What can you say about a small town pet supply store that has everything that you need...and more?…read more These guys are absolutely fantastic to deal with and get this...they will even keep track of any rebate offers where you have to buy so many bags of food, etc. and send them in for a rebate...and let you know when you're due for a rebate. They genuinely seem to care about the people walking in their door and take care of us like we're the only customer. They will haul your 40lb bag of dog food to your car too and then smile as you leave. The prices here are surprisingly in line with some of the larger volume stores in Kalamazoo so why go anywhere else.

I absolutely love this place! I've been buying my pet supplies here since they opened years ago…read more Jim, the owner, is so helpful and knowledgeable. Their selection is wide and the carry high quality products and food. Jim worked with me when we got our large breed puppy to find the perfect food, and tracked our usage to make sure he'd always have what we needed available when we were ready to restock. I love their specialty toys, they have great items for our strong jawed dog who chews through everything! Everyone who works here is so friendly, kind and loves animals. They make you feel special and show love to our pup each time we come in. I will always support this store, the little extra they do to make you feel special is why they excel at customer service. Thanks for everything guys!

I frequent this location for the grooming salon. I made an appointment online and Stacy called the…read moreday of the appointment to let me know the groomer was out that day due to a medical emergency. She offered me several other time slots the same day. When I arrived, my dog was taken right back and Stacy did a phenomenal job. When I took the invoice to pay to the cashier at the front of the store, the registers were empty. I saw a manager running up to the registers and was going to say "please don't run, I'm in no rush." Before I could say anything, she screamed "Austin!" twice. The door to the back office popped open and here comes Austin. He snatched, I have a paper cut to prove it, the invoice out of my hand and scanned it. He gruffly said "tip?" I stated my preference and that was it. The manager walked by and Austin said something about the schedule to her. I asked if he was having a bad day. He said "you could say that" and proceeded to tell me about his overpriced apartment and how he couldn't afford the rent. Dude, I'm just here for my dog. I get we all have bad days, but unloading on a customer about personal stuff is not cool to me. Also, instead of screaming twice, couldn't the manager have checked me out? The groomers are great. The customer service people could use some work.

Waited over 30 minutes for help in aquatics for them to help a customer that came after us first. I…read moreasked for two types of fish and a plant, they "forgot" to grab the other fish. What was meant to be a quick stop, turned into wasting an hour of my time. Your employees also are terrible at catching fish and almost never offer to help. Always have to search for an employee for help. The new Pac-Man "desktop" pet are cruel and inhumane. They should have a regulated temperature home and proper care guides. What's the point in asking what the size of your tank is and how many fish you have, if you're not going to treat the rest of your animals with the same respect.

Highly recommend J&K Pet Services & training. Outstanding…read morejob on our Wheaten Terrier puppy trim. Training is also outstanding! Jennifer is a trainer and one of the best. Katie is the groomer and also one of the best. Great supply store for leases and pet supplies. Great tips and recommendations from both of these fine ladies. Recommend to all pet owners. You owe it to your dogs to go here for training and grooming!

Training: Jen is so patient and knowledgeable. She can help you with basics or specific behavior…read moreproblems your dog may be having. I have learned so much from her and, of course, my dog has also She is the best and my dog loves her! Grooming: I have a Lab so as far as grooming, Katie has only trimmed his nails. I hate doing that myself. It went so smoothly I was shocked. Not the same nail trim experience when I've tried. Give them a try! I know you will be happy!

One of the very few small towns mills left! It's a locally small business. Will do special grinds…read moreon feed.

This by far is the best feed store around. They always greet every customer with a smile and a…read morefriendly Hi. I love the feel of the small town feed store. Great prices and great staff!

Kind, accommodating and helpful They treat you and your dogs…read moreas you are family Plus Kelsey the groomer is the best in the area

This place is amazing and the BEST. My pup Vega has been displaced from her home due to flood and…read morereconstruction work and we've been forced to be out of our normal routine and her nails were out of control. Kelsi and Amber got her in right away and got her all fixed up and so easy and so fast. Kelsi is the absolute best we've found in 15 years of needing nail trims! These girls deserve all the support and business! LOVE.

I'm always greeted when I come in. The young man who helped me was great. He helped me find what…read moreI needed and carried it out to my car. Always try to buy local.

Pet Supply Plus consistently has the best service, they have fun promotions and good prices. They…read morealso are very well stocked. The only improvement might be adding a dressing room so clothes can be tried on in private. My Winnie the wenier dog was so embarrassed trying on clothes in the store right in front of other dogs male dogs. Otherwise we love shopping at pet supply Plus they are so fun and helpful great prices clean store unless I've been in it no kidding just kidding. Thank you

I've taken my dog here 4 or 5 times before with great results (thanks to Jen) but this last time he…read morewas butchered by a different groomer who had no business working with dogs in a salon. I was told the other groomers all quit so I guess Jessi was taking it out on the dogs she 'grooming'. We won't be returning to PetSmart on West Main.

Petsmart stuffed my dog in a kennel for two hours while completing other appointments in the…read moregrooming dept. He was so distressed that they had to cancel his appointment. None of their process was explained to me. From 5-7:30 they did nothing but stress out an animal unnecessarily. I will not be returning and ask that you consider whether warehousing animals to increase the amount of grooms in a day is humane.

This place was very communicative, very respectful, very accommodating and an outright joy to get…read moremy puppy from. My puppy was delivered to me from Indiana to Connecticut. He was happy, healthy and beautiful. He is now three years old and I love him more every day. My puppy barbecue was a wonderful, beautiful little puppy and is now full grown, and still as happy as the day I received him. I will always check back with this place first before I buy my next puppy which I hope is a while because I hope barbecue gives me many many more years. he's my best friend and I take him everywhere

I'd give this place zero stars if I could. First off, they are brokering dogs for one of the…read morelargest mill breeders in Indiana. The dogs do not live on site. Employees are tasked with picking up their assigned litters and trying to sell them. We viewed a golden retriever. She was absolutely terrified from a lack of socialization. Literally "pancaked" herself to the floor and urinated all over herself. Anyone who knows a golden retriever, knows that the behavior shown isn't normal. This place is keeping the customer from being able to see the conditions where these dogs are raised and the conditions of the adult breeding dogs.

Dog wash station: - very convenient…read more - towels shampoo cotton balls treats included plus many other features - open to 9pm!!!! - pay without having to use a timed machine My dry clothes and untrained back will enable me to pay the extra $5 over the local competitor.

I am absolutely in AWE of this place. The second you walk in the place is immaculate! So clean and…read moreorganized to a T!! The associates are so welcoming and helpful! They are very knowledgeable about every animal I asked about! Not a question I asked stumped anyone. I bought a bunny from here! She's simply adorable and amazing, my whole family is in love with Aria! They have such a great variety of bedding, food, toys, pet care and treats to choose from! And omg.... In the back of the store is the amazing thing I'm going to take advantage of very soon, a self doggie wash! You can bring in your puppy or dog and wash them yourself, they provide EVERY SINGLE THING, rub, shampoo, conditioner, dryer, treats. Leashes, the room is enclosed for safety and the awesome part is THE CLEAN UP ADTER AND ITS ONLY 10.99 for a doggy under 50lbs!!! I can't wait to try it out on my doggies! I am a big pet lover, so I will comeback weekly, I have 3 dogs, 2 guinea pigs a bunny and a kitty!!!