On time and professional every time. I trust them getting my family to the airport and back safely…read more Owner really follows up and professional.

Beyond Expectations: Seamless Service and Unbeatable Flexibility!…read more From the moment we decided to book, the experience was absolutely five-star. The process was incredibly easy and intuitive, eliminating any stress and setting a positive tone for our entire trip. But what truly elevated this service from great to genuinely exceptional was their unparalleled customer support and flexibility. Mid-trip, we found ourselves needing to accommodate extra luggage that we purchased--a situation that usually spells out complication and hidden fees. We reached out just a few days before our scheduled airport pick-up, and their response was immediate and reassuring: "It was no problem." This level of effortless accommodation is rare and deeply appreciated. They went above and beyond to ensure our journey home was as smooth as the booking itself. We are not just satisfied; we are completely enthusiastic! This is definitely our new go-to service, and we wholeheartedly recommend them to anyone looking for a reliable, flexible, and truly customer-focused solution. We will absolutely be using them again!

I found Jerry while searching for shuttle drivers in the area for my parents. They are not used to…read morebig city traffic and were already under a lot of stress due to dealing with a death in the family. When they got back home, they both told me what a great experience they had with Jerry--that he was responsive, kind, professional, and was a high point in a long day of difficult travel. Thank you, Jerry. I appreciate you taking such good care of them!

Jerry was great to work with, and very responsive to any changes we had to make. We will go through…read morehis service again for our passengers.

Scheduled a ride 7+ hours in advance.they took my phone number, never showed up…read more Called 20 minutes after scheduled pickup time. Went to voicemail. Called back, was hung up on. Called back a 3rd time. Was told that my driver "broke down on the way" Unreliable. Avoid. Will leave you stranded!

From the owner: We provide great taxi service in the Tracy / Mountain House/Manteca/Lathrop/Ripon/Stockton/French…read moreCamp/Modesto Ca area. We have special rates for seniors and military. we also provide special rates to BART and to the local Airports, SFO, SJC, OAK, SAC. We also provide handicap wheelchair services. Open 7 days 24 hours

It's good to know we have such a reliable and pleasant airport ride. Highly recommend this…read morecompany. Our trips are usually very early and these guys kept us updated and were on-time. No worries and no fuss. We'll start here next time as well.

I'm so happy and very satisfied with their service. Their price is very affordable. Bobby who is…read moreour driver is also very helpful and courteous. He's the one who picked us up at the airport and dropped us home. I highly recommend this company. I will contact them again in our future travel.

Not sure how you rate a transportation service that leaves your party stranded at the airport at…read morenight. Minus zero!!!! We had a confirmed reservation to be picked up at Oakland airport at 6:40pm. They were a NO SHOW. Telephone numbers went to voicemail or didn't work at all. No call from them, no call to date. Not that there is any explanation that is ok. If they had an emergency they should have a backup plan for their customers. We were a party of six with bags, not easy to find a shuttle large enough and willing to drive to Tracy. Fortunately we found one. Will never use again and will pass the word.

One of my favorite parts of the trips I take is the journey to and from the airport because of this…read morecompany. Mr. Z is who always picks me up. They don't leave the airport if your flight is delayed. The office staff knows who I am when I call. Ask for Mr. Z and I promise your experience will be a 5 star experience. Great company with great people.

My driver was great. They were on time communicated very well with me. I like the fact that they…read moregive you text to keep you updated on that they're coming when they're coming to confirm that you are still having an appointment giving you enough time to cancel if you need it, any adjustments if needed every six hours four hours to come down to the event I love that everything was smooth. Everything was great time management skills perfect I will be back. I forgot to take pictures because I was so excited about my event. There was a black stretch Limo and I appreciate your time Marie and Holly.

We used Luxury Limousine Service for a trip to Napa. We visited two wineries, O'Shaughnessy and…read moreBremer. Our driver Holly was awesome and very accommodating. The communication from the time we booked and up to and including the day of our trip was excellent. It was raining pretty hard when we left Napa and Holly navigated the trip like a real pro. I would use this company again in a heartbeat. Thank you Luxury Limousine for helping to make our trip a real success. Sherrill Hillberg

Clean vehicles, punctual and reasonable pricing. I used Tri-Valley Airporter shuttle from Fremont…read moreto SFO and SFO back to Fremont while on a trip to India with family - 4 adults, 6 international sized suitcases and 5 carry on bags, all fit comfortably in their shuttle, pick up and drop off were at the appointment times, and the driver was courteous and helped with the luggage. Will use them again when I travel with family. Recommended.

DON'T USE THEM. I booked their service to go to airport thinking they are local in Pleasanton…read more Turns out to be the company is being run from a home in Tracy. NO confirmation was provided at the day of reservation. The person who answered the pone wasn't well spoken in English. He said, don't worry we are confirmed. I had my doubts and sure enough on the day of travel, there was a no show. When I called by 5:45AM looking for my driver, first there was no answer. Called three times and finally a gentleman answered the phone and said we don't have any reservation for you. I am in Tracy and will take me 35 minutes to come. I was so disappointed as I didn't want to miss my flight. I told my son to take me. Not recommended. Will never use them again.

I have been an avid customer of Bay Star Airport Shuttle…read more The Driver is prompt , courteous and friendly. The driver is very thoughtful of the needs of the passengers especially the elderly. He assists in helping the elderly in getting in and out of the Sprinter to prevent any falls. He is a very careful and a safe driver especially in the freeway and busy streets of San Francisco. The Sprinter is also immaculately clean and smoke free. Our group's favorite driver is Harry. God bless him, Sonja and the staff of Bay Star Airport Shuttle.

Another wonderful experience with Bay Star Shuttle! As always, Sonya was patient with all the…read morequestions for a large group. Harry was prompt for a 3 a.m. pickup and got our church group to SFO in a timely manner. Our family will continue to use them for our family trips and if my church group needs another large group pick up, there will be no hesitation in scheduling with them again. I will continue to recommend them because I know they are trustworthy and offer the best service!