I went in this store one night after eating at the steak place across the way. I was interested in…read morea shoe that was 200+. I saw the black ones and purchased those and had asked the owner if she had them in another color I liked also. She looked and said no she did not have my size. I am an older lady and I think I was treated as so. I think the owner caters to the younger crowds. The employees made me feel that they thought I wasn't going to buy anything. The owner said she could order the shoe in my size and she would get within the week. I gave her my phone number and she never called. I didn't think she would. I will get the shoes but just not there. I could have called her back but if you want my business do what you say you are going to do and after the snub I got I will not go back there. Good luck with your business. You may want to treat the older ladies a little better. We have money too. I will say ALL her merchandise is high end. It is hard to find Bed Stu things in stores. It's mostly order on line.

I just love everything about Marlene's Sass and Class. Beautiful clothes and jewelry. And a lot…read moremore. Fantastic employees and Marlene is so sweet. If you have never shopped at Marlene's Sass and Class you are missing out

Everything unique is truly unique because you can find things in there that you can't find…read moresomewhere else! Very pleasant store!

This is a great place to shop and ask for Steve. They also have a very talented decorating staff…read more Everybody was very helpful.

Love the friendly staff. Store has all kinds of unique items. Some used, some new, some…read morerefurbished. Lots of fun home decor type items. Nice place to do a little shopping.

Warning Long Rant…read more Helpful tips to retailers: If you feel it is A MUST to discuss your customers ALWAYS and I DO mean ALWAYS make Certain that the customer is out of ear shot. Be it an in person sale or not. Boy was I beyond excited to find this place in Sulphur Springs that sold the brand of Shoes my podiatrist recommended. Which will be yet another adjustment to leaving city life. I digress. I was planning on becoming a regular customer and bringing others with me. WELP let's just say that Not only do I refuse to dart their doors ever again..But they will NEVER GET ANOTHER PENNY OF MINE. I purchased a pair of shoes during my initial visit in February and ordered 2 additional pair. They don't normally carry my size so these were special order...how I wished I had paid in advance. As agreed I received a call sometime ago to inform me that my special order had arrived. I told them that I had some issues going on and they were free to put them back in inventory if necessary. Only to be reminded that they were special order. ...when I say I have had somethings going on that is putting it mildly. Nevertheless I recognize that this was a special order and I needed to rectify this issue but between: 1.Michael's emergency surgery 4 days after the visit. Which included a 7 day hospital stay and all that continues to go with it. Our 2 week trip turned into a 3 months stay and an altered way of life! 2.Trying to wrap my head around losing my Aunt Doris Goynes-randle 3.Planning a wedding; 4.Selling a house and packing up 23 years of living: 5.Searching for a new Home; and 5. Suffering a herendous fall Face first in the driveway--- Drive Way 1 Schnina 0 = 4 chipped teeth, 1 black eye.... half of my face skinned like freshly killed rabbit. PURCHASING THESE SHOES HAS BEEN THE LAST THING ON MY MIND! So fast forward to today when Ms Judy Massey Payne Mills calls me to follow up on the order and I eagerly pay by phone ( I know this is not a safe practice but I felt so bad for this sale lingering on). I ask her to ship them to my parents address as we are in transition; thanked her for her patience and we concluded the call. Unbeknownst to Judy the store phone rings me back. I say hello a couple of times with no response. Judy is holding a conversation about me!!!! So I listen. I STILL AM Not CLEAR as to what MY SIZE or my travel schedule had to do with my purchasing power. Last I checked Money and physical stature were in no way sonomous. Needless to say I called Judy( mind you she could join me in doing some push backs from the table herself) back to inform her that she had been overheard. I then called back to inform the owner Emma Owens of my offense and to also inform her that her staff Judy had now cost her a number of customers. Emma haphazardly apologized and then asked WHAT ARE YOU SAYING ..DO YOU WANT THE SHOES OR NOT? WITHOUT QUESTION THERE IS STILL STEAM COMING OUT OF MY EARS!! CUSTOMER SERVICE and Courtesy are PARAMOUNT in my spending choices. The SHOE INN, ETC this was NO BUENO.... YOUR INSULTED PATRON SCHNINA REED!!

Excellent service, great shoes and expert knowledge! These ladies know how to fit a hard-to-fit…read morefoot and have all the best styles to choose from. My feet walked out happy!

This cute little shop has some darling dresses!! I got four pairs of ducky little shoes on sale for…read moreabout $10 each, but still great quality, and a whole heap of lovely, frilly, exquisite dresses, and the owner was quite helpful and attentive and gracious. She gave me a good deal on several items. The workmanship of the clothing is very nice, and I got some timeless, understated, elegant things. A soft, creamy cloud blue paisley dress with a confection of ruffles edging the neckline, a light and airy rosebud blush blouse with gathers floating in the back, a pale pink cotton top crusted with vanilla lace and trimmed out with little flounce sleeves in a charming cut. The shop does have quite a few cheerful, bright, colorful clothes if that's more your style, but I usually stick with blush and white so that matching tops and bottoms is easier. In fact, the shop is practically bursting with clothes, and I kept inadvertently knocking hangers off of the racks because they were so crowded. It's the one small thing this owner could improve on--possibly getting more racks and arranging everything in a more orderly, spacious display. Well, that, and starting her own website and online presence so that people can see pictures of her beautiful clothes and even order online!!

Love this mercantile. Great ranch clothes and Bed Stu shoes. We were told that this mercantile is…read morepart of the G3 Ranch, so there are frozen longhorn beef meat in the freezer case. The young lady was so helpful with finding the right size for my boots.

From the owner: We are family owned western apparel and accessories store. We carry mens, woman’s , and kids…read moreclothes as well as home decor. Our style is western with a hint of boho and chic. We are several brands and are constantly adding new ones. Make sure to stop by and see us if your in Sulphur Springs or check us out online!

Wow and wow. Beautiful selection, helpful service with small town charm, well organized store. I'm…read morefrom a large city and didn't expect to find what I was looking for while traveling. Thank you for your special spot in the world.

Love Love Love this store......all the little beautiful accessories of wonderful boutique type…read morebrands ....and the clothing ....to die for. I always find something I just can't live without! All the ladies are so sweet and helpful.

Large collection of western wear. Great boot selection including work boots. And they open at 9 am!!read more

We were on a little road trip and decided to stop to pick up some last minute gifts for friends and…read morefamily. We had a good experience there and found a nice selection of merchandise. Additionally, the staff were overall quite helpful. Overall, our experience was great and I'd go back again.