Excellent customer service at this store. Always helpful and friendly. The prices are comparable to…read moreother pet supply stores. For a somewhat small store, they carry a very nice variety of options. Their pet washing stations are clean a d easy to access. I havent used their grooming services but know that they are required to abide by state laws, so if they are unable to provide a specific service, i would imagine it itsnt because they dont want to, but more because they simply cannot. I live 45 minutes away, and when i have business in the area, i make it a point to stop. Highly recommend.

I love going here for turtle food. Their employees are always extremely nice and knowledgeable on…read morewhatever need that you may ask or have. Some of the things are little pricey ( Dog clothes and some treats ) but things in aquatics are cheaper ( except for some lights) I am not sure if they do price comparison because I have never asked. Over all I love PSS .

Got the cutest guinea pig from here! The owner has a good heart, and he genuinely does care for the…read morelittle critters. He gave the guinea pig a carrot for the trip home! It's a shame that people think he's treating animals cruelly. Just imagine how hard it would be for one person to manage a whole pet shop on his own. I might be back for more guinea pigs in the future :)

This is one of the most unsanitary places I've ever been in. Everything from the habitats to the…read moreshelves were filthy and dust-covered. Many of the habitats were lacking even the most basic supplies. For instance, the sweet little geckos had no heat lamps or humidifiers. I have 4 birds, and I know firsthand how messy they can be. The birds in this shop had water bowls that probably had not been changed in at least a week. There were days and days worth of debris that had accumulated. Signs prohibiting pictures are posted throughout the store which makes it seem like they are trying to hide something. Sad for the animals.

They are the best! They are so friendly and knowledgeable. I love how they ensure your tank is…read moreready before selling you fish. I'm using the Father Fish method and my natural tank is thriving. I'm so glad I was told about this place.

My wife and I drove a hour and couldn't believe how happy we were that we did. The service is great…read moreand the fish and in great shape. Definitely will go back You won't be disappointed

The dog park is pretty small but I have not seen it get overcrowded. Saturday morning music is nice…read moreand the staff is welcoming with an appetizing menu.

Ouch. So expensive... every single thing in this store is up priced 1000% so expensive.. $50 on a…read moretiny bag of treats for my Great Pyrenees. Go to any other store it'll be way way less expensive.. and if you want it dirt cheap go to Amazon or Walmart. Same EXACT stuff except the homemade cookies for dogs.. Outrageous!!!! I have 5 dogs. I would have spent $500 on treats that I could get for $50 for $500 I could feed them filet mignon and Dom Perignon.. And be happy knowing their eating well and I'm now drunk ..

If my dog had a job it was pretty wealthy to where he can shop for himself, he would definitely…read moreshop here everyday. We were checking out some gifts actually for some of our families pets to see if they had any good options. This place is also dog friendly as well from what we observe. Mainly this place caters to dogs but there are some cat toys and other cat gives as well. They got premium food as well and other stuff in the fridge. You can make your own custom dog tag here as well using their machine. Staff here was absolutely friendly! Plenty of great options to choose from. Overall, if you were in the area check this place out.

Omg. My family and I just adopted a dog into our family and in our adoption papers was a card for…read morethis place Tennessee Tails Pet boutique for a congratulations on the adoption and a gift. We went and we talked to Hugh and Quinn who helped us to pick out all our gifts. We left we a bunch of great stuff. Definitely we be a returning customer

My dog (Shelby) loves to go and have Sarah bath and groom her. She has always done a good job with…read moremy furry baby. I took my dog yo pet smart and her nerves was wreck for weeks. We love going here and we love Sarah.All I have to say us you want to go see Sarah and Shelby's in the car.

I've been going to the Little Caesar's for quite some time, so when I saw a Pet Store opening up…read morenext door to it, I thought to myself how perfect. I have one Cat, so knowing where the local pet store is is important to me. From the first time I entered, the place radiated with quality and a good wholesome atmosphere. Weather you have a dog, cat, guinea pig, or some other animal, you will definitely find what you need to take care of it here. There's even a dog groomer in the back! Not to mention all of the staff are energetic, friendly, and ready to help you how they can. What more could you ask for? Being this is a new store, I'm here to try to get the word out that this is the place to be for all pet owners! I'm giving Pet Supplies Plus 5 Stars out of 5 Stars! EDIT: Alright, I understand fully that this is an independently owned store. But after paying another visit to the store today, I have to address the one major issue with this place. The prices for the product are a bit more expensive than what you could be paying to get the same product elsewhere.... like Walmart for example. Maybe the prices will go down as the business grows, but regrettably, in the interest of fairness I have to revise my review to only 4 stars. If something changes in the future, I'll edit again to give it 5 stars.

Darlene took such great care of my rescue who had her first spa day. Darlene made her look amazing…read moreand treated her with so much kindness that it truly melted my heart.

I would like to give a good review but cannot. The one star is for the apologetic cashier/helper…read moreI bought goat milk for my dog which had spoiled There were hardly any pet supplies like bowls Hardly any nutritious treats In fact the shelves were half empty I guess it's back to Amazon although I like to give local businesses my support. But this store is embarrassing

Very knowledgeable and helpful like to support the local companies. I find that because it's…read moresmaller they have more knowledge of the products they sell.

Thought it was some kind of glitch in the system when I saw I haven't yet posted a review of the…read morePet Place in Boone. I have been coming here for 5 years, to span two different dogs and many different dog and cat friends. While a little pricier than other options in the area, this pet store is stocked with items that are well vetted and understood by the owners and employees personally. Every employee can provide genuine input and assistance into any pet related needs whether it's food, treats, harnesses or clothing, toys, etc. There are many familiar faces that have stayed working here over the years, which is always a plus. I also love what they do for the community, helping police dogs and sponsoring little events, such as around the holidays where they give free treats and coupons or other items. Follow their social media to stay up to date! There is a bath you can use (I haven't used it yet but have almost needed to so many times) where they provide all the materials and do the clean up. It's on a first come first serve basis, but you can always call to gauge how busy it is. Student discounts offered only on certain days. Not best budget for broke students but the assurance I have with the quality of the items (esp food) I'm buying for my dog is worth it.

Great little shop, very friendly and fair priced! It may be small but they have a good selection…read morealthough not extremely varied

Place is disgusting. There is always dog poop everywhere as well as flies and gnats. Please,…read moreplease, please, do not buy reptiles or any pet for that matter from this lady. I'm not one to talk negatively about anyone but serious work needs to be done here when it comes to the care of her animals. She's what we call a "flipper" in the reptile hobby. Someone who trades out animals and buys from just about anywhere to make a profit. Not a safe place to buy a pet from. It's run out of the basement of her home and the animals are kept in deplorable conditions. Bearded dragons in bird/rodent cages, animals with no uvb or basking bulbs. Please save your money and buy from a legitimate store or breeder!

eh... just eh. Also NEVER answer their phones. went in to gain knowledge and get a good food but…read morealso the information they provided was wishy washy and I try about a certain dog food company after I got the truth from the source also.. sad because they have the potential to be the best around.

Wonderful staff and great selection! They are so friendly to the people and their pets! My dog…read moreloves picking out her treats! Definitely recommend!