We buried my uncle this week. Gary Simms and Jessie were very professional and considerate. They…read moremade this hard time easy to get through and were willing to go way beyond than they needed too. The service was very beautiful and we couldn't have done it without them.

I give Absolutely NO rating this place is HORRIBLE. No care in the world of loss of loved one or…read moreconsideration towards communication with regards to families loss. Unexpected Disappointment in demeanor of the handling of the entire families wishes and they went with what they thought should happen. COVID RUINED this company financially and personally.

I recently had my funeral service held here for my son and everything from the reception to the…read morewarm welcome was nothing but exceptional. I had invited at least 45 people to attend the funeral, and for a large portion of the service, it went smoothly and as intended. It was only until my ex wife arrived that everything started to go downhill. Being the petty ex-partner she was, she came with hellfire and brimstone following behind her. As soon as she arrived, she began throwing accusations at me and my guests that my son was not dead, and instead, was claiming that we were holding her husband hostage within the coffin in the middle of the room. We all collectively laughed at her, brushing off her incoherent screeching as nothing more than delusion. When she began using the cake knife as a weapon, and the punch bowl ladle as a makeshift blunt object, the staff promptly called in their bouncer "Jaquan" to deal with the situation. Police were immediately called, and dragged the demented woman away from the premise. We soon all raised a toast to my son as he was lowered into his grave, ignoring the desperate and aggressive pounding coming from inside the coffin. Overall, I was very pleased with my time here at Hughes Funeral Home and Crematory, and would recommend their wonderful services for any untimely passing of any friend or family member you may have.

If I could give the zero stars I would. I unexpectedly lost my beloved husband July 23. He died…read moreof a head injury from a fall at home. He was sent to the coroner for autopsy. I was not allowed to see him at all. Finally he was released to the funeral home. We were planning to have have him cremated per his wishes. The people at the funeral home gave us an "appointment" that we could see his body. When my daughter and granddaughter, and I arrived, I was desperate to see him. I was told no, we had time do the paperwork first. She meant pay. She seemed to be intentionally stalling and dragging out the paperwork. I got very upset because all I could think about was telling my beloved husband goodbye and that I loved him one last time. She walked out and told me that she couldn't deal with me. Well, I'm sorry but the hurt feelings could have been avoided if she had just let us see him FIRST. Then, when the paperwork was finally finished, she told us we had 10 minutes. I told her that the man told us over the phone 15 to 20 minutes. It was for "ID only". She pushed a paper across the table and told me to look right there as she pointed, this is the policy. I just burst into tears. She led us back to the room where he lay and let us in. We stayed with him for a while, said our goodbyes and then we left. Losing your mate if 36 years, unexpectedly, to a horrible accident, and having him taken away to the coroner is awful enough but to be treated like we were at this funeral home, no compassion at all for the newly widowed wife or family. I wish we had never even heard the name Hughes funeral home. I strongly recommend people, that you start planning now and avoid this funeral home. My husband and I were new to the area and had no idea. When you are in a business where people are devastated by the loss of a loved one, you dont add to the pain which these people did.

An amazing family run business! They took care of our…read morerequests from start to finish for a pre-planning arrangement. My Mom felt like they truly cared--- I am extremely thankful for their knowledge, help & compassion!

Unfortunately, a family member recently passed away and we had to use Family Funeral's assistance…read more They were very helpful and considerate in setting up the cremation, as well as, getting all the documentation together that we needed. Thank you

This is a fraudulent instytucion that needs to be closed.After collecting your $$$they are…read moreneglecting the death body and their families. My battle for my husband body last almost 2 months.They did not tell us where he is going to be cremated.Did not pic up the body for 5 days living to the family that they did,but hospital keeps calling and asking why my husband's body is not being picked up? They did not fulfill their obligations.Liying,deceiving, disrespecting Please God forbid do not go with them.They cause my health to decline and lots of stress for the whole family. There actions were not only fraudulent but criminal as well,by falsifying documents as well.Please do not trust this gang of $$$hungry people.

Were very professional and explained everything that was to happen. Very calming if needed.read more

Our family received exceptional care from Tracy Morton and her staff. Dealing with the death of a…read moreloved one can be daunting and Mrs. Morton helped us navigate uncharted waters with grace and professionalism.

She and her staff are very rude..They treated our family as if the service was free. I will not…read morerecommend her to my friends and family. The atmosphere is cold and unfriendly.Stay away¡!!

The hospitable greeting when you walk in and exit The cleanliness and temperature of the facility…read moreTheir patience and thoroughness Of the process for my loved one's home going The pricing was exactly what was advertised online which was affordable and the quality was 9 1/2 because of some typos not paying attention to detail I will refer others to them and I've planned for them to take care of me when the sun sets

Well, We Smith *Herbert Family. Truly Thankful for all helpful, respectful, that staff gave us…read more Especially Ms.Tracy B, for helping us ,Yes,Ms.Cathy for that she shown Family. For making Late:Anita M. SMITH Beautiful HOMEGOING FLOYD *ANNETTE HERBERT

Very well kept. My PawPaw and Nee Naw are buried here. I've been to several memorial services here…read moreand they are always very nice. Not much to say about a cemetery.

Professionally the cemetery services were well done. Grave, setting the area up for the grave side…read moreservice, selection and arrangements of the marker etc. explaining the various details expenses etc. all very proper. The problem is the funeral home is a separate business from the cemetery so it is difficult to figure out the validity of charges. The total charges for my mom's funeral totaled over $17,000 well over the national average. But, since the cemetery is a not for profit I can only assume the funeral home charges of over $10,500 were excessive. My recommendation is get the general price list from different funeral homes prior to the individual's demise and make a selection. Getting a case of sticker shock while your grieving makes the process even more difficult than it should be. I do know funerary merchandise and services have a high profit margin that I can't find information on. Good luck with your funeral and understand that the funeral industry will charge what ever the market will bear and regulatory oversight is concerned with billing practices, transport, disposition and handling of the remains not with profit margins.

My parents were adamant about using Reed's after my brother's funeral. I can see why. Janice was…read morea godsend: I can't think her enough for all of her help. She made this difficult time a bit easier.

During my need to do business with Reeds in Pensacola, Fl, October 6, 2010 through November 30,…read more2010 I experienced numerous problems that I just cannot let go untold. My experience with Mr Charles Loche was rocky from the on-set. I was immediately knocked back from the sight and smell of the funeral parlor, Mr Loche's greeting, the attitude displayed in correcting My daughters name on the appropriate forms required for cremation to the timely correction of my daughters death certificate. This is by no means is an exhaustive list of the poor customer service I received. It is unacceptable to be treated in this manner. I hope that this is an experience that I will never have to endure again. However, I feel compelled to make my complaint known if for no other reason than I do not wish to see anyone else go through an experience such as this. Laying a loved one to rest is enough to endure!