Bobs always has great service plus the treats for my kids. Good quality furniture at consistent…read morelowest prices

Let me tell y'all about my rollercoaster experience at Bob's Discount Furniture in Freeport, NY…read morebecause, baby, I walked in there READY FOR WAR. I had my armor on (read: my best "I'm not here to play" face) because, after all the customer service drama I've endured with Bob's, they had sent me a check for--wait for it--99 cents. Yes, you read that right. A whole dollar minus a penny. It cost more to cut and mail that check than to just refund me properly. The audacity! So there I am, mentally prepared for a showdown, walking in like, "Let's do this." I was greeted at the door all polite-like, and then they sent me to the back to see the manager. Enter Rebecca, the store manager, and I thought, Here we go.... My style is to lead with a smile, you know, kill 'em with kindness first, just in case that's all it takes. And y'all, let me tell you--Rebecca completely flipped the script. She greeted me warmly, looked up my info in the system like a total pro, and didn't even blink when I handed her the legendary 99-cent check. I was fully expecting an all-day back-and-forth battle, but nope. Rebecca handled everything in seven minutes flat. Seven minutes! I had cleared my entire schedule for this nonsense, and she resolved it so fast I barely had time to get annoyed. Not only did I get my money back, but Rebecca single-handedly restored my faith in Bob's customer service and, honestly, humanity. The whole experience gave me whiplash--in the BEST way possible. Oh, and let me not forget: I've got pieces from Bob's that I bought years ago, and they're still holding strong. The SOLID WOOD furniture (which is what I have)? A+ durability. The customer service? Thanks to Rebecca, it's back on my nice list. So if you're ever at Bob's in Freeport, ask for Rebecca. She's the real MVP, and thanks to her, I'm back to being a loyal Bob's customer. Just please, Bob's--no more 99-cent checks.

I bought a mattress here from Devin three years ago. I don't even know if he works here anymore but…read moreI have purchased two mattresses since then from online retailers and I deeply regret it, even when the mattresses themselves are from well-known brands. Both of those experiences were such nightmares that I wish I went back to Mattress Firm directly. Please learn from my experience - yes, online shopping is great and convenient and may save you money, but the logistics of trying to deal with no actual human contact customer service, going by a name brand and hoping that it'll work for your needs by the description, and bringing in a mattress yourself was not worth the headache. I will absolutely go back to Mattress Firm again in the future. The only thing I don't like about this location is that the parking is tricky, but even that isn't enough to deter me from coming back.

I ordered a box spring from Danny, he had it in stock and ready to delivery next day which was…read moregreat being that the entire world is on backorder. He also beat any price I saw online. I am happy with the service this place provided.

The Bellmore, NY P.C. Richard & Son have an Amazing and a Great Service Staff. A very special…read moreThank you to Patrick Mangino. Patrick's Sales Experience exceeds Excellence; he completed my Order and Delivery of Appliances and worked endlessly with a space problem successfully. A "5" Star Review!!!

We very much appreciated our experience with Robert to buy our first grill for our new place. He…read moreexplained each in detail to help us make the best choice!