100% HONEST UNBIASED CUSTOMER REVIEW. BEWARE: Gagnon Electric has truly DISHONEST PRACTICES and has…read moreFOUL BUSINESS WAYS. SAVE YOURSELF IN ADVANCE! BILL IS WAY TOO OLD OR LAZY TO CARE FOR CUSTOMERS AND REALLY SHOULD JUST RETIRE/QUIT/END. UNSAFE TO HAVE A GUY LIKE THAT WORK FOR YOUR ELECTRIC. Listen to this true story: I had the absolute worst experience, first phone call I called them with full confidence if they could help make an estimate to install my Tesla Y. He hurriedly says to me on the phone when I ask if he's sure he can make it: "Listen maam, if I SAY I'm gonna be there, I'm gonna be there! That's my WORD." Hangs up. On the day of the appointment, he is supposed to arrive between 10-1 that time I took off from work for the appointment. Not only does he never show up, when I call at about 2pm asking what happened, he make some fake excuse IN HIS VOICE that "this isn't bill, he isn't here right now and can't make the appointment because something came up suddenly", then when I ask to reschedule or why they didn't tell me in advance, they YELL "we can't come today! go to another person! " and HANG UP, noted again on me. Without rescheduling or anything, so I think that's that and I book with someone else and forget them. Then in the morning TWO DAYS AFTER their missed appointment and getting hung up on when following up, they randomly call and leave a message at 8am saying "We will be there in about 15 minutes" WHAT??!?!?! My appointment was TWO DAYS AGO and they just decided to schedule me in whenever they felt like it without telling me, or even knowing if I was available or interested still. Mind you, this is MULTIPLE DAYS CALLED OFF OF WORK TO WAIT FOR THEM. Thousands of dollars stolen by these days. No regard whatsoever to other people's schedules and lives and literally assume they can CHANGE THE TIME of the appointment to whatever THEY PLEASE without even CONFIRMING with the customer. Then when I called them that morning, they IMMEDIATELY started talking over me while I started speaking my issue, and CUT ME OFF MULTIPLE TIMES and when I asked why can you listen to your customer speak they literally said "Fine we're waiting for you hurry up" when I was voicing my complaint ABOUT BEING TWO DAYS LATE WITHOUT EVEN NOTIFYING ME OR RESCHEDULING. Not only did these guys cost me my days off time of thousands of dollars, they lied multiple times on the phone, made multiple calls to the WRONG CUSTOMER, mixed up peoples appointments, then didn't even apologize and HUNG UP multiple times when I confronted them about it. There is no slander here but THE TRUTH, the business is foul and the bill gagnon guy is WAYYYY TOO OLD to be working in business or electric. He FORGOT my appointment I called out of work for, didn't reschedule, then had the nerve to randomly show up mornings after without confirming anything or even seeing if I have availability. RUDE, DISREGARD FOR CUSTOMERS IF ITS A FREE ESTIMATE THEY DONT CARE ABOUT YOU OR YOUR TIME AND THINK THEY CAN ARRIVE WHENEVER THEY PLEASE WITHOUT CHECKING THE CUSTOMERS SCHEDULE AND CONFIRMING, AND TREAT REAL SUPPORTIVE TESLA CUSTOMERS LIKE CRAP. Even after all that; no responsibility, no accountability, constant lies and excuses to make up for their failures. DO NOT GO WITH THIS COMPANY IF YOU VALUE YOUR TIME AND MONEY AND WANT GOOD WORK. THEY WILL FAIL PEOPLE THEY MAKE PROMISES TO THE DAY BEFORE, without even letting them know! They are quick to make excuses or blame the customer and don't try to make things right and will try to RANDOMLY show up at your house completely not acknowledging missing your appointment and the customer being upset!

I was quoted a $ for the work to be done. Then before Bill left he presented me with a bill for…read more$150 more. I was pressured to pay the higher amount. And, NO SENIOR DISCOUNT as advertised. When I went downstairs to see the work they did, there was a missing ceiling tile, a hole in another tile and debris all over the floor. Very Unprofessional! DO NOT HIRE. FIND SOMEONE ELSE!!! Susan H Nashua NH work done on July 2021

We have used various plumbers in Littleton. Most were good, but way overpriced and did work that…read morewasn't as complicated as the service person made it out to be. KJ Plumbing answered my call on 2nd ring - seems to be a family operation, but very professional. Chuck was not in, but called back the same day - gave a price on the phone and came out at the time he predicted. The work was done cleanly, quietly and quickly. We will hire KJ again. It was a gas hook up for a new stove - $150! Others wouldn't give an estimate but reportedly would be over $400. Good deal, good work, good people excellent experience!

I had been using another plumber for a while but found I was having them come back and fix things…read morethey had already fixed. I called KJ and when they fixed something, it was really fixed! Imagine my surprise when I got the bill and found out they charged less per hour than the previous guys with no travel charges. I've used them a bunch of times now, including a pretty major bathroom reno. I leave the back door open, they come, they fix stuff, they lock up. Gotta love that!

Don't love that they have a call service for when you need them but it's fine. I've had a few…read moreinstances where they've come and I had to have them return to fix what they had just installed. I felt a bit over charged when I got dinged for a annual visit where they serviced everything in December and said it all looked good, then a week later our heater stopped working and it turned out we needed a pretty pricey replacement part. Felt they should have waived the annual check up invoice and only charged for the emergency visit, parts and labor for the follow up visit. I guess it's what I expect out of any company like this though.

Poor troubleshooting costed us hundreds of dollars by excess gas consumption and wasted visits…read morethat resulted with nothing until the boiler cease to work. With simple combustion analysis they could find an issue we reported 5 moths ago that pointed out to combustion based on Lochinvar Knight website tutorials. To their credit installation of the boiler was very professional, however the maintenance was just the opposite.

Nothing but aggravation and poor quality results. Window washing seems basic but several windows…read morewere not even done. Some were still dirty when they left. Ugh, be ware

Mike and Jason did a great job with cleaning our ducts, they were super professional, super…read moreknowledgeable and overall a pleasure to do business with. I would recommend their services to anyone looking to have their vents/ ducts cleaned.

The plumbers came out and fixed a clogged sink. They fixed the clog but said they needed a part…read moreto finish the job. they said when they got the part they would bring it by and "pop it in". When the part came in they kept me waiting 4 hours to come by then told me that they were charging me for the 2nd visit. Not a good company. Run from these guys.

We had to replace 3 outside faucets Excellent very professional, efficient friendly…read more Somewhat expensive but worth it.

Been over five years using Statewide and we won't use anyone else. They offer efficient, timely,…read morequality work every single time. You'll find they may quote you higher than some others, but take my word for it...it's more than worth it. Just had my basement remodeled and they swapped the panel and installed lights and switches throughout. Everything came out fantastic!! Thanks to Martin and team! John

Statewide Electrical did some electrical work on my Nashua house last year for us to get it ready…read moreto sell and they were great. Courteous, professional and good pricing. Looking forward to hiring them again!

Straight up - My home air conditioning died and I was sure it gave up the ghost for good. I just…read morepurchased this home last November and the home was (re)built in 1999 so I'm sure it's the original unit. I'm sensitive to getting burned as I know this happens to be an industry where many (e.g., Heritage, in the local area) will exploit, upsell, and generally rip off vulnerable customers. Mike was super-reliable in returning my call. Makes a big difference knowing I don't have to wait until the next business day to get a call back. Although my problem didn't require an after-hours response, the fact he was willing to contact me as soon as he received the message proved his responsiveness. All that being said, I was convinced my problem was much worse than it really was. Mike saved me a lot of money and fixed the problem at the absolute lowest price. And my house is now a cool 68 degrees. The epitome of a local small business that deserves our support. Great job Mike.

This service is very responsive, prompt, and most of all very reasonable in their pricing despite…read moreat times responding outside normal business hours. Highly recommended!!!

I had a pipe connection spring a leak and fortunately I was home to hear it. after briefly…read morepanicking, I called Richard Curley who had installed a new water heater for me in the last emergency. I first got his tape but he called right back and came right over to do the repair. He was great and the charge for this emergency was very reasonable. I enthusiastically recommend his services as both quick and competent.

Excellent Service and value! A moderate job of lifting/repairing/re-seating a toilet turned into a…read morebigger issue due to the amount of time the problem was left untreated (my fault). Richard was able to apply his expertise and worked diligently to ensure proper fit with stability/secured. The price was very reasonable for the professional service received. Would highly recommend - thanks again Richard!