This PetSmart has become my go-to when getting treats, food and toys for my dog. The older…read moregentleman who typically works up at the front during the week is such a nice and caring guy. He is super kind and welcoming to my dog and I whenever we come to restock.

Stores are a joke. Supervisors and Leads c a n lie or give a stupid reason not to keep your pet…read morejust because your pet got sick in their car and boo-booed in it. Have the nerve to banned your pet not just from one store,but nation wide because of unprofessional and petty workers who can play the role of upper management, since they aren't monitoring the poor lower management and the rude treatment of the paying customer. Will never see another dime of my money. Need to put cameras in each pet hotel room and all over the store where pets are keep to have 24 hour servellience of your fur babies

I've spent the last few months letting my Pomeranian's coat grow in order to counter the butchering…read moreshe endured from another groomer. When I called to set up the appointment I recounted our experience with the other groomer, and the employee I was speaking with was appalled at my story. I asked if their groomers were skilled in scissor-cutting double-coated dogs. She asked me to hold while she consulted the groomer. As it turns out, the groomer who took care of my dog has owned Pomeranians in the past and is well-versed in how to groom them properly WITH scissors. So I made the appointment and was told that it would probably be only 60 to 90 minutes. That was surprising for a bath, haircut, and nail trim...or maybe I'm just used to the other groomer and their 3 hour grooming windows. Riley's even calls to give you a 15 minute heads up that the grooming is almost complete. My girl looked good when I went to pick her up. She had a bath (presumably with unscented doggy shampoo since she didn't smell like an exotic dancer.) She even had a little bow in her hair. That was a nice touch. Maybe next time I'll ask them to paint her toenails. The most important thing is that she made my baby look like a Pomeranian again. It's gong to take a while longer to get her coat fully restored, although it may never grow back properly 100%, but the groomer was able to even things out so it doesn't have that weird look that we'd had before. At any rate, I'm pleased with the job Ms. Jackie did, and we'll be back.

Such a great place for healthy treats, toys etc. the manger is amazing super healthful. Thank you!!!read more

I adopted a puppy from them recently. I went in on a Saturday and did all the paperwork. I was…read moreexcited to be able to take home this precious little guy. he was only 7 weeks old. I noticed that he was not eating anything when he was at the adoption place. and would just go to his bed and fall asleep. I thought it was because all his brothers and sisters had got adopted and he was missing his litter mates. when I got him on the Saturday. He still had not ate anything. I figured it was stress and anxiety from being in a new environment. However, that was not the case. by Sunday he could not keep his balance and would just lay in his bed. I knew something was not right. Monday morning i called VCA and told them the issue. I had an appointment with them that Monday in the afternoon but wanted to get my little guy in asap I was scared and worried about him. VCA took him back and advised me that he was sick and needed to stay with them. I then got a call that same after noon and was told he did not make it. VCA was so wonderful and said that he should have been sent over to be looked at before they sent him home with me. So please please when you adopt a puppy or kitten from this place make sure you get them checked before you take them home. I am heartbroken that I lost my little guy. thank you so much love at first sight for making me an emotional reck and making my first experience with you a disaster.

Really sad that I have to leave a review like this…read more We walked in to meet the kittens and I fell in love with the little orange one. I come from out of town and also work for the airlines so I have travel benefits. Not to mention, I also work with a nonprofit where we transport animals from one state to another for foster and adoptions. When I told the woman at this adoption center my situation, she explained that all the animals there needed to be covered with VCA across the street for a full year. And that if I wanted to take the kitten, it would be about $900 That. Is. Insane. So we walked across the street to VCA for clarity. Not only were they shocked that we were told $900, they also seemed confused so they called the woman on the phone. Upon speaking with her, they explain to me that she will not adopt out to anyone who lives more than an hour outside of Nashville. And that the fees are $750 for 1 year of medical bills at VCA. We go back across the street a second time and ask the woman if we could get her a letter from my veterinarian explaining that the kitten would be in perfect hands and if we could please adopt her for a reasonable flat fee and take her elsewhere for care. The woman changes her story AGAIN and says that she won't adopt the kitten out because she only has 2 and wants to stay open through the weekend. That I can try another facility since it's kitten season. Are you serious? The fact that there are people like her who claim to care about the well-being of their animals, when in actuality it's just a money making business, disgust me.

We decided to bite the bullet and kill two birds with one stone today. The mission was to try a new…read moredog wash/pet store in Inglewood to wash our two girls who can be a handful to say the least. After a nice walk at Shelby Park we headed to Modern Dog Company. We arrived at 0950 hours so we walked the pups around the block until they opened promptly at 0959 hours like clock work. We were welcomed in by the staff member (didn't get her name, but was super polite and helpful) she proceeded to review the 4 glass enclosed shower areas. The showers were extremely clean and beautiful with new Koehler faucets and inset bathing areas surrounded by nice tile. These showers were better than most homes! The areas lacked for nothing in relation to your dog washing task. Towels were provided as well as rubber scrubs, coat brushes, and shampoo. The shower was equipped with actual hot water. The enclosure also had air blowers you could use to help with the drying of your pup if they will allow you to do it. The best part besides the awesome service and first class accommodations it's 20 bucks for each pup and you have the option to bring your own dog shampoo and save yourself 4 bucks on your wash! The store also has groomers for bookings. Great store and we will be back. Absolutely impeccable space and a welcomed addition to our East Nashville community.

Had the most wonderful experience at The Modern Dog Company store today!…read more After struggling to find a harness that fit my chiweenie pup comfortably, we stopped into The Modern Dog in the Nations. It's located on the corner and there's plenty of street parking. The inside of the store is super cute, bright, and very clean. The associate was super helpful and even gave our pup a "pup cup". There are also treats that dogs can sample. We left with a new harness, matching waste bag clip for her leash, and a treat. She hates wearing anything aside from her collar and a bandana on occasions but appears to love her harness and doesn't want to take it off.

Took my Beagle to get groomed. 1st time thoughts? These people are Friendly and Love what they do…read more When I came in to pick up my girl, she was behind the counter playing peek a boo with me. Lol, I've never seen Mollie Mae act this way after going to a groomer. I can tell from the Vibes I get at the store the people actually CARE about my girl. I LOVE the inside of the stores layout. They have everything you need to pamper your pet. They also have a quarter machine (used to be used for gumballs) that's now used for surprise treats or % off grooming etc. That's a pretty cool idea too. So good so far and I've been there like 4 times now. So, if you're looking for someplace special for your pet I'd recommend Paws Pet Palace. Sincerely, Tennessee Honey

I just moved to the area and wanted to give a (new) local store a shot. I brought in DETAILED…read moreinstructions for Truett from his previous groomer, with specific instructions about a "teddy bear face." He came back the exact opposite. Looked like a poodle and NOTHING like the instructions. I had to do my own touch ups, as there were missed strands and tangles in his ears and body. Unfortunately, I won't be back. Pretty disappointed about the experience.

We are new to Nashsville and we had kisses happen watch our three dogs while we were out of town…read morefor Christmas they were wonderful!!! one of our dogs takes daily medicine and they were really on top of things with no problems at all !!! I highly recommend this petting sitting company Janet is great to work with

Janet is knowledgeable, reliable, and wonderful with dogs. She brought special care to our black…read morelab - meds, help getting up and down steps, tons of affection. Give Janet a call for dog walking, you'll be so glad you did! (This is my second review of Kisses Happen - the first wasn't published - maybe it was too glowing.)

I just had a great experience here that I wanted to share. When I walked in, it smelled nice…read more(instead of like animal waste like at other pet stores). Rick greeted me right away and helped me find what I was looking for while providing helpful info about the product and brand. He later let me know about a lot of services like delivery and price matching that the store provides. The store had a product in stock that was out of stock at other pet stores (antimicrobial eye rinse for dogs). This experience took away a lot of my frustration in caring for my dog. They have gained a new customer in me :)

They're always so friendly and helpful. They have an enormous selection of high-quality food,…read moretreats, etc. Plus, it's next to Trader Joe's so I can get treats too.

We took our Mini Aussie here to be groomed. Bolin did an excellent job and cut her exactly like we…read morewanted! She smells and looks great! We had previously paid lots of money for a mobile grooming company and were unhappy with how far in advance you had to book, the price, and a BAD haircut. I was able to book at TDS just a couple days in advance and paid nearly half the price. We will be back for sure!

My boy Arlo has been going to the Dog Spot for day care and grooming for 7+ years. They have always…read moretaken great care of him and he LOVES the days when I tell him he is going to SCHOOL!