1. Tracy Jong Law Firm

    1. Tracy Jong Law Firm

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    Rochester, NY

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    Tracy Jong Law Firm

    5.0 (1 review)
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    Bansbach Law

    Bansbach Law

    4.5
    (2 reviews)

    This review is subject to change after the deliverables are met. But I wanted to review my first…read moreimpression . Brent the person taking my inquiry was professional. I was most impressed that the founder, Atty John Bansbach called me back himself. After calling a dozen or so law firms and requesting to speak to the lawyer that would be handling my cases, and only getting legal aides to "pass on" the information, has been disappointing. Not criticizing their knowledge but I would prefer to not have an "in-between" person. My expectation was to be able to build a rapport with the lawyer handling my case , make sure we are on the same page and ascertain if our point of views are aligned . Factors critical to successfully represent me and my meeting my needs. This law firm met that expectation. Atty. Bansbach was very through in making sure he had all the information he needed to help me. I will update this review once his deliverable are received.

    I had a purchase that needed to be handled in NY so looking for someone while out of state seemed…read morelike a nightmare. As the other person stated, John's office was the most responsive. I found John to be quite personable, and our first conversation already gave me the impression that he was genuine, not just another lawyer trying to make a buck off me. I explained my situation and he gave me sound advice to ensure I would be protected and get matters done with reasonable cost. While I did get the impression his office was busy, it never took too long before they either called me back or gave me updates by email. If it was important or I had a direct question John would call me back personally, otherwise Brent at his front office handled the day to day legwork. I hit a snag and had to delay the work and John did not skip a beat to pick up the work and same quote months later. Once I gave him even more details, he gave me more advice to save even more money, and the transaction completed smoothly in the time that he estimated. Because of the money saved he sent me back the remainder. While we both were too busy to actually meet in person, I would not hesitate to use his services again. I find John to be sincere in his efforts to help me, and did not nickel and dime me for everything. Extremely professional.

    Gerald W Dibble

    Gerald W Dibble

    1.0
    (2 reviews)

    I completely concur with Burton W's review. My wife made the fatal mistake of retaining Dibble…read moreapproximately 2 yrs. ago for a Family Law issue(POA)etc. Dibble told her telephonically that it would cost her $7500.00 but by the time she left his office Dibble convinced her to write a check for $15,000.00 After a month or so Dibble persuaded her into writing another check for $25,000.00 after convincing her that it was a very complex case. Approximately a month later Dibble told her the case could go Criminal which was an outright LIE and had her write another check for $30,000.00. I finally became aware of what was transpiring and put a stop payment on the $30,000.00 check and retained an honest attorney named Adam Militello who immediately sent Dibble a letter of termination and demanded a breakdown of Dibbles billing and any proof of work done on my wives behalf. Dibble resisted complying with ESQ. Militellos demands but eventually had no choice but to comply. We eventually received $16,000.00 back from the $40,000.00 Dibble swindled from my wife thanks to ESQ. Adam Militello. My wife filed a complaint shortly after with the Attorney Grievance Committee which is still investigating Dibbles handling of my wives predicament. They will determine whether Dibble should be charged with any misconduct and if so determined whether Dibble should be Censured, Suspended or Disbarred.

    Avoid this individual at all costs. Call one of the reputable law firms in town and just ask about…read morethis man's reputation in the legal community. I have never heard a good thing about him from people who have hired him to represent them. Just horror stories like my own. Go elsewhere, there are so many honest, ethical lawyers in Rochester, avoid this guy.

    Gallo & Iacovangelo

    Gallo & Iacovangelo

    2.8
    (9 reviews)

    The firm in itself is very micro-managed and they pay and treat their employees very poorly - no…read moreappreciation whatsover. Treat their employees like they are toddlers that know nothing! They like to single people out without letting any explanation to be given. Very secretative and shady. Do not train their employees - they just throw them into a position and leave them to figure it out. Very high turnover due to the fact that they are only interested in putting the money in their pockets! Have rude, loud, disrespectful attorneys therefore it is very hard to concentrate on workload especially when you are on the phone with a client. Just selfish, selfish, selfish. They will talk behind closed doors or behind your back when you are not around and make you look like a fool. They are never satisfied with anyone but themselves. If you are young and just starting a career and will except low pay - don't even bother - you will not be happy. I would like to also add that while they are letting go of hard, loyal, smart workers they are allowing other employees to sleep at their desks, text on their phone in the bathroom and kitchen for 1/2 hours at a time, wear inappropriate clothing and shoes and are just very unprofessional for a lawfirm setting!

    Like some of the other respondents. I wish I could give 0 stars. I am thoroughly disappointed and…read moredisgusted with the service I received from them. I retained them to look into money my deceased mother had in 2 bank accounts at M&T and KeyBank. Before she passed, she called me needing my SS# because she was heading to Gallo & Iacovangelo to have her will prepared. Both banks informed me I needed her Will to access any money. When I contacted Gallo & Iacovangelo they said they didn't have her will but could bypass it. This was December 2024. This should have been resolved either way in weeks. I was just informed by paralegal Paula Clark that she had no luck recovering any money. 16 months later for something that should have taken weeks!! When I would reach out to her requesting updates, I got no response. The only time she reached out was when she presented me with the bill for services rendered. To say I was livid is an understatement. Then I demanded twice in emails that she return my mother's bank account information as well as her ss#. After no response the first time. I informed her the second time that keeping that information was "theft". She then returned the documents. I will never do business with Gallo & Iacovangelo again!

    Tracy Jong Law Firm - businesslawyers - Updated July 2026

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