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    Tractor Supply

    2.9 (8 reviews)
    Closed 8:00 am - 9:00 pm
    Updated 2 weeks ago

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    14 years ago

    The associates and management are always more than helpful. The store and restrooms are tidy and they always offer excellent prices.

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    The Home Depot

    The Home Depot

    (19 reviews)

    $$

    Every Memorial Day, we make our gardening list after threat of frost and watch the Home Depot…read morepromotions. While up near the Bethlehem, PA location, we remembered the great garden selection from Mother's day visit and so, dropped by to purchase flowers. Those $24.99 ferns were oh, so, huge and the variegated vine varieties were colorful and healthy. We continued to circle the center for the advertised 2/$3 geraniums for our window boxes and as fillers but nothing. The young lady at the outside register, Lily, mentioned her feet hurt after standing long hours and the garden center wasn't her usual department so she wasn't able to help us. She called an older male associate who clearly didn't know either, he's P/T for 2 years and doesn't even know what a Geranium looks like, "he's just not into flowers!' . . . . . He did mention there was a pending truck full of flowers, the flowers are delivered to HD through a third party grower and HD staff basically don't know what's available until the 'flower' associate takes care of the distribution. So much to know and understand about the business. Ok. So, I approached the courtesy desk, explained all this to Chantal and Raul, asked for a raincheck. HD doesn't issue raincheck. No solution until JULIO, manager, introduced himself, heard my request, walked back to the flower truck, back of the store and quickly showed up with a 9' X 3' rolling,towering cart FULL of 2/$3 geraniums in assorted colors!!!! Success! Heroes don't always wear capes and this young manager has all the attributes to assist customers. He smiled bright, he stood tall and communicated effectively. As a manager, associate or team member, telling the customer 'you're sorry' is a non-effective way of saying there's nothing they can do for you. It's an apology for no solution. Customers want resolution. THANK YOU, JULIO!

    I purchased a Honda HRN 216 lawn mower in August, 2024. I went to Home Depot to buy a Dewalt mower,…read morebut the sales person upsold me to a Honda for $582. I used it twice, then in October, 2024 is started surging and stalling. Mowing season was over, so I stored it in my shed for the winter. This spring, I used it once to cut my front grass and it was still surging and stalling. I managed to finish cutting my front grass, but now it won't start - it has no compression. After doing some research, I found out that Honda has a recall on this model mower and Home Depot knowingly sold me a defective lawn mower. Honda has stopped making consumer mowers in the United States and the recall affects hundreds of thousands of this model due to defects in design and parts quality. Since the mower is essentially brand new, I called the local Home Depot (store #4105) and spoke to someone who claims they were a manager. After explaining the situation, she told me to bring it to the store and they will over-ride the 30 day policy and either refund the price or I can use it as store credit for another mower. I told her I wanted a different mower. She agreed to take it back. The next day, I took the mower to the store and a man claiming he was the manager restated the 30 day policy and refused to take it back. He was rude and evidently the woman I talked to had the day off and he told me to take it to a Honda dealer to be fixed under warranty/recall. The lawn mower is junk and has been nothing but problems. The surging is a design flaw of the carburetor and auto-choke mechanism. The surging issue is so common that there is hundreds of videos on YouTube discussing the problem and how to temporarily fix it. Who wants to take apart the carb every other week to clean the jets? The blades have very low suction and you have to go over the same grass a few times since it fails to lift the grass to cut making the bagger almost useless. The self propelled thumb control hurts your thumb after a few minutes of use. And now, after the surging issue started, it has no compression. It's a $582 paperweight. I called Home Depot support and they were not helpful at all. They are willing to lose a customer for life over selling me a lawn mower they knew was defective and under recall. I called my local Honda repair shop and he said he worked on hundreds of HRN 216 type lawn mowers for the exact problems I'm having. He also claimed the surging issue is NOT covered under warranty and the loss of compression could be refused to be covered under warranty too. So, now I'm stuck with a $582 paperweight and tall grass. After being a loyal Home Depot customer for decades I will no longer buy anything from them. I also plan to sue Honda in small claims court to get my money back. DON'T BUY THIS LAWN MOWER. Well, now you can't anyway since Honda no longer makes it. Also, you have 30 days to return a gas mower - not enough time to evaluate it for issues. And, if you have a problem after 30 days, Home Depot will NOT stand behind the products they sell and neither will Honda - unless you sue them in small claims court.

    Tractor Supply - hardware - Updated June 2026

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