I didn't end up using Town Taxi but I was in a huge bind trying to find a ride from Southwest Harbor to Bar Harbor in time for a tour and Gary was willing to work with me and figure it out even though he'd be coming from Bangor and he knew it would be expensive just because of the distance. Gary was super friendly and accommodating which helped out a ton, during a rather stressful morning. I'd have gladly paid the fee if another, closer can hadn't called me back. If I'm ever near Bangor again, I'll definitely call Town Taxi read more

I met a wonderful drive, thoughtful caring. His name is Steve. He was very polite, punctual, and very professional.. Steve actually is the best drive I ever had.. read more

I reserved a cab on Thursday for an appointment Friday morning. No one showed. Tried to call but it was busy. Missed my appointment and had to reschedule read more

Waited 30 minutes for a cab to take me from my house to the airport. Upon being told by the dispatcher the taxi was just turning onto my street, I waited a further 2 minutes for the cab to arrive at that intersection which I can see from my house. The cab interior was absolutely filthy, though the driver was friendly and we arrived at the airport about as quickly as anyone could have. However, the damage was done and I missed the check-in time for luggage and had to discard a lot of items and forfeit the checked baggage fee. Staff at the airport said they'd heard other horror stories about them as well. Take Dick's Taxi, it's much more reliable. read more

On 6/4/21 I called this outfit - 3 times within an hour, on a Friday, at 1:00 in the afternoon - to take me from a hospital to the airport mall to retrieve my car. All I got was a recording that stated "We are closed for the Christmas holiday" (IN JUNE!) and then the phone line disconnected. This is probably the oldest taxi service in Bangor - and this is their 'service'? According to their brag-ads, they are "open 24 hours" every day and "open now". Yeah, right. read more

Called to get a ride to work and was told it would be less than 15 minutes. When I called after 17 minutes had gone by they said it would be another 10. When I asked what happened to the original timeframe, I was told they never had said 15 minutes. When I insisted they did they told me they didn't and to get a ride with someone else and hung up. I called back to get the name of the dispatcher so I could make a complaint and it turned out she was one of the owners of the company! read more

I scheduled a pick-up for my my family of 5 with luggage to the airport in the morning, requested a van. Our flight was in the evening and we were assured we would have one. Taxi arrived at scheduled time, but no van! Driver knew we would not make our flight if we waited around for the right vehicle and so somehow managed to squeeze all of us in a car plus all our luggage. When we returned from our vacation we called them again as we know they have vans(not sure if any other company around here does) and ride came within 20 minutes. I am not certain, but I thought I smelled alcohol on this guys breath. He was friendly enough and got us home. However, one of my kids left the carry-on bag in taxi. Driver called us back to let us know, said he was loosing fares because of it and charged us $10 to return it. To be honest, not sure if their is actually a really good taxi company in Bangor area. It tends to be a mixed bag with drivers, some good, some not. read more

I was ready to jump off the bridge, because the rates are just too gauldern' high.( and so is the bridge) The kind folks at Town Taxi came to my rescue and saved the day for me. The driver asked me "What do you say to a nice looking woman from Bangor?" I answered "Nice tooth!" All the lights lit up inside his cab and I got a free ride!!!!! The driver told me he was the stunt driver in Burt Reynold's movies. He said he practiced all his stunt driving while transporting customers around the rotory in beautiful downtown Bangor. All of the cabs looked like they have been driven in a demolition derby, so I'm sure he is telling the truth. Most of them are still in service since 1965 and have never been serviced or washed. Thanks Town Taxi, you guys ROCK!!! read more