Went to buy electrical parts and at first they brought out the wrong conduit. They put it in my…read moretruck and I drove home to find out that they had given me the wrong size. I called them and asked if they could deliver the correct conduit. They informed me that they didn't have any in stock. I asked if they could check with their other store. They said that the main store had 20 in stock. I asked if they could get tomorrow and deliver. He said that he wasn't sure if they were getting anything else from the main branch. I said can you call to find out. He didn't want to call. I asked him on 3 different occasions to call but he wasn't going to do that. I said ok I will bring everything back and go to Lowe's. I took it back to get my refund and they were trying to figure out why the total was different. Third mistake from them. I told them to give my money back so I could go to Lowe's and they could figure out what they had done Merton their time. Will never go back because of lack of customer service. And the big surprise was I bought everything like I did there and saved $12.00.

From the owner: One stop for all your building and remodeling needs! Lumber…read moreand building materials Paint Hardware Tools Tool and equipment rental Delivery Free shipping to our store

Great service and very eclectic offerings (for a hardware store). You can purchase paint, tools…read moreBob's Red Mill Artisan Flour, noodles, cinnamon rolls, coozies, coolers, plants, etc.

Well supplied store, They have everything in stock and extremely helpful employees! Plumbing,…read morepaint, electrical and all things outdoors from plants to insect control Huge selection of gifts and local yummy foods!

They have everything under the sun (even a few really old things that nobody makes anymore) They…read moreare really nice people who know thier stuff too, and the building is really interresting.

I've shopped here for years and everyone that works there is always so helpful. Every time I go in…read moreI'll have at least 3 people ask if they can help me find anything. I don't know, maybe I just look lost! Ha! The store is always well stocked, and has a wide range of products, from typical hardware to bird feeders, bird seed, paint, BBQ seasonings and implements, grills, smokers, lawn equipment, chimaneas, specialized wood chunks like mesquite, pinion, hickory, live plants. It's really pretty fun to see what all they have! Ace gives that small store attention but plenty of selection!

Did not have a good experience at this location. Workers were not knowledgeable about the simple…read morepower cable question I had. Then they were very rude and answered that they couldn't be helpful because of liability reasons. I understand liability and risk well - this was just an unwillingness to help in an abrupt rude display. I like the helpfulness of ace usually and that's why I went there. I won't return. Neither should you. They look like a hobby lobby with hand cream and fancy soaps when you walk in - not a hardware store.

I don't love any of these type of stores, but this one really is good. The husband loves it. Staff…read moreare always willing to help with as deals and coupons. They have everything a bigger hardware store would have but better prices.

bad place the manager wont let me exchange my water pump. It still under 90 days retuen or exchange…read morepolicy also i bold the 2 years warranty cover it. bad service. They told me to call the water pump company. What's the 2 years warranty I buy it for? If I can't exchange

This small town hardware / home improvement store is exactly what too many towns have lost. A…read morelittle of everything and super friendly service. Don't go to a big box store when you can stop in and see these guys!

Nice small town store with lots of character and a surprising selection. The decor is amazing and…read morefun like a mini-theme park. I will take my grandkids when they come to visit. I spent the better part of an hour just looking around.

Staying in nearby Bella Vista and this place caught my eye via someone else's post - I made my…read moregrudging husband drive 25 min to visit and it was 100% WORTH IT. This place is so cool. Yes, it's a hardware store, so if you need some nuts and bolts and whatnot, they have that. But they ALSO have a really cool candy store AND a really neat Harry Potter area, AND a Wild West area, and a really great selection of cute gifts etc. We left with zero hardware, but several Christmas gifts, a big box of Red Hots and some delicious peanut brittle. Overall, for sure a must see if you're remotely in the area!

Great people! Great service! Great value! Go see what a…read morehometown hardware store should be

Picked up my Dixon lawnmower after they were to put a new belt on. They had the unit for weeks…read more They put on a new belt last year, which had 5 hours of run time on it. It fell off first time I mowed this spring. They also said it needed all new springs and pulley's, est. $500. I said just replace the belt and one spring that was missing. They charged over one hour of time to replace a 10 minute belt replacement. Five years ago my nephew replaced the same belt in less than five minutes. Total bill for belt and spring was over $199. Either the tech was incompetent on replacing the belt or padding his time. I brought the excessive charges to the clerk upon check out and the fact that I paid over $500 last year for a new belt and other service on the mower. It fell on uncaring ears. Needless to say, I will find a more timely and reasonably priced mower service store next time. After buying 3 mowers and many service calls, over the last decades, my last dollar spent at this store is over. You make your own call, but I strongly suggest you get an estimate on the time they say is needed to replace a part.

Wick stop in for key cutting. Super cute store. Very friendly employees. Has a variety of items:…read moretoys/camping gear/tools/garden items

The people, the popcorn, the service, the old school mom and pop shop that has little tid bits of…read moreall the things you need !