I come here monthly for my raw dog food and highly recommend Pet Stop. I love the staff and they…read morealways have great options.

If you need high quality dog food, stop in here if you are in Franklin,NC. I needed pre cooked food…read morefor my fur babies and I found it here. The lady that helped me was so kind and helpful. The store is good size and has every treat and healthy food available I think! Coco loved her surprise Bully stick for the ride back home to FL. Not sure we enjoyed that smell ugh! She was happy so all is good!

best place for grooming in franklin. i genuinely can't think of a bad thing to say about their…read morework, their hospitality, really just about the store in general. if you complain of the smell, please stay in your gated community and complain from there. it's a PET store, not a donut factory. Sydney & Cody up front are very knowledgeable and sweet. Crystal is an award winning groomer, so don't miss out on a good groom based on what Appalachian folk have to say. I stand on what I believe.

First impression, disgusting place. Smelled of strong amonia from animal urine saturating the…read morefloor. Dead & living roaches noted on merchandise. Plants looked unhealthy, rotting & dying. Fish looked fair; algae growing in all the tanks. Birds, hedgehog, Guinea pig were precious. Staff were well-educated and nice. Noticed dogs being groomed (they were neat and pretty). Did not purchase anything.

Reasonable grooming cost for my 7 month old Bernedoodle! Heather did a wonderful job in getting her…read morecut just right. It's a beautiful shop with friendly and engaging staff as well as experienced groomers. Love this place!

Great grooming and superb customer service. Our two doodles love the staff. Highly recommendedread more

This spot is a MUST GO for your fur babies! My wife and I thoroughly enjoyed our visit and plan to…read morecome back in the future. The only downside is that they close at 3PM. This place has a variety of pet supplies, pet harnessses and collars, pet clothing, basic pet needs, and pet home decor for your home. Prices are fair and they offer a military discount of 10%! Score!

Absolutely would recommend such amazing find within the art community. The owner makes human grade…read moretreats and I'm very excited to take the treats we bought for our pups back home. Even though we are just over the KY border we plan to buy treats here from now on. The owner takes the time to get to know the people that visit her shop in the short time they are there and I hope that they really get there name out there because we definitely were not disappointed with this find! :)

Love this place! Best selection of anything you may need for you pets!!! They have a great…read moreselection of healthy treats for my dog.

Great shop for dog toys, food, treats, etc. We visited and were impressed by the knowledgeable…read moreand friendly staff who helped us to select some toys for our dog. The store has absolutely everything you could want for your dog. The prices are quite reasonable as well! During the pandemic, we greatly appreciated the staff wearing masks and the hand sanitizer that was readily available. We will be sure to return!

A new store on the strip for us means we had to stop in and check it out. Darling store and very…read morefriendly salesperson. We ended up purchasing a dog toy for our puppy at home. So many things to look at and see... From dog and cat toys to treats for your furry friends. We will definitely be back!

I'm not sure what the first reviewer experienced, but we had phenomenal customer service when we…read morevisited this shop. The store owner was lovely to chat with and incredibly friendly. We stayed extra time just to chat with her. The weigh and pay, made from scratch weekly, dog biscuits were great. We bought a half pound to bring home to our pooch, since he couldn't join us on this particular trip. And, no surprise, he loves them. We'll definitely be making this place a must-see any time we come to Highlands in the future.

Great local pet store fully supplied with all your needs for dogs and cats. Friendly staff. Fair…read moreprices. Recommend!

Needed help with the fleas in the summer. They were full of suggestions all worked well! Great…read moreplace for snacks too!

I highly recommend this place. The owner is a great guy. I came in last week with a few questions…read moreabout fish tanks and food and left with a wealth of knowledge on the subject not to mention all the supplies I needed. I will definitely be back.

The store is clean and for the most part the shelves are stocked. Two problem areas. #1 the…read moreisles are so narrow that it's one cart at a time, which makes them dark .come on people spread it out. # 2 No matter what time of the day you go in you have to wait to check out, no not somebody ahead of you , three or four , with full carts. Lots of people walking around but many times only 1 or 2 registers open and long lines waiting to get out . Vincent V

Beware of the online pickup!! This past Christmas holiday, I…read moreordered and PAID for two apple watches from this store. These watches were in high demand at the time and I was lucky enough to be able to purchase two for my daughters Christmas gifts, well so I thought. I went to pick up my two apple watches and when I got to the store, they bought out a package with just one of my watches. The employee did NOT advise me that they had only had one in stock, yet turned away and went back toward the store. I stopped them and asked them why I didn't have two like I had ordered. They went in and about 30 minutes later, came back out and said that I had the only one that was in stock. I asked if I was going to get a refund and all they would tell me is that I would have to call the Walmart toll free number and discuss it with them. So, I called while I was still in the parking lot and the associate assured me that I would get a refund. I asked if they could send me a watch through the mail and he advised that they were unable to do so. I then found another watch and paid for it again but had to drive to hendersonville to pick it up. No problems at that store. A few days went by and nothing was refunded to my bank account. I called back, day by day, sometimes several times a day, yet always promised that I would get my refund. I was sick of calling. I called and asked to speak to a manager and this particular manager just up and told me that I was not getting a refund and did not explain why, nor what the problem was. Would not give me an explanation. So a few days ago, I got an email stating that they were going to refund my protection plan that I had purchased on the one watch I didn't receive. Someone in that store either stole an apple watch that day or something else. I don't know what is going on at this store, and I have asked to speak to the manager that handles the car pickup and all they can do is tell me to call the walmart hotline. Beware of this store people, especially when ordering expensive items. I can almost guarantee I will never see that apple watch or the $250 that I spent on it. Its not alot of money, but when you struggle being a widower and having two teen girls, money just don't fall off of trees around my house.