Excellent customer service and care from this funeral home. Katelyn went above and beyond services…read morefor me today as I requested help with my mother's ashes. Her professional curtesy was so very much appreciated during my time of sorrow.

My father passed away last month, and I was overwhelmed with the idea of what to do next and where…read moreto even begin. I knew he wanted to be cremated and placed in the memorial wall at the Barrancas Cemetery in Pensacola NAS. So I did a Google search, I saw that this place was the closest funeral home to NAS that was open, and I figured that they've done the Barrancas thing before, so I called them. What followed next was service that was so wonderful that it took a huge load off of my mind. During our initial meeting, everyone was so kind and delivered customer service like Chick-fil-A employees. They have different service packages based on the amount of life insurance there is, which is actually pretty nice, because you don't even get bothered with seeing the various boxes or flower arrangements that you can't afford. I hate to talk about it so nonchalantly, but it was like building a burger at a gourmet burger restaurant. We just went down the list checking off stuff together. The box, the flowers, the prayer cards, the catering packages. It was really easy and nice. They will take your photos, digital or tangible, and add them all to the slide show at the service for you. So you don't have to worry about scanning them all yourself. Also, side note, if you have some real photos that you've been watching to make digital, just give them a flash drive during the photo process and they'll put them all on it for you. So nice. The actual service itself went seamlessly. We showed up and everything was set up perfectly. The priest we hired did a good job, and the funeral home was able to coordinate wonderfully with the full Naval honors that he was given due to his service. The catering was laid out for us and the staff there was going around asking everyone if they needed anything, taking trash from us, and just being super helpful in general. Overall, this place was perfect. I couldn't imagine them going anymore above and beyond for me and my family during our time of turmoil. If you're looking for somewhere to go and you're reading this review, call them. I vouch for them.

What a beautiful cemetery to honor our nation's veterans. It's much bigger that I'd originally…read morethought with very nice lawn and spaces. The headstones are immaculate and very beautiful after Wreaths Across America put a wreath at each headstone.

I visited this cemetery on the last day of my trip so that my mom could leave some of my dad's…read moreashes here. It's very pretty, lots of nice trees and vegetation around it The headstones are all beautiful, and the whole place is very well maintained.

My spouse passed away and I used Harper Morris. The staff was exceptional, great with communication…read moreand follow up! I especially want to say how amazing Lori Compoi, Funeral Director was. They all made this process as easy as possible for me and my family. I would highly recommend them.

My Father passed away unexpectedly from COVID. Harper Morris was strongly recommended, and boy am…read moreI glad we followed the recommendation. The staff was exceptional at working with us through the entire process. We wanted to have a memorial in Florida, and the funeral in Iowa. They worked with us to get everything into one contract to accommodate the FEMA requirements for COVID deaths. Having to unexpectedly plan a parent's funeral is not an easy task. My mother had COVID as well so my brother and I took charge on the funeral planning. The staff walked us through everything, and made sure we were comfortable with all of the arrangements. The memorial service was beautiful; I can't speak for my father cause even though he was there he wasn't really "there".. if you know what I mean, but I think he would have appreciated it. At the end of the service they helped to load up the flowers and my dad into my truck.... I guess now would be a good time to mention he was cremated. and provided us with enough obituary pamphlet things for the Iowa funeral as well. Fun fact, did you know many funeral homes do not perform onsite cremations? I didn't know that either, but Harper Morris does. This help to put us at ease knowing we were getting our dad back and not someone else by mistake. Selecting a funeral home for an unexpected death was a daunting task, but they made the whole process extremely easy. Thank you to Harper Morris for their care and consideration throughout the entire process.

Unfortunately, a family member recently passed away and we had to use Family Funeral's assistance…read more They were very helpful and considerate in setting up the cremation, as well as, getting all the documentation together that we needed. Thank you

An amazing family run business! They took care of our…read morerequests from start to finish for a pre-planning arrangement. My Mom felt like they truly cared--- I am extremely thankful for their knowledge, help & compassion!

I overheard one of the workers on the phone with a life insurance company LAUGHING at a family they…read morewere serving because they were struggling financially. I can't imagine what kind of monster makes fun of a grieving family experiencing financial hardship on top of everything else, but I'll be sure and take my business elsewhere.

Thank you to the Joe Morris and Son Funeral Home of Pensacola, FL for the beautiful service they…read moreprovided for our beloved uncle. The funeral director, staff and partners were exceptional. Everyone they engaged to assist, from the barber to the florist to the program designer, was meticulous in their attention to every detail even as we requested last-minute changes. The Joe Morris and Son team was compassionate, caring and professional. They treated our family as if we were their own in our time of need. I wholeheartedly recommend Joe Morris and Son to anyone in their time of bereavement. Linda Taylor on behalf of the Bedgood/Berry/Longmire Family Tampa FL

To Mr. Caleb Anderson, Ms. Cori and the West Florida Funeral Home team…read more I am writing this to share the utmost respect caring and gratitude to the West Florida Funeral home. Words cannot describe the level of caring, compassion, sensibility, and professionalism that your team and you displayed during one of the most difficult times for my wife and me. Before my mom passed away you and your team provided all the necessary information and procedures to pick up my mom, the necessary documentation to transport my mom from Pensacola to Puerto Rico. Along with the coordination with the funeral director in Puerto Rico by providing them with flight times, airlines, and all the necessary supporting documents to make the transition seamlessly. I personally was very impressed in the manner Mr. Caleb worked with the nurses and doctor at the nursing facility where she resided. Your prompt decision to make the necessary corrections to the documentation in which they erred three consecutive times. In addition, addressing the need to transport my mom as soon as possible when the airlines wanted to wait an additional day. Once my mother arrived in Puerto Rico the viewing was a few days later. My family and her friends that attended the viewing along with the funeral home were amazed and very impressed with the quality of work and preparation your team performed. From my entire family and myself, we want to express from the bottom of our hearts our most sincere gratitude to the entire team. May the Lord almighty bless you and your team. Thank you - Thank you - Thank you.

From the owner: Honoring lives with dignity — compassionate care you can trust.read more

Stunning and heart warming, just being in the presence of so many soldiers died while serving our…read morecountry to allow our freedom. Just makes you think.

About a month ago, I went to my Mother's Funeral here. The Staff is wonderful and the setting could…read morenot be better. They are professional and I am glad they keep up the grounds so well. You could not ask for a better place for loved one to be buried. I learned from my Father, who is ex-Navy, and was stationed here in Pensacola, that he was able to buy plots for them here. This is a wonderful location and I sincerely hope all National Cemetary's are run as well and maintained as this one is. I do not know why they put the spot in Pensacola. This is on the Navy Base across from Pensacola.

Not once but twice! Both parents had funerals and burials there. They get your money and your…read moreservice done, and then they are done. First time it was the grave marker. It took several months, multiple phone calls, multiple visits and getting HQ involved to get it. Second parent done and now it's a simple year plaque. 9 months later, several visits to the office and still no year plaque. added to the marker.

"My father was buried at your location Fisher-Pou Bayview in Pensacola, FL. My father's funeral…read moreand burial were paid for at the time of his burial. He was buried on 9/6/2025 next to my mother with a joint memorial/headstone. The only update to the headstone was the addition of the YEAR of my father's death which SHOULD have been a simple addition of a metal plate with 2025. All other details were added when my mother was interred. It is NOW 5/7/2026 and the plate with the year of his passing is STILL not there. We have contacted, stopped by the location and spoken to your office MULTIPLE times. We've heard many excuses such as: the plate with the year arrived and it was wrong font, the person who handled our father's arrangements is out of the office and no one else can answer, someone has been ill and been out of the office....and it goes on. Clearly, no one at this location cares about this but we do. This is NOT how to run a business. In previous years, this was a very prestigious funeral home that provided excellent service. No longer and your reputation deteriorated over the last decade. In addition, you really should inspect the grounds. In TERRIBLE disarray.