I recently ordered several thousand dollars worth of tile. I will say my sales person was…read morewonderful. There is a very clearly posted sign that says custom orders cannot be returned and that there is a restocking fee. I'm clear. I roamed around picked the tiles I liked, ordered them at the register and was told everything will be in within a week. Great! I had two full boxes extra of two different types of tile and decided that returning with a restocking fee was better than the financial loss of all of it. I walked in with my receipt and was told that nothing could be returned because it was all "special order". I said I didn't order anything special order. My receipt doesn't say special order anywhere, we were not warned it was special order by the sales person, nor were the samples marked special order. I was told that they way I should have know is that if it was "in stock" I would have picked it up that day. Not ever having worked with this store, I'm not sure how I would have known that since again no once verbalized it, it wasn't on my receipt or on the sample. $800 down the drain! Heading to The Tile Shop for the remainder of my project where full box returns are accepted for 60 days.

This place was a bit of a lifesaver and helped us out of a pickle. That being said it came at a…read morepremium. I was never to their showroom I only called them after receiving a call from our flooring installer that the porcelain tile we purchased was not to his standards and said he would not be happy with the finished result and therefor recommended getting new product. This is in the middle of a kitchen overhaul on a tight schedule. He recommended Best Tile and I called them right away. I spoke to a lady and explained my situation. I asked for help that I needed 250 sq. ft. of porcelain tile that had a wood look with gray or white washed tones. She said she would have to look and she would let me know. I asked if she could get back to me within the hour as we were in a time crunch. She said she would try and we hung up. I wasn't feeling too confident that she was going to follow-up with me soon, but to my surprise she emailed me three options all of which they had in stock. I totally loved the one and though it was more than what we wanted to spend and had spent with the first tile we were somewhat out of options and needed to make a decision. I quickly sent the email to my husband who agreed that we should get it and he left to pick it up. I called the lady back to confirm we were on the way to pick it up. The finished installed product is very beautiful and our installer commented that it was a far superior product VS our first option that we were lucky enough to return with a full refund. My only complaint is we ended up with three and a half extra cartons. When returning the three unopened cartons they charged a 15% restocking. I asked if this could be waived on account that it was a stock item, they said no that's what they charge and in fact if it was not in stock there is no returns allowed. A little steep if you ask me especially since it was an item they keep on their shelf but overall we had a positive experience with Best Tile.

Bryton Altenbach made our tile selection so easy! He had excellent suggestions but allowed us to…read morelook at various options at our leisure with no pressure. Turns out his ideas were better than ours!! It was absolutely worth the over hour drive to work with him.

I was so anxious about my remodel. That is until I met Arianne and Charity at The Tile Shop. They…read morewere patient, kind, and made the whole process fun. My bathroom turned out amazing!

I've rented a number of things here over the years including lawn aerators and a host of stuff I…read moreneeded but didn't have. Always had great service with good instruction to help with the task at hand. Recently I went to actually buy something! My chain saw died and I needed a replacement to deal with some fallen trees and decided to treat myself to a good saw this time. They are an authorized Stilh dealer and had a good selection on hand. The staff was incredibly helpful and weren't there to just sell me something but rather took the time to understand my needs and how i was going to use it. I ended up with a model that I hadn't previously considered based on their recommendation. Not only did they assemble and test it, they took the time to show me all the intricacies of care, use, maintenance and safety features. Very knowledgable and helpful. I recommend them when you need power equipment.

Theres probably not much value in reviewing a Lowe's once you've been to one, you've basically been…read moreto them all. That said, little things stock out here as I shop at this location the most. They do a good job with keeping their product in stock and their curbside process has always been seamless for more. Have I had my share of bad experiences or unpleasant employees? Sure. But most of the time everything goes smooth and I get what I need at reasonable prices.

I ordered an expensive Bosch dishwasher. My old dishwasher died so it's the time of ordering my…read moredishwasher was dead. It's been a nightmare. It's almost been a month and I have no dishwasher. I've been given so many phone numbers and so many different people to call that I'm frankly exhausted. This will be the last time. I will shop at Lowe's ever! And they outsourced their installation and the installer was a jerk. I told him they had to come a little later in the day because I would be having surgery the day prior. He said oh well too bad. Terrible customer service.

Did you know that you can get your knives sharpened here with NO appointment and no long wait…read moretime!? Just stop by the Resharp kiosk. Traditional professional sharpening can be a pain with a long wait time. But with Resharp it's now more accessible + quicker to get your knives professionally sharpened. Just ask an associate & the machine sharpens each knife in about 2 mins.

I always have a good experience when I go there. The employees are knowledgeable and helpful. The…read morestore is very clean and organized.

We recently ordered an entryway door from the Mars, PA 84 location. After we had paid in full the…read moresalesman told us that they will not come to measure for one door. We explained that we had no experience in this and asked them to come on several occasions, they refused. They told us what to measure and we sent a photo , they said that would be fine. Over two months later the door arrived and does not fit, and can't be adapted to fit. The salesman said that they will not give a refund or even pick the door up. We are in our seventies and you just can't make up for a $5,000 loss on social security. Now we have no door, and a big crate under our deck, plus the financial loss. Buyers beware!!! Mr. & Mrs. Tom H

Horrible customer service. We ordered a door and paid in full, 3 weeks later we stopped in to check…read morethe status, no record of the order. We reordered door and now no response, they don't even answer the phone. Will never use their services again.

We stopped in literally less than 15 minutes before they were closing this Saturday. Instead of…read morebeing greeted with abject loathing as we normally experience when we enter so close to closing time, the young man and beautiful girl working there were super pleasant and helpful and gave us as time to look. Super experience. We will return - with better timing on our part -to spend more time looking for our dream countertop. Supply of options is amazing. Thanks for being so nice to us.

From the owner: Daltile is the industry-leading brand of ceramic, porcelain, glass, metal, and stone tile as well…read moreas mosaics, extra-large slabs, countertops, exteriors, and roofing tile. Daltile products are distributed through over 250 company-owned sales service centers, stone slab yards, and gallery design centers that service a robust network of trade customers. Daltile products are also sold through independent flooring retailers. Dedicated to innovative product development and distinguished style, Daltile provides a rich palette of quality products created to inspire residential and commercial designs.

Get all your metal needs in Cranberry or Monroeville. 2 great locations with tons of inventory.read more

Just went here for my first time. This place is awesome. Not your regular steel/metal yard…read more Everybody was so friendly and helpful. I'm a girl coming in with an idea and a project, and absolutely no experience or knowledge of steel/metals. They were friendly, honest, and extremely informative. They helped me get exactly what I needed for my project, (stainless steel rods for a propane Firepit) without feeling intimidated or uncomfortable with my lack of education on the industry. I was able to walk around and check out all the cool stuff they have. If you're like me, and just a girl with an idea, don't be intimidated to stop in here and find some really cool stuff.

This is a traditional hardware store where there always people who can make fifer expert advice as…read morewell as having an exceptional selection of traditional hardware. They can be trusted!

My favorite hardware store! Pfeifer Hardware and Supply always has exactly what I need, even if I…read moredon't know exactly what I need. The owners and employees are friendly, helpful, know their store and products, and offer great advice--even with my sketchy-at-best descriptions of what I need help with. Can't go wrong with this place. A+ service. Thanks !!

Joe and his crew did a super job putting our house back together after a plumbing leak flood. This…read moreinvolved wood, ceramic tile and laminate flooring, plumbing, wood trim, dry wall, painting and electrical work. Joe was very responsive to my texts and often called with questions or to let me know what was planned.

They showed up on time, kept the worksite clean, and communicated clearly every step of the way…read more Whether it was remodeling, repairs, or custom work, their craftsmanship was excellent and exceeded expectations. If you're looking for a contractor who is honest, hardworking, and takes pride in delivering quality results, I highly recommend JSF General Contractors. You won't be disappointed!