Had a great experience at Sleep Loft Chelsea working with Valerio. He was incredibly patient and…read moreknowledgeable and took the time to answer all of my questions without ever making me feel rushed or pressured. What really stood out was how thorough he was during the mattress-testing process. He even evaluated my body alignment on the different beds and gave me feedback on whether my sleeping position and support looked right, which made the experience feel much more personalized and helpful. Overall, it was a great experience from start to finish. If you're shopping for a mattress and want someone who is knowledgeable, patient, and genuinely takes the time to help you find the right fit, I highly recommend stopping by Sleep Loft Chelsea.

Our experience with the Sleep Loft was excellent. Our salesperson, Valerio, was very knowledgeable…read moreabout the mattresses, asked us all the right questions, and made excellent recommendations. He spent a great deal of time with us, gave us his full attention and patiently answered our questions. There was no pressured salesmanship at all. We are very happy with our experience

Great selection of bedding products in fabulous muted colors…read more Sales Associate Maci was very, very helpful.

They didn't have the very specific type of mattress I was looking for but the services was 10/10,…read moresuper friendly and helpful store associate walked me through all their products, not push at all and no sales pressure. The other guy even made me an espresso if I'm ever in the market for more home goods definitely coming back here

Had a great experience at the mattress firm! I went in to just look at beds and got an awesome deal…read moreon a bed and box spring. The sales rep was more than well knowledgeable on all the products in store and even offered me water after staying in the store so long. I never thought shopping for a mattress would be so fun, it really was a great experience all around. I think I payed down on every bed in the store until I found a great balance on one.

This store just moved to 3rd Avenue, and it is a great space. Andrew was extremely helpful as we…read morewere in the market for two new mattresses. He really took his time with us and answered all of our questions. I did not feel as though he was pushing us to go in one direction or another. I was also impressed with his level of knowledge. Finally, we got to take advantage of the 4th of July sale which was a nice surprise as well. Definitely recommend.

When we needed a murphy bed for the basement, we contacted a big box retailer with an orange logo…read more Big mistake! They had one person sell the bed, another take measurements and a third do the installation. The salesperson sent the wrong info to the measurements person; the measurements person didn't measure things properly; and the installer showed up alone; he couldn't get down the basement steps. We should have started with Hide N Go. After the failed installation with that other company, we found Murphy Bed Mike. It was easy to schedule an appointment with him for his NYC location. He met with us, patiently reviewed our needs, understood the issue with had with a tight space to get to the basement, and showed us what we needed. No high pressure tactics, no upsell, simply a friendly consultative review. Mike stayed in touch with us with good communication while we waiting a few weeks for delivery. He was flexible with scheduling installation and he installed it personally (with help). The murphy bed fits out old basement perfectly, while the mattress is comfortable and convenient. Highly recommend.

From buying my new Murphy bed to installation this was a fantastic and stress free experience. Mike…read morewas early for our scheduled appointment, honest about the product, and patient with all my questions. We scheduled the delivery date at the appointment meeting for one week later. The day before delivery Mike text confirmation for the delivery window and was on time that day. Mike and his assistant were careful and respectful of my space during installation. They cleaned up all of the boxes and made sure everything was left in good condition. After installation, they checked that everything was attached safely and properly and ensured that the bed was ready for overnight guests.

My experience with Sleep Studio a few years ago was fabulous. Their products and customer service…read morewere wonderful. I would recommend them very highly.

Love sleepare! The sales associates were so great and had such good energy! I will be recommending…read moresleepare to everyone

Abdel was amazing!!! I came to Sleepare to try different online mattresses because I was…read moreoverwhelmed with so many reviews online. They have quite a selection of beds and entire store is clean, organized and very cozy. Our sales rep Abdel took his time and explained every bed and helped us choose the best one for us! They also match and give bigger discount on their beds and pillows. I highly recommend Sleepare! Literally the best mattress store in NYC!

If you are in the market to purchase a new organic mattress, pillows, and/or bedding, make sure to…read morestop into The Clean Bedroom in NYC. Soup to nuts, they will have all your organic bedding needs covered. I have been a customer since 2011, and they have always gone above and beyond for me. Most recently, when I logged onto their chat option via their website, I met Roger, who set me up with a time to stop into the showroom and try out some products. Roger was very patient and helpful with my many questions, as well as accommodating to me with a couple minor customer issues I had run into along the way. Initially I had planned to purchase the same brand mattress that I currently had, except in a king size instead of queen. Roger was not pushy at all, but candidly informative when he compared the two latex brands I was considering. Thankfully, he pointed me in the direction of the Obasan brand, which is a step up from the latex brand I was sleeping on before I came into the showroom. I am so grateful to Roger because i am in love with my new Obasan! It is truly the cream of the crop in organic latex bedding, and I plan to be an Obasan customer for life. But enough of my review. Go see Roger at TCB! He will find the perfect mattress for your body and sleep needs, and help you to achieve the best sleep of your life!

very unhappy with my purchase, I bought iver $500 dollars worth if items and two days later they…read morewent on sale for 10% off, I called and asked may I please have yhe sale price. They sair no that I could return my used pillows and buy them again. I askee did they know there would be a sale starting in two days they said they never are awaew of when there will be sales which cannot be true, dont they've have to plan for their sales. I'm pretty disappointed they couldnt just give me the sale price it was very stuck up of them. They are closing locations and I can see why, they don't try to help or retain customers

this is the " WHITE GLOVER DELIVERY " service looks like. My…read morelife is busy enough, no I have to arrange for carpet cleaning . They us express trac by the way. be warned that the delivery guys may not any concern about your carpet or anything in your home for that matter.

I have been dealing with Saatva since February and have nothing but good things to say about them…read more William took care of me first and then ASYA really helped me to exchange my mattress for a replacement. She was so personable and helpful and would definitely recommend AYSA in a second. She made the process so easy. William was also very nice. Rosalyn Hochberg