Bert healthy choices for my fur babies! Owner took time to answer my questions. Helpful and…read morefriendly. So glad we have this option in Jackson!

Amanda is AMAZING. Love her and The Wag!! She puts so much time and effort into her cookies, smash…read morecakes, and freeze dried treats!

Such a great variety of pets to choose from. They also sell worms for your reptiles. They can…read moreeven order worms if you want other options. The location is a convenience, as well. :o)

Told me a baby axolotl could go with my adult axolotl I came home today to a missing baby axolotl…read moreand an adult axolotl with wounds I would rate this place a 0 star but I can't getting the police involved if I don't get a refund

This is store is amazing! they have never done me wrong with any type of purchases, if I ever have…read morean emergency they are always there! I could not ask for a better local fish store.

Probably the worst customer service I've ever had. Have had one instance now where I've ordered…read moresomething and it arrived without me being notified so it was sold to someone else. Was worse than pulling teeth to get another ordered. Was told the specimen would be ordered and it was not. Not once, but twice. Never get responses on fb messenger for assistance on items in store or animals purchased from store so I started calling. Now I'm getting put on hold for 5+ minutes where I eventually just hang up. Will not be back.

Idk what people are crying about, store seemed clean, well stocked and staff are friendly. We stop…read morein here when we're in town and need random dog stuff, so not sure on grooming, but like the store in general.

I was having a rocky day but the friendly staff here sure turned my day around! The lady I spoke…read morewith was profesional and very nice. I come here to purchase special dog food for my senior golden retriever. Grace is very nice and respectful, knowledgeable about all the products they sell there! We will definitely be making this our routine store from now on! Thank you grace for making our day better! Happy faces all around

Our non-profit made an order for a fecal float solution, the company rated the order fraudulent,…read morethey called me, verified the info over the phone (addresses, credit card etc.) and then decided to cancel my order and were super rude about it and told us "you can order it somewhere else" over the phone. Well, we will. And I hope all your other customers will too. Such customer service has no place in the world.

Best place to buy dog supplies. Only place I've found dog tartar scraper. Very knowledgeable on…read morevaccines!

We just received our 12 week old berneedoodle So worth the wait!! Margaret and her husband have…read morebeen a pleasure to work with very detailed and honest. my 2 boys cant stop playing with norman . Again if anyone is looking to buy a dog ONLY BUY FROM HERE BEN PROLER

From the owner: Based on our knowledge of canine genetics, our puppies are bred to bring out the best traits in…read moreboth their coloring and temperament. We have tri standard and mini bernedoodles and red and white goldendoodles, both parti and tuxedo. The unique color patterns make for beautiful and unusual doodles, and lovable additions to your family. Our top priority is to produce exceptional puppies with the very best health, personalities and temperaments. Our reputation is impeccable and satisfied customers are available for references, just ask! Our babies come with a 2 year health guarantee and have been fed a raw diet with organic goat's milk and free-range eggs from our farm, providing plump puppies with silky, wavy coats. Our puppies are also raised with our own version of bio-sensory training, a proven method to improve cognitive and neurological development, helping to make our puppies smarter and more responsive to human interaction.

The pets are cute.the service is fast.and the inside does not smell like other pet storesread more

If I could leave 0 stars I would. I went in about 7 minutes before close for one thing only, a…read morefish. Not rocks, not a tank, nothing crazy. Just a beta in a bag and we would leave. My children have been upset all day because theirs passed away. She then proceeds to tell me that we cannot buy live pets because they're closed? I know what time it is. I'm sure they are not closed at 6:50 and they close at 7. She says they have turned off all the lights and they are all clearly on. I honestly think she just didn't want to sell us a fish. Horribly rude and wouldn't return here ever again. I guess me and my kids should have went to petco instead. We might have a fish right now and on our way home. I work 6 days a week and Sundays are my only day to get anything done... so idk when I'll have time again to get one. Probably next Sunday.. thanks for your help PetsMart please do better with your customer service. P.S this is the Jackson,TN location

Probably the worst customer service I've ever had. Have had one instance now where I've ordered…read moresomething and it arrived without me being notified so it was sold to someone else. Was worse than pulling teeth to get another ordered. Was told the specimen would be ordered and it was not. Not once, but twice. Never get responses on fb messenger for assistance on items in store or animals purchased from store so I started calling. Now I'm getting put on hold for 5+ minutes where I eventually just hang up. Will not be back.

They are wonderful. I have done business with them in excess of 25 years even when stationed in the…read moremiddle east and europe. They even run their checks to the bank for me.