I, like many others, fell under the spell of mail order pet supplies during the pandemic and I'm…read moresad to say that I have allowed that to continue much too long. Earlier this week I stopped at Wags & Whiskers for some help with my animals who decided to go on a hunger strike simultaneously. I had forgotten how nice, and necessary, it is to shop local. The folks here have always been so friendly and helpful. Fixed all my critters with one trip and sent me home with some samples just to be sure. While there is the convenience with online shopping, we lose the human contact and helpfulness of shopping local. So this is a reminder, we are blessed with so many wonderful local businesses. Let's not forget to support them because they've been supporting us all along. Stopping on my way home today to pick up the solution you helped me discover. Thank you, Wags & Whiskers!!!

Quick and affordable for a nice dog bath! Friendly staff and clean environment! Lots of dog treats…read moreand toys to go shopping for your fur baby!

Literally the best experience at a pet store ever... lol it's odd how good their service is, but…read moreI'm not complaining! They are super friendly, help you carry things out to your car, and if it's raining they will bring out an umbrella to you and walk you to the door. They have a great selection of things! Overall everything is a great price, except their flea medication is fairly expensive - I recommend getting that elsewhere! Everything else here is fine though! I drive 20 minutes for this place just because I enjoy this pet supply store so much more than other stores; they have a bigger selection and the best staff in town!

I wish I could give 100 stars. Just went in with sisters and our pup and got greeted at the door…read morewith treats. The workers were all so kind!! Will definitely be back

This place is the best. We try to make every event but they have so many we can't get to them all…read more Peaches is very picky eater and is camera shy but every time they are so nice to her. She loves their yogurt cup treats. We buy the other super cute treats for family pups (since Peaches won't eat them). They do so much for pups in the community. Besides awesome treats they have toys, clothes, and more for your pups.

I usually pop into Baxter Bailey when I'm out running errands without my dog in tow, but on my most…read morerecent visit, I took my dog in to try on coats. I was super impressed by the coat selection! We tried on a few until finding the perfect fit, and the staff was so kind and helpful. Willie loved all of the attention and treats. Aside from coats, they have a vast variety of toys, treats (including a bakery!) and dog supplies. There are even gifts for dog lovers! There's a parking lot behind the store with free parking for shoppers and plenty of street parking on the opposite side of the street.

I stopped in here while I was waiting for my table to be ready at the ramen restaurant next door…read moreand found a dog lovers paradise. As soon as I walked in, I was greeted but after I said I was just looking, I wasn't pushed again. I like that kind of balance in customer service. The store had a really cool and intuitive layout for browsing and selecting products that made me what to buy something even though I had no intention of buying anything before I went in. I loved that dogs were welcomed and I saw one of the employees interacting with a dog in a way that showed off how much he really likes what he is doing at this place. They had all kinds of leashes, snacks, foods, grooming products, and toys. Definitely do yourself a favor and check this place out to bring your pet back a fun treat or a cool gift the next time you are visiting the Music City!

I wish I have a pet store like Pet Wants where I live!…read more The resident dogs here are so playful and friendly. I would just come by and say hi to them whenever I walk by. Great selection of pet supplies and all the fun things for dogs! Staff here was nice and friendly. A great neighbourhood pet supplies store!

I rarely leave reviews, but I had to after the wonderful care my 17-year-old super-senior dog,…read moreRocket, received here. Raquel and K'Terra were incredibly kind, accommodating, patient, and knowledgeable. They even let me stay with Rocket and hold him while Raquel trimmed and filed his nails. Their compassion completely won me over. I'll absolutely be back and highly recommend them!!!

My daughter and I are in the middle of a cross country road trip. We stop for coffee frequently…read more This morning, 4/23 we chose Crossroads. The young lady who waited on us was so sweet! She greeted us when we entered and let us know when the items for her cooler would be arriving ( we were there pretty early). We ordered an Americano with cream and a cold brew with cream. This is the first place out of many where the staff asked how much cream we wanted and poured it in front of us. I know it sounds like a little thing but it's the little things that add up. We also asked her about the animal adoption that they support and she was very excited to tell us about it. Once we hit the road, I looked up what Crossroads is all about and I'm in love! What a wonderful community supporting/ animal loving organization. If I lived here I would be here on the regular.

Love this spot! I needed a new pet store for my dog after moving to the area. I stopped in here and…read morewas able to quickly find what I needed. The cashier helped sign me up for the rewards program while being very friendly and asking about my move. Parking & check out was a breeze. This will definitely be my go to pet store!

I'm really impressed with the Donelson Pet Supermarket. The staff is always warm and friendly. And…read morethey always offer to help! I've found prices reasonable, too.

The Murfreesboro location could learn a lot from this one! At that other location I feel like I'm…read morebothering someone and super unwelcome. No matter what time I have come to this store the people have been so kind and genuinely seem happy to be there. Thank You!!!!

Do not leave your dog here. I had an appointment scheduled this morning at the Spring Hill, TN…read morelocation PetSmart. I arrived 10 minutes before my appointment and had checked my dog in online beforehand. The Groomer, Kayla, was told he was fearful of the hairdryer. I asked that she skipped the drying and she stated he would be in and out. My dog has not had good experiences at this location so I was apprehensive about leaving him. When I didn't hear back after an hour and a half for just a bath that I was told would be in and out, I stopped in to check on him. Three groomers were sitting and leaning, having a personal conversation. No dogs on the grooming tables on a busy Saturday. I stated I wanted to check on my dog after I was not greeted or asked if I could be helped. I was then told that Kayla went to lunch and my dog was left in a kennel for an hour and a half without being bathed. I am livid that my dog was placed in a kennel and never attended to. I will never ever use PetSmart grooming services, especially this location again. I never intended to, but thought I would give them one more chance. Please keep in mind my dog was in the kennel for an hour and a half while the Groomer was at lunch. This is the most disappointing location and has been for quite some time. He gets his grooms elsewhere due to previous issues at the store so we will not ever be back. I just wanted someone to know because people do still lineup to drop their dogs off with these uncaring unprofessional people

Cute lil store, went out for their Donuts and Dogs event with the Basenjis between shows and was…read morepleasantly surprised with the treats that they had. I always like to visit the smaller shops to see what kinds unique collars, leashes, tags. This store has a tag machine and a dog washing station. I would return if I was back in the area.

We have a very special little boy named Jericho, he's 4 yrs old and he's just Rotten to the core…read morebut we love him and we have a hard time getting him groomed with the right person with the right cut! BUT LET ME TELL YOU!!!! We went to this fine establishment and we were not disappointed ONE BIT!! He had the pleasure of being groomed by Rosa, we felt very comfortable with her she was very calm and soft spoken just the type of person to handle your pride and joy! When he was ready to come home ,daddy went to pick him up and when I saw him , I knew WE FOUND HER!! THE ONE!! His cut was PERFECT and he smelled handsome, he even got a cookie and some cologne to bring home! She better not go anywhere, we will follow!! anyways, he will most definitely be back EVERY TIME!! Oh and the front desk person ,didn't catch her name (sorry) recommended some food for our picky eater and he gobbled it up-he's never done that before!! So THANK YOU--MT JULIET STORE

We decided to bite the bullet and kill two birds with one stone today. The mission was to try a new…read moredog wash/pet store in Inglewood to wash our two girls who can be a handful to say the least. After a nice walk at Shelby Park we headed to Modern Dog Company. We arrived at 0950 hours so we walked the pups around the block until they opened promptly at 0959 hours like clock work. We were welcomed in by the staff member (didn't get her name, but was super polite and helpful) she proceeded to review the 4 glass enclosed shower areas. The showers were extremely clean and beautiful with new Koehler faucets and inset bathing areas surrounded by nice tile. These showers were better than most homes! The areas lacked for nothing in relation to your dog washing task. Towels were provided as well as rubber scrubs, coat brushes, and shampoo. The shower was equipped with actual hot water. The enclosure also had air blowers you could use to help with the drying of your pup if they will allow you to do it. The best part besides the awesome service and first class accommodations it's 20 bucks for each pup and you have the option to bring your own dog shampoo and save yourself 4 bucks on your wash! The store also has groomers for bookings. Great store and we will be back. Absolutely impeccable space and a welcomed addition to our East Nashville community.

Had the most wonderful experience at The Modern Dog Company store today!…read more After struggling to find a harness that fit my chiweenie pup comfortably, we stopped into The Modern Dog in the Nations. It's located on the corner and there's plenty of street parking. The inside of the store is super cute, bright, and very clean. The associate was super helpful and even gave our pup a "pup cup". There are also treats that dogs can sample. We left with a new harness, matching waste bag clip for her leash, and a treat. She hates wearing anything aside from her collar and a bandana on occasions but appears to love her harness and doesn't want to take it off.