DO NOT let your family member go there. if i could give it 0 i would. the photos on their website…read moreare inaccurate and i would love to know how it qualifies as 5 stars on medicare.gov. my father had to end up there due to insurance reasons and i discharged him as soon as i got there. upon arrival you will meet a broken down parking lot. you will enter to find a shabby reception desk and an uninviting vibe. then you get to the patient floor and you get to see patients wandering, hacking, yelling, and overall a chaotic mess. you will enter the room and find it looks NOTHING like the photo and should be considered inhumane. the equivalent of a dog living in a shelter. oh, and the art is GREAT too, some sadist must have picked it out

My brother who passed away last month was a patient at Fresh River since 2018. His was a difficult…read morecase...his mental and physical disabilities were quite challenging and profound and he required 24/7 nursing care. The only way my family could afford his healthcare was with Medicaid which simply cannot provide all the bells and whistles. That being said, every member of the staff...receptionists, aids, nurses and administrators who I came to know were caring, kind and responsive. Whenever an issue came up that needed to be addressed, they worked with me to help resolve things. Were things perfect? NO. But at the end of the day, the staff was so caring with my brother, who didn't want to be there. (Is there anyone who given the choice, wants to be in a nursing home?). The building is not fancy...I'm sure if they could get more funding they would do more...but it was always clean. I lived 50 miles from Fresh River and during his time, I looked at other places that were nearby, but none seemed to compare in terms of the care and attitude of the staff. So what did these years teach me? If you are forced to have your loved one in a nursing home, take a moment to think about the folks who are with him everyday. These are not easy jobs. These are folks who are there to solve difficult problems when the outcomes are not always pleasant. I couldn't do what they do. I'm truly grateful to the staff at Fresh River who were there for my brother when I couldn't be.

I knew the accounting on my bill was not correct. I spoke to the owner about problems with her…read morebilling as she said her accounting was perfect, which forced me to do a complete audit of all charges and payments. She consistently applied the wrong amounts paid to her from the Veterans Administration by $10,307.61. She currently owes me a credit of $5,306.37. I am demanding my $5306.37 be forwarded to me via certified check. I have reported her to the Veterans Administration, Medicare, my Attorney, the Attorney General, BBB and a few more agencies who are interested in fraud cases like this. If you choose to work with this Company, be sure to check ALL your numbers going back to the beginning of your service.

As a home care nurse I've dealt with many agencies and I must say by far dynamic touch has the most…read morecaring staff starting with its owner who goes way and above her job to make sure that her patients are well taken care of.

My mother has been a resident here for over 2 years and having previously worked in the industry…read moremyself, I can say, with experience and confidence, this facility is by far the BEST I've ever seen. It is unique not only in the A+ care that all residents receive, but the Little Sisters of the Poor truly live their mission, "to care for the Elderly Poor" with Love, Joy and Respect. Every resident I have come to know absolutely Loves living at the Residence. Their lives are filled with joy which is clearly evident whenever you visit. As one resident says, "St. Joseph's Residence is like living on the Good Ship Lollipop, without ever leaving port". As a result, our family members live longer, happier lives. That is a testament to the Care they receive and the sense of belonging - a sense of Family and being in their own home. I highly recommend St. Josephs Residence for the Elderly Poor. A facility that consistently, year after year, receives a 5-star rating from the State of Connecticut Department of Public Health and Nursing Home Oversight.

The Little Sisters here in Enfield at the St. Joseph's Residents are amazing. They care and love…read morethey provide for each and every resident is amazing. They have so many wonderful activities and events going on around the home. I couldn't imagine a better place for my Loved one. They really are there and never leave the residents side when they are ill or dying. No one dies alone in that home. Is a very beautiful thing to witness.

Msny Thsnks to the amazing staff and administration at Suffield House. Specisl callout to Wing B…read morewhere I rehabbed for 2 weeks and a very special thank you to the Therapy staff. very knowledgeable and goal oriented for their patients. When challenged to prepare me to travel cross/country to get home, they developed and carried out a recovery plsn for my 2 broken legs that got me back to Montana in one piece ready to continue rehabbing. Very professional yet caring and compassionate. Cannot say enough.about the quality of care I received!

I recently was a patient for 5 weeks at the Suffield House. My rehabilitation experience was…read moreexceptional. The nursing care, food, physical and occupational therapy, were wonderful. I had previously been a patient in two other Connecticut rehab facilities, and found Suffield House was by far the best. Estelle Lech

Supposed to provide wound care to my husband 3 times per week. They complain about lack of respect…read morefrom me because I am not afraid to call them out on their shortcomings. Difficult to extract info. from them, they make snap decisions without listening to family & aides (said my husband was incoherent and discounted aide saying he hadn't even been awake for 10 minutes), decided he was sweaty and had low bp but didn't wait 5 min & retry bp on other arm & aide said he was not sweaty - his clothes were dry but his head looked damp because she had just wiped his face & head & applied skin cream - all factors considered & knowing we are trying to transfer to hospice, nurse calls ambulance and sends him to ER. Nurse at his primary care told me his bp wasn't even that low. My dau & the aide said the HHC nurse looked like she was just trying to get out of the house. So he was subjected to ambulance trip to & from ER, hours in ER & even they couldn't figure out why he was there. This is just one of MANY issues with their incompetence, lack of care for patient/family, inability to listen and communicate.

They just keep getting worse and worse. It's probably because of the doctor shortage. When I…read moreactually get the chance to see one they are pretty good, but try getting an appointment! I called in today for knee pain and I would have to wait a month to see someone. They refused to give me an appointment with anyone but my PCP, because my call wasn't urgent enough, so they told me to go to the ER, which is supposed to be for emergencies. Anyway, I called September 27th and I couldn't get an appointment until 10/22 or else go to the other side of the state. I told them to forget it since I'm moving out of state on 10/16. I gave them 2 stars because they are pretty good if they take you. The problem is availability.

Walked in and walked the hell out. Lady working the front desk is sicker than me and coughing like…read moreshe's dying!! WTF

I waited a day to get an appointment and now have been waiting mover an hour and a half!…read morewhat's up with tjat? how long would it be if I was a walk in??? not good service, never updated is with wait time or anything, just left us sitting around ...

After an accident, I've had to get back to physical therapy. My doctor suggested Live Everyday…read morephysical therapy, and I chose their Enfield CT location. I've received excellent PT years ago, so the bar is set high. I'm happy to say this experience has been every bit as great! Its location on Enfield Street/Route 5 is convenient (super convenient for me as the other office sharing the building is my podiatrist). Live Every Day has a bright, clean space, and the receptionists (2) are very friendly and welcoming. My physio is Christiana, and she is wonderful! She's professional, explaining the why & how of every part of my treatment plan. Her knowledge is vast, and she is just such a nice person who is genuinely helping me move, stretch, realign, and have less pain. But I've also noticed other PTs with their clients, and this place is full of friendly professionals. I highly recommend Live Every Day!

Was wearing a brace for osteoarthritis of the knee and it was killing me. A friend referred me to…read moreLED and it was the BEST thing that could have happened. Put the brace in the closet and have been doing PT under David Chessen, PT, OCS direction and am feeling and moving pain free! Thanks so much. Don Campbell