THANKFUL! After 13 years of dealing with my son's alcohol addiction I can honestly say he has finally landed in the right place for his recovery. This recovery center is completely different than any other that I have visited or been to for my son. The staff are the absolute best and truly are there for the right reasons. My first call to Touchstone was answered by Juliette and I immediately felt at easy. She was very honest with me and addressed all of my concerns. Let me say this.... if your loved isn't ready then it doesn't matter where you send them. However, my son immediately felt that he had made the right choice being there. He and his Dad were greeted by the owner, Debbie who was very friendly and answered any questions they had. She has been true to her word and not only is she the owner but also has been on the receiving side of addiction. She has been in our shoes therefore she is very understanding and supportive. Amber... the most friendliest of the staff is absolutely a blessing. She cares do deeply for all the clients and is there to help in any way she can! We attended a family workshop that was life changing. It was very intense, raw, deeply emotionally exhausting but so powerful. I witnessed many breakthroughs for families that were much needed for closure and healing. I highly recommend attending this workshop... you will forever be grateful that you did. My son calls every week and he has not had one negative thing to say about Touchstone or the staff. He is finally on his way to healing and being free from alcohol. I can't say enough positive things about this program. I will forever be thankful for everyone there and all the love and support they give! From the heart, Shelley from Georgia read more

My friend went there. It changed his life. The staff is so friendly , and you can tell they really care about helping. Servants hearts. My friend is still sober after 3 months of leaving there. Which is good for him. He worked the program and it shows. He struggled with alcohol and now he has no desire. Thanks for saving my friend. read more

An open letter to Touchstone... When a client onboards, they should see the psychiatrist as soon as possible, that way if the doctor wants the client to have a brain scan, they can get the brain scan in their first week at the ranch. The reason why this is so important is because with an understand of the brain scan the on-site therapists assigned to said client will have extra tools in their metaphorical toolbox that way care, can be tailor-made for the client. [Client Name] is obviously different, and the brain scan reflects it. [Client Name] was drug tested upon entry and tested negative for drugs but did admit to using drugs during his time at Touchstone, but you argue that clients shouldn't see the psychiatrist until after detox. It would appear to me that the psychiatrist was too busy to make time for appointments during [Client Name]'s tenure on your campus. This is my opinion as the therapist told me they would schedule as soon as the doctor came back from vacation. While schedules do sometimes fill up, if you boast to friends and family that you have access to a psychiatrist, have access! A psychiatrist cannot truly get to know a client with a quick thirty-minute zoom meeting. I do understand Covid has likely complicated or hindered the success of the doctor, but I would recommend looking into a doctor who has the availability that was promised. The offering of a psychiatrist is the reason why we chose Touchstone Ranch. Secondly, I'd like to inform you that while [Client Name] was on site did engage in sexual congress with another client. I'm not by any means a prude, but I know I very specifically told Touchstone that [Client Name] should be kept under close watch when in the presence of females. However, it appears obvious that was not the case; this was my one and only concern and it appears as though it fell on deaf ears. I do understand that your staff and therapists are not babysitters, but how can someone focus on healing and opening up in therapy if they are preoccupied by the possibility of sex? Finally, while I have no qualms with [Therapist's Name] or his level of care, it is my understanding that [Client Name] voiced his inability to trust [Therapist's Name], requesting another therapist and no action was ever taken. I do understand that [Therapist's Name] has the highest credentials of the therapists on site thus the pairing makes sense, however, were repeatedly unsuccessful, why continue? [Client Name] was an out of pocket client, no fuss with the insurance company, cash up front, if Touchstone had bothered to change therapists to even test if [Client Name] was willing to open up, he could have stayed on the ranch for an additional 15 to 30 days and been given the opportunity to have successful therapy. To this point, according to [Therapist's Name] the other therapists on staff did not feel as though they would have had any success in their attempts as well, but no attempts were made. I do want to add the caveat that I am aware that even in a group setting [Client Name] did not open up, however, not every individual thrives in group therapy. [Client Name] was especially unlikely to thrive in group as he knows he is a high functioning drug user. I would assume the bulk of the clientele may not function as high as [Client Name] does. I spent $13,000.00 and when my person exited your facility I was not given a duel diagnosis, a list of medications you placed him on, no referrals for outpatient treatment or care. When I picked up the client I asked to speak with the therapist who told me he and the other therapists entertained the idea of allowing him to see another therapist but decided against it, never giving the client the option to have successful therapy. read more

Do not go to this facility if you are an individual trying to get better. As a patient I was treated with the upmost disrespect by the owner, Debbie, and did not receive the proper care and safety that I was ensured. read more

Touchstone ranch was an outstanding experience for me. the staff were extremely nice to me and the rest of the clients. The food here is very good, the counselors do a very good job of making you feel like you are welcome there and they are also very good at their jobs. Over the time i was here my outlook on recovery and the lifestyle changes i needed to make have changed tremendously and i now feel like i have the resources and tools to be successful in life, i recommend Touchstone Ranch for anyone seeking help with their addiction. read more