Everything I could not ask for a better doctor!! Everyone was very helpful and efficent. I did a…read morelot if research to locate a Great Physician that did not have at least 3 to 6 month wait list. Thank you Dr. Favroth and Staff!!!

Do. Not. Come. Here. It saddens me to write this review, truly. We had a terrible experience at Dr…read more Favroth's office. For starters, the tech and/or MA team...I'm not even sure how to go about our experience with them. Without disclosing personal information about my family member, they were not treated with the dignity and respect that you deserve when visiting a doctor's office. The MA that called us in (I can only guess they were an MA) didn't quite know what they were doing. Simple tasks like taking vitals were not done properly and the MA didn't even speak proper English. They didn't know how to work the blood pressure cuff which was such a huge red flag. They have multiple people in the registration room without introducing themselves, asking redudant personal questions, it was just a mess. No one explains why there is more than one staff member in the room with the patient. In fact, communication within the staff was unprofessional with arguing and giggles. Just ridiculous. Now comes the exam room with Dr. Favroth. When I asked if this was some sort of teaching clinic (again, due to the extra staff members in the room with us), I was met with an attitude from the doctor that went into who she was, her credentials, what universities she taught at, etc., instead of actually answering my question about WHY THERE WERE SO MANY PEOPLE IN THE ROOM DURING AN EXAM. It was like I annoyed her instantly. Fine, let's get on with the exam and meds that are needed. We asked to have labs taken to confirm that a previous infection was cleared. We were charged $73 for the labs. Okay, cool I paid it. An entire week passed without hearing the results. When we FINALLY got someone on the phone after numerous follow up phone calls and messages, we were told by the front desk that they had ACCIDENTALLY DISCARDED the sample my family member provided during our visit. They literally threw it away. I'm honestly appalled just writing this. When I demanded we get our money back, I was met with resistance. I had to arrive in person to get a handwritten check back from their team instead of just refunding my card on the phone. So upsetting. Overall, I highly discourage anyone bringing their loved ones here. They are not equipped to take care of people and they create incredible obstacles when you need to contact them. I honestly feel sorry for the front desk staff that work there.

Excellent doctor!!!! Dr. Markus listens to his patients and follows through with the treatment…read moreplans that is designed just for your medical needs.

Dr Marcus will absolutely take care of you. Not only is he my primary care physician but in the…read more 20 years I have known him he is absolutely a straight shooter.Dr Marcus is very knowledgeable and you are getting nothing but the best care. . Highest quality care incredible experience .

This Doctor is very knowledgeable, respectful, kind and easy to talk to. The other medical…read moreprofessionals are the same way. You will leave feeling blessed. If you do have a problem they are open to hearing you out and kindly not only resolving problems but also evolving their services for the better.

They don't care about their patients concerns at all it's so obvious. Literally asked about the…read moresame concern on two different occasions with two different doctors and they both disregarded it and never even CHECKED it. Also seems like they only give good service to Muslims. ALSO THEY USE AI IN THE CLINIC TO RECORD YOUR VISIT AND FEED AI YOUR HEALTH ISSUES!!!!!

This office is UNSIFFERABLE and I really have been patient with them for long enough.. first issue…read moreI had with them one of their MA's gave me the wrong vaccine thank goodness I was not negatively impacted by it. the doctor I was seeing was so great so I decided to give the office a chance further on but my original doctor ended up moving after that things just got way worst the front desk staff is unprofessional and speak to you like you are not even a patient. mulitple temp doctors coming in so no real care team is involved in following your health you have to push and advocate for yourself and it is so difficult but they don't care at all I am done wasting my time and recourses with them and am going to a new office that actually tends to their patients and not just blow them off and treat them like they aren't the reason the office exists in the first place!

Avoid This Facility at All Costs…read more This is easily one of the worst--if not the worst--facilities I have ever dealt with. If you value your time, health, and sanity, run in the opposite direction. Their customer service is beyond pathetic--it's horrendous. They clearly do not care about you or your condition, regardless of how serious your injuries may be. Here's my experience: I needed a simple referral update (not a new referral, just an update). This process has now dragged on for over nine days. I've spoken with three different managers and made over countless calls between 8/4/25 and 8/12/25. Despite all that, they still haven't provided the update referral. Today, the manager assured me she would "take care of it" and call me back. That call never came. I called her back three times today and each time, the call rang and went to voicemail. And all of this... just to change the address and doctor's name on a referral, even though it's the same facility and the same partner doctors. This is beyond unacceptable. It feels as though their system is designed to make customers miserable and leave them without any options or help at all. The entire operation is a disgrace and should be held accountable for this kind of treatment. All I need is my updated referral!!!!! IT DOES NOT TAKE OVER 8 DAYS!

Dr. Cowan has been my primary doctor for many years and I LOVE HER!!! She's direct and…read moreknowledgeable. Offers a true sense of empathy towards her patients. You'll be lucky to have her on your medical team! Kim Doumen Richardson, TX

AWFUL experience with Dr. Sheryl Cowan. Long story…read moreshort...had a checkup in July and requested a biometric screening which counted as $400 toward my annual HSA funds that we have to earn with these kinds of activities. I told her that I would need a form filled out and submitted. We took the form to her in September. It was due 10/31. It was never filled out or submitted. We called on 11/1 to see if we could come pick it up and didn't receive a return call. Called again, again, and again. Finally got in touch with her PA and he said that it was just waiting on her signature. We're having to file an appeal which is due 11/15 with HR because the original 10/31 deadline was missed. We went to her office today and stood in the hallway for 90 minutes. She was aware that we were waiting. I saw her go into the receptionist area and hand someone some paperwork and she quickly exited, back to her office. We never got our form, so I'm losing $400 from my annual HSA funds. We actually have audio of our discussion with her PA stating that even he thinks this situation is absurd. This isn't a case of us giving her something at the last minute. And when someone knows you've made a trip to get something that only requires a signature, and they wait for 90 minutes, and you still refuse to do it. That just makes you an absolutely AWFUL practitioner. And makes me wonder what else she simply can't be bothered to care about. I don't know if we have legal recourse (like small claims court or something) but I'll be doing whatever I can.

I have been seeing the doctors here at Arapaho Village upwards of 30+ years. Due to days off or…read morevacations I have seen every one of the doctors here over the course of that time. They are all competent and I wouldn't hesitate to see any of them. My favorite is Dr. Sheryl Cowan. I enjoy her the best because she is a woman around my age group and she is very understanding and caring and she gets what I am saying. She's down to earth and I never feel rushed. I always feel listened to. Her nurse, Tony is awesome as well! He's straightforward, yet you can joke around with him. COVID safety protocols are strictly observed. I called yesterday afternoon and was able to get an appointment first thing this morning! Eileen is the scheduler and she is always pleasant to talk to on the phone when making your appointment and in person when you are checking out afterwards. I was joking with Eileen yesterday that I needed to see Dr Cowan so I could get my prescriptions refilled. She said, "oh she's holding your prescriptions hostage, huh!" Sweet, friendly humor that I appreciate so much! If you're looking for a great team of family doctors, you can't go wrong!

After my previous doctor retired, I needed to find a new doctor. The first one I found was a quack…read moreand I asked for recommendations from friends. Several recommended Dr. Lin at Arapaho Clinic. I'm happy to have found him and would recommend him to anyone. He's knowledgeable, explains his intent and choices (if you want him to) and is contentious of your health and healthcare costs. The one thing that could use some help would be the wait times. If your appointment is for 2:45, which mine is right now (I'm in the waiting room right now as I type), it's currently 3:16 and I have yet to be called in, then, you will wait more in the examination room. It's not that big of a deal for me, but I know others may be on a time schedule and my not have time to dilly-dally. If you know what to expect, you can plan accordingly.

Dr. Tran - Hard Skills…read moreSeemed knowledgeable and did everything I thought a doctor should do. Appeared to take a scientific, evidence based approach. Listened to my description of the issue, inspected by sight and touch, told me potential causes, prescribed an x-ray in order to gather more information and narrow the potential causes, prescribed medication to help with pain/inflammation, discussed next steps and long-term steps, discussed rehab/strengthening options. Soft Skills Great communication and explanation. Was patient with me and took time to answer my questions and make sure I understood. Nice, courteous, and respectful. Office - Staff was nice, helpful, and organized. There were some data entry issues with misspelling my name, email, etc. but it was cleared up. My recommendation is to push patients to the online system and have the patient enter their information, this could be beforehand or while in the office. Facility - I believe this was building 2. There was plenty of parking in front and the facility was nice. Wait Time I was moved to the back room on time. It took a little while to see the Dr, but that is normal for most Dr's. I'm sure I caused the Dr to run behind schedule for their next patient so I can't fault the Dr. Plus do you really want a Dr that rushes from patient to patient just to be timely? I don't. I would rather a Dr give quality time and service with each patient even if that means I have to wait a bit. I can always stream a movie on my phone while I wait. Billing - So far so good. No issues.

I had been a patient here for 10 + years. After switching over to Dr Tran I will never return…read moreagain. Two appoints in a row where I was not seen after an hour wait. Even worse, the staff laughed it off as normal.

Don't go to Samuel S Hong for your annual physical. He would charge you $350 for a 15 mins check up…read morewith a x ray in his office. He would say that you have a certain illness which you don't have. He is there to make some dishonest money violating medical practice ethics and patient's right. Stay away from him.