I've used them in the past and again recently. Accommodating & grooming as I requested.read more

Long time customer that's NEVER returning. Just take your pet anywhere else! Two bald spots and a…read moreblister that's getting worse. The owner just didn't care to hear what I had to say. Didn't even care to apologize. Just said that my dog was severely matted and that he did it to himself.

Until today, I have always been satisfied with SDW. I have been a customer for several years. SDW…read morehas posted hours of 10:00 to 6:00 on Sunday. I walked in at 5:11 this evening hoping to wash my dog. The employee made eye contact with me immediately from the back room. I stood at the counter waiting for 5 minutes. This wasn't a problem for me until the employee told me that I was too late for a wash. That they stop taking self wash customers at 5:15. It was 5:16 by their clock on the wall. The employee stood in the back until it was after time and turned me away. I was very unsatisfied and very surprised by the poor 'customer service'. There are multiple self serve dog wash businesses in the area. I will start using one of the businesses that I typically pass on the way to SDW.

If you have a larger dog and limited space, this is a great place to take your (stinky) pup to…read morefreshen up. My only concern is that we didn't have to show proof of vaccinations - while the dogs don't necessarily interact, there are communal spaces and we have a pup at home who is a little more vulnerable. Something to keep in mind during doggie flu season.

Paula is so nice and knows so much about dogs ! Her pricing is unmatched she is definitely going to…read morebe Daisy's go-to groomer! She also threw in some treats and a bow and little scarf only 40 bucks! Truly do recommend her for any dogs.

Thank you for doing a great job getting the task done! I know it is a chore when they dont like…read moretheir feet messed with.

LOVE THE STAFF AND EVERYTHING ABOUT THIS PLACE! We have gone to so many Pet resorts and this is by…read morefar the best. I trust the staff wholeheartedly and would leave her with anyone of them! The only downside is I wish there was a monthly daycare option instead of just a punch card. Thank you for always taking care of my precious bundle and going above and beyond!

Golden retriever came home with hot spot that spread rapidly from face all the way down to neck due…read moreto playing in the pool for day care. $300 vet bill and weeks of recovery wasn't worth the convenience of location.

Tragic. I would give a negative star if I could. Took my dog…read moreto them for more than a year, no problem. Then, after a routine 6-week grooming, I picked him up. I notice he had a small tuft of hair on his tail that looked odd, but I just figured he had nipped at an itch. I was not told of anything happening during his session and even called, once I notice it was bothering him, to see if maybe a new shampoo had been used that was causing irritation or other dogs were having reactions to something. I was assured nothing different had occurred during his grooming. I was never expecting what came next. Two days later his tail had become super irritated and was losing fur due to his chewing on it. A couple of more days of his not responding to anti-itch meds and a cone, and I went to my vet. She discovered his tail had a 'guillotine' cut at his base, where the tuft had been, and the blood vessels were severed, like something heavy had dropped/shut on it. His tail was dying. After daily treatment, meds, and artificial skin attempts he literally ate his tail. $1500 later and major trauma to my pet and my family, he is recovering now with a bobbed tail. Throughout this entire devastating experience, the groomers never admitted to the chance that something happened during the grooming and at one point suggested I might have shut his tail in my vehicle's door! Really?!! All I know is that he went in as usual: beautiful, happy, and healthy. He came out with a dying tail.

Can't get in touch with anyone! I've sent an email inquiry & have left two voicemails over the past…read morefour days asking to be contacted for a new client quote....NO RESPONSE AT ALL!!

We brought our dog Leia here yesterday to get her shots and both the vet tech and vet were amazing…read more I love how you go in and are roomed right away so there's no chance of altercations between the animals. The front desk girls were really nice too.

We thought our boy had a UTI. We went online and easily booked a same day appointment. When we got…read morethere Dr. Sharon Baker was so nice. She listened to our concerns and even watched a small video we took of our dog. She was concerned and recommended we get an X-ray if we wanted. She was not pushy. She just said we need peace of mind that it's not something else. She was right. Our little guy had bladder stones and one stuck in his urethrae. She called in the surgeon, Dr. Don Schmidt. He rearranged his schedule and got our boy straight in for surgery. We didn't have to take him someplace else or wait another day. That was so nice. He had his appointment at 2pm then surgery shortly afterwards and we had him in our arms by 6:30. I'm so impressed with them. Also, we asked for a refill from a previous vet on some anxiety medicine for him. Dr. Baker was like, no problem. She told us to order it through Chewy since they didn't have it in stock and we needed it quickly for the fireworks coming in a few days. She said she would take care of it on her end and give authorization to Chewy when they called. The only thing I was kind of disappointed about was the tension at the front desk when we checked out. There could have been better customer service there. But overall we were happy with the service and the amount of care from the vets. Update: When we got home a few hours later, our dog was wincing in pain. We gave him some of the meds the doctor gave us but he still winced terribly. We had to take him to the ER and leave him overnight to get a slow drip of pain meds. Update -2 weeks later- Midnight is doing so well. He seems like he has gotten two years knocked off his age. He's getting around like a spring chicken. We went back to get stitches out and the staff was excellent. The front desk staff took time to talk to me about my dogs, and Dr. Baker met with me and discussed what we need to do for Midnight going forward. She wrote it all down for me so I could look over my options. I am very pleased and will return.

The staff is wonderful and really good with my dogs! I appreciate being able to show a photo of the…read morecut I'd like for each dog, and it's the cut completed!

They genuinely love the dogs and cats!! They do a terrific job and I highly recommend them!read more

The doctors at Riverbrook have been amazing treating our pack. After our experience at the first…read morevet we chose in Tulsa we waited to have one our German Shepherds spayed. It went flawlessly. We also have as German shepherd who had a melanoma in one eye and developed glaucoma. We had to have her eyes removed. They have been nothing but patient and kind to her. What a relief to find a qualified and friendly group of veterinarians when the field is becoming more and more a corporate environment.

They want $68 for a no-show. My MDs don't even charge that much. Their intake form is outdated,…read morewith repetitive fields for information that you already gave on the form. The form is not online, as is any professional medical office, so u have to fill it out when ur there. If they disagree with you..they simply refuse service to you. Look somewhere else..there are many options in the brookside area.