Flowers by Tess goes above and beyond to make every arrangement special, and always beautiful…read more Great people there!

We spoke; she listened, and we proceeded. Great service. My new family motto is, "Make lemonade."…read moreThank you.

From the owner: Here at Trenton Floral we offer beautiful and original floral and gift options. Whether you are…read morecelebrating a birthday, graduation, or anniversary, as an FTD Member Florist supported by FTD's rich, century-old heritage of quality and service, we strive to bring the best to your occasion. We make it easy for you to browse for handcrafted flower bouquets created by artisan designers, beautiful and lasting plans, and fun gifts. You can even place your order online and schedule same-day delivery. From lilies to roses, we are here for all your floral needs.

What a nice gift and flower shop, and what a cool place for events! I attended a wine night and…read moreenjoyed a glass while listening to live music by Brandon Munie. I loved it! I would definitely attend again (though I wish they had a vegetarian charcuterie board for me and a specialty soda for the kids). I wonder if they rent out the place...

From the owner: Family Owned Business, Sympathy Gifts and Arrangements, Flowers, Plants and Wine, Personalized and…read moreDetail-Oriented Service.

I thought supporting a small floral business would have been a better option than the typical…read moreonline flower ordering. But apparently they couldn't even relay what was requested for the card to say. After calling back after the first time to add 1 more name I had forgotten on the card and asked Catherine if one more name would be okay and fit on the card she replied, "yes". Next day later and flowers show up for my grandmother with not one name on the card.

I've purchased individual floral arrangements here for events such as a birthday or mother's day…read morewith great results. It was because of those positive, past experiences I chose to reach out to this florist for my wedding arrangements. I became engaged December 17th, 2017. I initially called the florist a few days later, but she told me to call back closer to the date. In April of 2018 we began messaging via email. Every time I spoke with the florist we had to start our conversation over again. She asked me to fill out the same paperwork several times. After the first few attempts to fill out and subsequently mail our paperwork she informed me it would be easier to mail the forms she was requesting. I mailed the forms. She didn't follow up, so I followed up with her. She then went over the forms with me, and insisted I drive into town for an in-person consultation. I live in Indiana, and I had to take a PTO weekend to drive down and make the consult happen. I cautioned her, stating I may be late depending on traffic, as my drive is long. She said, "That's fine, I'll block an hour of time for you." I said that sounded great. So tell me why the day of our consult I'm 15 minutes behind schedule. I text to let her know. She informs me, "You missed our appointment time, I've already left. You'll have to come back." Um. No. By this point we had been going back and forth for a YEAR trying to get some kind of order on the books and paid for, but again she was so disorganized we never really made any progress. Additionally, when I sent her photos via email of what I wanted she said, "We don't do that, but I'll show you what we have." I'm sorry, but if anyone is spending money on something, much less thousands of dollars, then the product or service should be exactly as requested. I never called her back, nor did I return her messages to reschedule. I created my own glass centerpieces, and I used synthetic flowers from Hobby Lobby which looked crazy real. Everyone mistook them for real flowers. All the ceremony, reception, and wedding party flowers only cost me $250. It was a cinch to make, and it turned out beautifully. Multiple people took home the centerpieces! Moral of the story: I want to shop local so badly, but when you offer poor customer service then I'm either doing it myself or shopping out of town. Don't blame others if you are unorganized and do not provide good services.

Great prices and service. So appreciative of their help, in town and wanted to…read moreOut something on my family gravesites. Thanks for them and Salem Illinois residents check them Out and take care of them Too.

From the owner: Full-Service Florist, Tuxedo Rentals, Event Rentals…read more Products: Angels, Baskets, Cemetery Flowers, Cemetery Hanging Baskets, Cemetery Saddles for Headstones, Crosses and Crucifixes, Fresh Cut Flowers, House Plants, Lanterns, Memorial Stones, Mugs, Plants, Plaques, Silk Flowers, Stones, Tuxedos, Vases, Wedding Flowers, Wind Chimes, Wreaths Services: Artificial Arrangements, Backdrops, Birthday & Anniversary Arrangements, Brainstorming, Budgeting Advice, Corsages, Custom Design, Event/Hall Decor, Every Day Gift Ideas, Floral Arrangements, Flower Design, Fresh Flower Arrangements, Inspirational Gifts, Tables and Chairs Available, Tuxedo Rentals, Homecoming and Prom Floral Design

I have been using Brick House Florist in Staunton, Illinois for years now and they have never…read moredisappointed me. The staff is amazing and always tentative to my needs. Their product is always fresh and their work is beautiful! Their delivery service is very prompt and reliable! I've never had anyone I've sent flowers to say anything but great stuff about what they have received. I would definitely recommend Brick House Florist for all of your florist needs. They also sell other gifts as well.