CAUTION: Very unprofessional small business. I was taken back by the extremely negative attitudes…read moreof both staff members, almost as if they resent customers. They seem to find the nature of their work to be irritable and it shows in their poor customer service. They said they would adjust our reservation to accommodate our travel time then without authorization tried to charge us for this time. So we went to the marina at the resort instead and they were 1000 times more pleasant, positive and the cost was much cheaper. I personally would rather support the small business but in this case the staff was far too negative and anti-service minded. I would never do business with them again. Then they tried to over charge us for a boat we didn't rent and an additional "admin" fee. Be aware.

AVOID this Business/Man (Jake) at ALL Costs!! He's a LIAR and a CHEAT!!…read moreMy son and I came up from San Diego to see my dad and he rented from Jake the owner. The snowmobile broke down within the first 10 minutes which ended our trip. We luckily had another party tow my dad in. Jake promised to refund half of the money, which has never happened!! After my dad called multiple times with Jake's false promises to repay - it's clear Jake has no intention to repay my dad. Lastly, Jake told my dad to take him to small claims court or meet him out back for a FIGHT .....Ok yeah! Fight my 63 year old dad..Jake- you are a sick human being, coward and a liar. My prediction is you won't be in business long!!! Came back to post to say my dad received check in mail today- hopefully it goes through but your behavior is still unacceptable

The tour was absolutely amazing. The trolley driver knew all about Wallace history as well as some…read more 'steamy' stories from of the past. Our tour guide through the mine had been a miner himself for many years, and had a unique perspective and knowledge of how the men lived and worked back in the day. Our guide really enjoyed working with the children, encouraging them to ask questions and participate in the tour. Fun and informative, I highly recommend this tour.

We had a reservation for the 4:00 PM mine tour on 8/1. Not being from that area, I called the…read moreweek before while planning our activities for the day, to confirm our family (7 people) had time to complete the Hiawatha Bike Route and make their 4:00 tour. The gentleman I spoke with confirmed both were do-able on the same day. Unfortunately, he neglected to mention that we needed to be at their site 15 minutes prior to the tour. We completed our bike ride but the gps indicated we would arrive at 4:08 PM. Since we were such a large family, I called as a courtesy at 3:50 PM to update our timing. Upon opening the reservation email for their phone number, I saw the request to check-in 15 minutes early. Kelly, the manager, told me they would not wait for us. She said the guides are retired miners, and she would not ask them to wait - even though we comprised 7 of the 9 attendees of the 4:00 tour. She said we had to arrive in 5 minutes (3:55 PM) or rebook for another day. Unfortunately, we couldn't legally drive that fast and were leaving the area. So, we had to decline those options. That same evening, we got a text asking us to leave a review. I hate sharing grievances publicly. So today, 8/7 I called again, hopeful that we could reach a compromise with some shared responsibility in the mix up. However, she was so argumentative I couldn't get a word in. When I tried to speak, she'd talk over me and just went into a rant. I was never able to deliver my suggestion. I concluded this was not productive and while she was still ranting, I disconnected the call to begin writing this review. Despite my reluctance for saying anything negative publicly. Truth be told, I have no idea if it's a good tour or not. Perhaps the staff are wonderful - I can't really say. But Kelly is a bulldog and not suitable to interface with customers. Perhaps this "heads up" on the rigidity of policy will spare another family the huge disappointment our 9-year-old faced. He is a rockhound and had been so excited about this tour. For the owners of this enterprise and other employees, I apologize for saying anything harmful about the Sienna Silver Mine Tours. This situation could have come to a far more favorable conclusion. In my opinion, Kelly should not be a decision maker nor a representative of this tourist-driven attraction. She is offensive. I am regretfully giving this a score of "0" stars. Susan and family, from the NW Washington area

We had planned to stay at the campground and take the mine tour…read more I honestly don't understand how this campground has so many positive reviews. We had planned to stay for four nights, but after arriving, we quickly decided to leave. When we checked in, Peter greeted us politely and handed us an envelope with our campsite information. I knew the campground was close to the highway, but I was hoping the campsites themselves would be pleasant. Unfortunately, our assigned site was far too narrow to be comfortable. As I pulled in, the campers next to us were struggling to empty their black tank and were using a water hose to wash away the mess. Before I even got out of my truck, the smell of sewage was overwhelming. We drove back toward the entrance and stopped to discuss whether we should stay. A man approached us and asked what the problem was. I assumed he was an employee, so I explained that the campsite was too small. He replied, "Is the real problem the people next to you?" I said that was certainly a concern. He then walked away, and we decided to leave. The next day, I called the campground and spoke with Peter again. He told me that the man who approached us was actually a former employee who had been fired several weeks earlier but still lives on the property. That only added to our concerns. Overall, the campground felt more like a dilapidated trailer park than a campground. Peter acknowledged that he understood my concerns about the sewage situation. I wanted to make sure I wouldn't be charged since we left immediately, but he said there was nothing he could do and suggested I contact the owners in California. I emailed the company but never received a response. Based on our experience, I cannot recommend this campground. If you're looking for an enjoyable camping trip, I suggest staying somewhere else.

Highly recommend this tour. Our guide was absolutely amazing. We didn't march through on a set…read moreschedule, we had the opportunity to ask questions and explore the mine. I have done this tour many times. AND, afterwards you can pan for some real gold, garnets, and other precious gems.

The whole process from start to finish was as you'd hope- this was a first for me and I would do it…read moreagain at 51 @ 260 pounds...I'm thankful for the opportunity and the staff are super friendly, helpful and safety conscious the whole time. Tree top views the whole time .. av ride up the mountain was fun - the games were great and encouraging in getting your mind off it

5 stars! I had never been zip lining before and decided to go on a whim. I was anxious but really…read moreexcited and the whole experience was very safe and welcoming. Communication was excellent. We attempted to zip line at a different location that was done for the day, and I have to say this location and experience was way better. I recommend to book the full experience of all 7, the view is incredible and it's a lot of fun

My trip to Egypt and Saudi Arabia was AMAZING! Admittedly, I was a bit nervous about spending as…read moremuch as I did on a single trip (I'm a young woman in my early 20s, so a few grand on a trip takes years for me to save), but it was worth every penny: the accommodations were 5 stars, the meals were all-inclusive and delicious, and our guides were incredibly knowledgeable! I took over 30 pages of notes, over 500 photos, and a few videos. I will never read my Bible the same again, and I can't wait to share what I learned with my friends and family!!! I went as a single woman and was matched with a great roommate. Our flight returning home got delayed by 8 hours (not Living Passage's fault at all!!!), so I missed my connecting flight. Rhonda Sand, the Tour Director, actually let me stay in a hotel room with her and REFUSED to take a penny for it. These are the type of people you want with you and taking care of you on a trip!

My trip to Turkey and Greece with Living Passages was absolutely unforgettable! Joel Richardson's…read moreteachings were phenomenal, bringing the sites to life with deep insights and spiritual wisdom. Looking forward to my next trip with this incredible team!

We went on the Haunted Eastside and Serial Killer tour. The owner, driver, and tour guide Chet went…read moreabove and beyond for us on our tour. We were treated so well. Chet and Roger answer all our questions and take their time. They're so thorough and well informed. This is the second tour we went on and we have so much fun doing this. My family comes from Omak to do this. We learn a lot about the history of Spokane and have a great time as a family. We'd all like to say thank you to Inland Empire Tours for making our Thanksgiving holiday really special and fun. I would recommend doing this to anyone it's really a great time and time well spent.

Penny conducted an awesome tour of Spokane highlights for my out-of-town tourist/guests. For three…read more hours, she navigated through some of Spokane's highlights telling interesting stories and a bit about the history and geography of this wonderful location. I recommend this company to anyone needing an overview of Spokane.

A work friend and I ventured to Spokane and we wanted to find something unique to occupy a few…read moreafternoon hours. I had searched the city's tourism site and found WS; decided to book a food tour (30 June 2023). Proprietor, Alana, was our guide and she offered us a wonderful downtown walking tour that included tasty bites from 5 establishments, interesting Spokane facts, and friendly conversation. Besides the two of us, the group consisted of three couples. We had a nice time together and being a small tour group made for easy transitions and a relaxed atmosphere. Choose any kind of tour from WS and you'll be sure to get different pieces of Spokane history and walk away having spent a fun afternoon (or evening) with fun and interesting people and places.

- Alana was amazing! Our group loved having Alana from…read moreWander Spokane as our step-on guide. She was warm, knowledgeable, and engaging, sharing Spokane's history and hidden gems with just the right mix of facts and fun. She made the city come alive and turned a great trip into an unforgettable experience!

this is a delightful historical jewel in the midst of a beautiful city. the museum is small, but…read morehas a clear focus and a very good exhibit. the panels are well designed and the artifacts explained well. thereis a very good overview of the mining and lumber industries and the strikes that brought notoriety to the area. the staff are exceptionally talented and very customer service oriented. the setting is nice because it is close to the public library. they have volunteers that help with the research. we found the experience a good introduction to northern idaho.

Quite an interesting museum. Not large, would take a couple of hours if you read all the…read moreinformation placards. Reasonably priced with discounts for military, students & seniors. Parking can be tough, the parking area is multi purpose, but admission to the museum covers some parking time. Lots of information on mining, timber, prohibition in the area & the ice age. Of course the Mrs loved the gift shop & the smashed penny machine, one of her favorite souvenirs.

My wife and I had a great afternoon on the downtown food tour. We are locals, but had never been to…read moreany of the restaurants or shops that were on the tour. However, we have been back to a couple of them since, and had a great experience. The tour host, Tim, did a great job of leading the tour, explaining the food we were going to be sampling, and providing stories about the businesses and Coeur d'Alene in general. It was nice to get together with a group of people we had never met, and share the experience of trying something new. I would recommend this tour for anyone looking to just spend an enjoyable afternoon trying out some great places to eat.

From the owner: Blue Moose Food Tours leads walking food tours through Downtown Coeur d'Alene, Idahoread more