Don't expect them to finish the job. Left doors off, left vents laying on the floor, destroyed the…read morepaint on the baseboards. Told me the paint "flew off". Then claimed poor paint prep. Professionally painted about 5 years ago and not a scratch before Modern did the floor. No attempt to address the problem. Charged my card for the balance and now they don't answer their phone!

Modern Floors on Secor Rd, Toledo, Oh. just completed my carpeting project. The whole process from…read morestart to finish was a great experience. The person who helped me pick out my carpet made some excellent suggestions, let me take samples home and made the daunting project of picking out carpeting very easy. The person who measured my rooms was Rick and he was very friendly and made me feel at ease. The installers did an absolutely beautiful installation job. They handled all of my furniture with the best of care and were really respectful of my property. Thank you Modern Floors for making this process easy for me! I am a single person and some things are very difficult when you have to do them alone.

Tony squeezed me in this week to clean the carpets. He did a fantastic job! I am dog sitting for…read moremy son and thought I would surprise them with clean carpets. They have 3 long haired 50+ pound dogs two of which are puppies. Tony did a great job! When he was done you couldn't even tell dogs were on the carpet! He was very thorough.

Been having carpets cleaned for 16 years with Tony (owner and operator). Have recommended him to…read moremany (inc my parents and some businesses) and all have been completely satisfied. Does great work and is very reasonable. Definitely recommend!

Excellent work, quick responses, fast turn around, reasonable prices…read more Imed responded to all my texts right away. His team did an excellent job laying our cork floor. Reasonably priced. Thank you!

Updated the carpet on my staircases today and was super impressed with the job. The scheduling and…read moreinstallation process was timely and seamless. Thank you Flooring Co for giving my house a much needed update! Will definitely come back in the future for renewing my wood floors.

Jim refinished my hardwood floors in April -- great price for an amazing job! The house was nearly…read more100 years old, floors must have had carpet down at some point, they looked horrible. Jim took his time, finished the whole downstairs, upstairs and actualy staircase in 3-4 days. They look as good as new! Thanks so much Jim!

Outstanding family run business. I would use them again and again and again. They installed a…read morebeautiful hand scraped laminate flooring in our basement. Over 1000 ft.². Great pricing, great service, great installation.

We couldn't be happier with our new carpeting and the overall job that Carter Carpets & Vinyl did…read more I did a lot of research to try to find a reasonable place to put carpet in two bedrooms, a living room, a hallway, and a dining room and after speaking with people from the big box stores to other places that would install carpeting, I was about to give up. However, upon finding Carter Carpets, I was nearly instantly wowed. You won't find owners who are nicer or care more about the job. They gave us a start date that fit our schedules and the crew that came out was amazing. They were quick and thorough, made an effort to leave as little mess as possible and even offered up their vacuum. The price was extremely reasonable but if you factor in the outstanding customer service, it made the whole experience more than worth it. They care about the job they do, the people that hire them, and the reputation they leave behind, and I greatly appreciated how they worked with us and took care of us. I would recommend them to anyone.

I went to Carpets by Otto(Angola Road, Toledo) based on the recommendation of a friend. I believe…read morethe front counter guy's name was Craig. He was extremely helpful in assisting me to choose the best pad and carpet for my needs. I chose a carpet and pad, then arranged for delivery and installation. There was about a two week wait from ordering my carpet to the carpet being delivered to the store. At that time, I arranged installation. They allowed me to stretch the installation over two non-consecutive days so I could get my furniture and other possessions moved and out of the way. There were two separate installation crews and both were friendly and efficient. It was raining both days and both crews took great pains to not track in any mud while they were in and out of my house. Both crews did an excellent and efficient job on the installation and were on their way much quicker than I imagined they would be. The carpet looks fantastic and feels good under my feet. I definitely would recommend Carpets by Otto on Angola Road in Toledo, Ohio. You can buy carpet elsewhere, but if you buy carpet from a specialist, you're getting a level of expertise you might not get elsewhere.

Had 2 rooms of carpet installed on 2 different days and both sets of installers were pigs! One…read moredidn't bring a vac because it had broke week before. They were going to put new pad over dirty dusty floor but we had them use OUR wet vac to clean!! Do not recommend! Use Modern floors I heard they do a much neater and cleaner install!

Excellent customer service, excellence in craftmanship, and 50-75% cheeper…read morethan big box store installation! Thank you so much!! We are so grateful you were able to complete our carpet fix request in 72 hours

Achilles stretched my carpet initially and I then had my carpet shampooed. After the cleaning the…read more carpet needed to be retrenched again. Brandon came immediately to restretch the carpet and did a great job. He honored his policy of guaranteeing his work to make it right up to one year. He did a great job, was conscientious, and cleaned up after his work. Bronson, thank you.