So this stay was okay. Everything that I expected was here except for the t.v. Always has to be the…read moret.v. In room 103, it has a paper with all the t.v. listings on it, but I found that some channels do not work. For one, the History Channel. The paper guide also has to be updated because there is an addition, at least on the t.v., of a channel 21 WBNA and states nothing about a second PBS affiliate channel (KET2) on channel 68.

My husband and I were thrown out of this hotel today because we were ill. Yep, we barfed and soiled…read morethe sheets. WE WERE SICK. The management was rude and dismissive, acting like we made a mess on purpose. They manipulated me into giving an additional card for expenses. She got the number, charged my card, and didn't provide housekeeping or send someone to unclog the toilet. Threatened us with the police. DON'T STAY HERE.

11/3/2017 This was by a long shot the nastiest gross motel I've ever attempted to stay at…read more If you like third world accommodations this is the place for you. The room was billed as non smoking. There were cigarettes burn marks all over the two end tables, the room smelled like smoke, the bed had human hair, debris, egg sacks in it form insects. The room had dead and live crickets, the small refrigerator was almost frozen shut. The bathroom vanity was 2 inches out from the wall. Dead bugs and spider webs under the bed. The pillow cases had burn hole, blood stains, funky discoloration. You could see the bedspread had not been cleaned in months. The bottom end was dingy. I booked this room at 2:30 PM, never looked at it. Go back to it about 7PM. I was told I could not get my $50 dollars back after 1hour. I had to get a room at a different motel. When the clerk told me her office residence was broken into two earlier my gut to me to leave, but wanting to help small town outfits was in this case a huge mistake.

Very different check in process but the staff was hilarious and accommodating. Room was clean, TV…read moreworked, what more do you want for $60/night?

Back here on business and when I checked in, I was put on the second floor. The issue? This Best…read moreWestern, like the one in Corbin, does not have elevators! :O It did not occur to me last time because I was put on the first floor. Why do these hotels not have elevators? Well, I think the one in Corbin must have been a converted motel (rooms that are facing towards the outside). But this hotel is actually a hotel, all the doors are within the building and so even under a buyout, it should have remained a hotel and had elevators. So odd. Last time, I guess I forgot to update the cable package. They do have the History Channel (one channel I watch for The Secrets of Skinwalker Ranch), but no Discovery Family and no Travel Channel (Paranormal Caught on Camera, if I were to stay here on Wednesday). 8/12/2025 The breakfast is replenished every hour. I went down the first time and I was only left with tater tots (which were good) and the egg beater scrambled eggs. I never eat the eggs and so, tater tots. I did see that someone was tending the food because she was the one who told me on the hour 7 a.m. (breakfast starts at 6 a.m.) that sausage and bacon would be available. 8/13/2025 The breakfast is the same (they do not rotate). This hotel also has some good baked goods, chocolate and frosted doughnuts (most hotels I find only have muffins, and not just English Muffins). Everything was good with the stay. The only inconvenience is definitely if one is placed on the second floor (no elevators).

0 stars. Horrible front desk service, servant was rude from the very moment we walked in and had a…read moremeltdown and refused service over a harmless joke between me and someone I was with. After reading some of the reviews I feel that I dodged a bullet.

The only good thing I can say is there was a bed. Comforter had a stain on it room is dated and…read moredirty. Bathroom was not clean.

I hate to give someone a one star for their first review but I feel I have too.. I'm going to start…read morewith the fact that my girlfriend found and booked this place on the fact that it was cheap with a pool for our kids. The pool I mentioned also came with a hot tub.. Paint was peeling off the hot tub and the water smelled rough. After sitting in the hot tub for a bit my skin was feeling greasy as I rubbed my fingers together and it smelled a little stagnant to me. The pool was cloudy and greenish but it made the greasy feeling go away and it smelt better. The room was dirty.. Big pieces of things sitting around the edges and even wrappers and such under the dresser and bed. The heat was on and the window was open a few inches when we came in so it was hot and muggy. The microwave was sitting on top of the fridge balancing on top of a paver stone which was all pulled out from the wall a foot and in the way. I had to move it all which revealed pieces of Doritos on the floor. The bathroom was dirty around the edges and everything seemed to be half broke or put together wrong. The shower sound like it was breaking every time I moved in it.. Very loud even in bedroom as my kids were attempting to sleep. The towels looked bad.. One even had a quarter sized burn mark or something was really stuck to it that they should have just thrown it out. Look I've stayed in my fair share of cheap motels/hotels where everything was by far not perfect.. Even in those places you could tell the cleaning was done with a little pride and their maintenance was done with some professionalism. We were tired and the kids were as well by the time we got there late or we would have went and asked for a refund and found a different place spending a few more dimes. Steer clear of here unless you absolutely can't afford another place.. But at least your prepared now.

Very rude clerks and poor customer service. I have given this place my business for years, but over…read morethe past month I have noticed a serious decline in their customer service. Today the place had several customers in line, one clerk, who had an attitude problem was waiting on them while the others were outside smoking. I asked for assistance with the air hose, which was not working, clerk outside smoking rudely informed me it was working earlier, while she and other clerk outside laughed. I will not be giving this establishment my business any more. 100$ plus weekly in gas etc which will now be going to five star.

If you drive through Lexington Kentucky it's likely you will eventually drive past The Castle. If…read moreyou're in Central Kentucky for any length of time you will hear about it sooner or later. My wife and I have driven past it for many years and always remark, "we ought to check that out one day." So today we did. It's very nice and is a full service hotel and features a dining room and bar on the ground floor. We ate at the restaurant today. It is very elegant but casual at the same time. The menu we saw was a brunch menu with breakfast and sandwiches for lunch. We had the breakfast with 2 eggs, sausage or bacon, biscuit and gravy or grits and toast all for $20. The server was a young man named Cooper and he was beyond excellent. The Castle hosts many special events, there's an outside rooftop pavilion area and permanent tent-style structures on the grounds as well. There's a nice pool for hotel guests as well. All in all a fun one of a kind stay or meal break is a must next time you're in the area.

Our group attended a less than 1 hour tour $30 per person on a Friday afternoon and were quickly…read moreshown a ballroom, hotel room, terrace, rooftop space, and outdoor fountain, entrance, and grounds. It was frenetic and rushed. It also felt like an extended sales pitch with the price list explained for each space we were shown and also slightly off-putting to hear $, $, $ during the tour. We did hear some interesting facts, but it was a rapid fire oratory that was sometimes difficult to comprehend due to delivery speed. (Imagine drinking water from a fire hose.) We were also a bit perplexed at the info provided about the popularity of the place for events, the cost of the building materials, and then viewing the property condition which was in a sad state. We started in the ballroom, which had large ceiling water stains and poorly patched areas and then proceeded to the main hall 1st and 2nd floors and viewed fleur de lis ceiling decals peeling from the surface as well as gaping holes. Finally, we were shown a hotel room that had a distinctive musty odor and then the top floor rooftop entertainment space with peeling and bulging stucco. The outside areas were equally unimpressive with poorly maintained landscaping with extensive sod replacement and burnt boxwoods, potholed asphalt, and exterior trim with peeling paint. We were told that the 3 chandeliers in the 2nd floor were $60,000 EACH, but that isn't what we noticed. (Including photos with my review demonstrating the peeling decorative decals and multiple holes in the surrounding ceiling.) We opted to leave following the tour after considering the on site restaurant's menu based on prices and offerings. We did peruse the gift shop and it had some interesting items. We had also considered returning in the future to attend a murder mystery dinner, but have decided this is a one-and-done experience. Hoping the investor group will consider a maintenance fund for the property.

Very nice Hilton property. Front desk staff was friendly and very helpful in suggesting food…read moreoptions, as we had never visited Lebanon before. Bed was comfy and room was very clean. Fast internet. Standard Hampton breakfast was offered. Again, the dining area was very clean. Next trip to the Maker's distillery we will stay again.

Room was filthy. Everything run down. Carpet under bed had years of dust and food scraps. Poorly…read moremaintained hotel.

Excellent staff and the room was clean, comfortable and quiet. Lots of fast food choices within a…read moreblock or two and the free breakfast had many options and was very yummy! The No hands pancake machine was fascinating and tasty

Best hotel experience I ever had. The hotel staff are kind, courteous, and will go above and beyond…read moreto accommodate you. Especially, Mary and Dennis. Their upbeat personalities and pleasantries made my extended stay there an absolutely delight. So, if you find yourself in need of lodging in this area, Best Western-Columbia is the only way to go.

i LOVE this marina! kindest people, best food, and overall great experience! the best place to come…read morefor a fun summer day!

Horrible, rat infested, roach place with hateful staff and a manager who knows nothing about…read morecustomer service. Didn't get any sleep because of other people's loud partying. We didn't try their food because the smell of old grease permeated the entire parking lot, not to mention the rats everywhere and roaches in the shower along with other people's hair. People smoking pot all over the place and they overcharge of their gas. Overall a horrible place to stay.

This property if you are in from out of town, is the ONLY place to stay…read more Great homey atmosphere and just bring a suitcase....you dont need anything else. It is fully appointed..all appliances, full area laundry room, kitchen, wifi, tv, sheets, towels, etc. etc.!!!!! Full gym on the first floor.. all restaurants within in walking distance by only 1-2.5 blocks