament, I did notice some skepticism in the tone of their voice-- but I am unused to the sounds your mouth-flaps make. They did, however, ask if I was a member of "BCAA." My universal translator could not make sense of this term. Still, they sent to me a repair drone who was remarkably quick for being limited to merely ground-based transportation. Knowing that my true form has driven humans to madness, and even worse, I commanded my computer to display a false image that would fool the eyes of most humans, making both myself, and my ship look as mundane as possible to the viewer. Still, the repair drone human was able to quickly patch up the Element-51 leak, load my ship onto the raised platform so that he could drag it behind him, and even pop the sticky lock on the aft window! I climbed into the passenger's compartment of the primitive ground-vehicle and scanned the driver's brain. That's when I learned what I needed to know on this planet until I could repair my ship and leave again. From within his mind, I discovered the location of a good hotel I could stay in, and a garage to temporarily house my ship and keep it from prying eyes. I had my computer manifest a textile polymer with magnetic information encoded into a black strip. It is with that I paid the repair drone for his services. Sensing it as customary, I even imparted the driver of what you call a 'tip.' All in all, I was very pleased with the service. The repair drones of Totem Towing will be spared when the rest of my people come to invade this planet. Five stars. read more

I had to have my motorcycle towed, well actually put on a flatbed trailer and moved from a downtown parkade to my home. I was dreading this ordeal. I decided to join BCAA for a start as a tow is close to the cost of membership, and knowing my bike I may need another tow or two in a year span. Highly recommend people check out BCAA. The company that BCAA uses is Totem Towing here in Victoria. The driver that I got was ever so helpful, kind and knowledgeable, as I asked him a few questions on batteries and stuff. Got my bike home safe and sound and it didn't take all that long. On a side note when I was rolling my bike down the parkade ramp in my building the bike decided to jump start.....temperamental beast. read more

After a couple of calls for dead batteries an a couple of tows over the years these guys have earned themselves a good reputation in my eyes. Quick, friendly, courteous, and efficient. read more

Got unlucky with 2 nails on the highway. My rear wheel was flat. No spare tires with my car and its a sunday everything is closed. Searched up for a tow truck company and totem came up first on google. They were fast, got here within 30 min. The trucker guy was name jade. He was really helpful. My car is seriously pain in the ass because it needs a special tire and again nowhere was open except for canadian tire so we went there to see if they would patch it up but nope then we rolled to the bmw dealership that happened to be 1 block from my hotel. Had to stay another night but ya jade was very helpful in trying to find me a solution. He went in canadian tire and talked to the service guy and etc. great guy. Very happy with the service. Bill came out to be $180 i thought it was fair. read more

These guys were amazing. I locked my keys in my car out in the middle of nowhere and called them and they said that because of my location it would take about 45 min to get there but the guy was there in less then half that time. So friendly and understanding. Very nice guy, made me feel a little less silly for what I had done haha. If I ever get stuck again these are definitely the guys I'm calling! Thanks so much! read more

I got my car jumped after work so I could get home. I had heard that I needed to drive around to let the battery work so I drove around for about an hour when it happened... My car died as I was driving through an intersection in a parking lot. I called Totem and they came in 30 (shorter then the estimated time). Right away he told me the corrosion was the problem and instead of just towing me home and making me go in to a shop he said he'd clean it for me no problem! He cleaned it spotless and told me that his philosophy was treating customers as if they were his own family or friends. So kind and helpful. Tough as nails too! He had hit a metal nail as he was screwing in the batter cap and electrocuted his finger!! He didn't even seem to be phased and was all smiles. After I even got a text to make sure I had made it home in case it hadn't worked. Saved me so much time and hassle. Doug, you are the greatest! read more