Best price and I couldn't possibly imagine better customer service. I ordered a safety cover for…read moremy inground pool. I'm a new pool owner. So, I asked about a million questions. Jake provided me with all the info. and assistance I needed, and did so in a courteous, respectful, and friendly manner. Customer service at its finest! Highly recommend!!

Best price around, I ordered custom pool cover , Aaron was…read moreVery professional and he made sure step by step everything was perfect from my 1st call to on time delivery date To a perfect fit to my pool Thanks Aaron and to your team. I will recommend this company to everyone.

E&H Ace Hardware is a great store. The employees are helpful, pleasant and knowledgeable. I…read moreneeded a hard to find part for a repair and the manager, Scott, found a solution. This store is preferable to any big-box store just for the expertise and care the associates provide for their customers. I will gladly be a repeat customer in the future and highly recommend this business!

Very unfriendly to motorcycle riders. I needed to quickly buy a tool. I stopped wearing my riding…read morebackpack. I was literally looking at what I needed. Some kid asked me to leave the store. Manger said to leave the bag at the door. There is no way I was leaving my bag full of sensitive items unsecured. Had to go elsewhere, and will not return.... PS Why aren't women required to leave their purse at the front door?

Great variety! I had…read morebeen hearing how great this place was for years. I was finally able to pop in for a short visit. They have such a huge selection of items for your home. Loved the mini houses in the back. Huge selection of lighting fixtures, clothing, kids section. They have a whole section downstairs that we didn't even get to view. If you are looking for a hardware store to get all the finishing touches for your home this is a great place to visit and get ideas.

Great selection of tools, hardware, and supplies. They even have food items and clothing. There…read moreare full scale homes built inside the store so that you can see how different kitchens, cabinets, and appliances will look. Incredible two story store! Well worth the trip. There is something here for everyone.

This Ace is definitely not the place with the helpful hardware man. Two different employees acted…read moreas if I were bothering them and they just didn't have the time for me. And the kicker? I was there for an alarm clock, not even anything difficult. Oh well, I'm sure I wont be bothering them anymore.

Anyone who hates going to a hardware store should go here when they need something first. While no…read morewhere near as large as the big box stores, the minute you walk in someone will ask you how they can help, then personally escort you to the location. What normally is me wandering hardware store aisles for hours is turned into a 5 minute trip. Highly recommend!

They are so friendly and helpful here. I needed a small battery for my garage door opener and they…read moreknew exactly what I needed and even put it in for me. It was super cheap too. I've had nothing but incredibly friendly and helpful service here at a great price. I'll probably be back next week for something. Awesome work, you guys. Keep that up. I love you.

I would rather support a store like this, as opposed to the big box stores, because it is smaller…read moreand I thought I would get more personalized attention. The employee who helped me purchase paint on a weekend, while very friendly and pleasant, was not as knowledgeable as I would have expected. On a separate visit, I had an interaction with another employee, who - while pleasant - interacted with me, a female customer, completely differently than he did with the male customer he helped directly after me, which is off-putting, to say the least. Additionally, I think some of their merchandise has been on the shelf for awhile, and the quality has been compromised by the time the customer purchases and uses it (this happened to me with a tube of nail hole filler, which was dried out and came out the wrong end when I opened it for the first time). The employee who works the cash register on weekends may need some additional training - she made a mistake with our order, which she had no idea how to fix. It had to be rerung and took a long time to resolve. Overall, I will probably go back for future needs due to the convenience and small nature of the store, but with the expectation that it could be a hit-or-miss experience.

The reason the Lowes here is not better than the canton home depot comes down to customer service…read more At home depot you are surrounded by people asking if you need help finding something. At lowe's they walk right by you. This boils down to management. Also the door going in was broken for 4 months and now it's chained open. This makes me take any home improvement advice less seriously. Update Staff seems more helpful lately. Love the new Lowes app Update April 2017 Went in today to do an excahnge. They don't do exchanges. They only do returns. I had bought a mirror with a discount two weeks ago. Opened it today and it had a huge scratch on it. Took it back and they did a return giving me back my money but I had to pay the new higher price and buy the same exact mirror. 10$ Scratch I guess. Never been to a store that didn't do exchanges.

DO NOT HAVE ANYTHING INSTALLED BY LOWES! MUST READ! I wish i could give a zero rating. I recommend…read morenot going through Lowe's for any installations. They refuse to fix anything that fails due to poor workmanship by their contractors.They also have the worst warranty period where they can get away with not covering the failed installation. I called the number you provided but your customer service had no clue on what to do except the fact that a supervisor would contact me tomorrow morning. Yeah, I will probably be in the same boat. No resolution on the issues. FYI I now have another claim on poor window installation or just poor window quality I had installed this past Friday. There are jagged areas where someone could get cut and one blind is not going all the way down! And, there are gaps between the window and the frame. I am done! Home Depot: Generates larger overall revenue ($164.7B) with a massive footprint heavily tied to professional contractors.Lowe's: Smaller market cap and revenue ($86.3B), leaning more toward do-it-yourself (DIY) consumers. Hmm... makes sense if you know the stock market. Lowe's (NYSE: LOW): Trades at a cheaper forward P/E of roughly 17x-18.5x; market cap around $120 billion; expected annual earnings Just got word, declined again on getting my doors fixed. Thank you for contacting the Lowe's Installation Support Team regarding your door installation (job 206412798). I received notice that you called in last night. Please be aware that your labor warranty on those doors expired as of 7/1/2025. The vendor has previously declined your product claim, citing the warranty expiration of the drop cap (one year warranty). Well, guess what!? I had a window installation and a claim on that because the windows have cracks around the frame and sharp edges. It looks like a 5 year old designed the window! I had two contractors come out and agreed they are manufacturer issues! Now you are sending their manager to look again!! I'm even under warranty on my windows! You are an inconvenience to my life! Today, another claim made on my sink, it's leaking! The leak has destroyed my cabinet floor and it drained into my garage ruiningthe drywall! I pray Lowe's goes down like Builder Square and DIY! Cheap craftsmanship, cheap products, poor customer service (Monica). I avoid her calls. News 5 Cleveland (WEWS) is my next call.

Bought a refrigerator in store, when it was delivered there was damage to the door. I called the…read moreCanton store and they told me to call 877-961-6683 to make a claim so I have talked to 3 different people and issue is still not resolved. The 1-800-455-3869 and 1-877-961-6683 say its not their problem. Called the store back and Brooke offered a "resolution" that does nothing to help, she offered a box truck to come and get it but will not refund shipping charges. All that I wanted was for the store to order another refrigerator and deliver to the store and for them to send a truck with an undamaged refrigerator and pick up the damaged one. Is that too much?? I have been a Home Depot customer for a very long time. That ends today. BUYER BEWARE!!!!

I was waited on by four different people in the Home Depot today and they were all very polite and…read morehelpful. Especially Mark hardware.