I lost my stickers for my license plate went in was able to purchase a new one. The Help was…read moreexcellent. They really know what they're doing.

Appointment only... don't expect them to care either. Just drove from our if state expecting to sit…read moreand wait, but got sent away. PUREMichigan

Made and appointment and showed up. Was timely, efficient and the woman who helped us was friendly…read moreand easy to work with. Best SOS experience I've ever had and that includes multiple states.

This place is just a government run facility but I swear the people here are so friendly and…read morewelcoming. Super fast even with a line. Such a difference from getting it done at a Chicago DMV

We went on a Tuesday afternoon and the parking lot and seating area were full ... but they are so…read moreefficient we were called in about 12 minutes max and out the door after changing the address on our drivers license and getting a new one including new photos in about 22 minutes! Abigail was especially helpful and friendly and even though I was in a wheelchair everywhere in the building people opened the door for me and treated me with respect, as they did the other older lady like me in a walker. Highly recommend - this was the first time visiting here and the other DMVs we had been to were much slower and tedious.

Just moved here from California and went in to get my license. The lady helping me called…read moreCalifornia to find out when my previous license had expired, and helped me avoid taking the test. I just paid for a Mich. license and was on my way. All the employees were friendly, competent, and helpful.

Yeah wouldn't let me get my car legal. Guy was just being lazy didn't want to do anything so he…read moresaid the milage on the title was not clear so he gave me forms to have the people I got the car from fill out . Like im friends with these people or something so really no way of getting car legal.im just going to drive it until they take it I guess

This BMV has really approved over the years. They are a lot…read moremore organized and when I do need to visit them, I'm usually waiting no more than 5 minutes, I'm lucky I guess. The clerks I've dealt with have been very pleasant and helpful. And they are very quick at getting you in and out. That's what I like the most.

This BMV, puts Chicago/IL DMVs to shame. Very clean, super efficient, and fairly friendly people…read more Could it be that I'm happy my photo came out fab? Perhaps. Or the fact that my wait time was under 2mins? Maybe. Or was it that the process was smooth as warm butter? Heck yes! I took one star off for making re-take the written driving test and NOT having a booklet I could study from. :)

Honestly I was very surprised at how well they are social distancing, wearing mask, and have the…read moredividers up. Not only are they having to do their job, but they're also having to deal with belligerent people. I can understand the frustration of waiting. I waited in line for 2 hours today in the sun outside to just get inside to wait about 30 more minutes. But when have you ever went to the BMV and been in and out? These people have a job to do and they're trying to keep you safe at the same time. I respect them just as I respect any other person. They are trying to do their job and make sure that it's done correctly, so please be patient with them and understanding. There is one lady in there that isn't nice and understanding, but she could have had a lot of belligerent people come to her today. I do not judge people based off of first time experiences because they may not be that way all the time. Think about the times that you have been upset and had to be at work, you didn't want to smile either. But, they were all very professional and did their job exceptionally well. If you have to bring a little bit more information do that. Be prepared for anything when you come. Bring all proofs of insurance documentation, proofs of address, whatever it is that you think you need bring a little bit more, just in case. It will save you and them a lot of time! It's conveniently located. They are constantly cleaning. It's well lit. The temperature is nice inside. The person who helped me was overly helpful and friendly! I would recommend at this time.

This is the fastest office in the region. They provide great service. My only concern is that they…read moresometimes fumigate the place with horrible breath taking fragrances . I have respiratory problems and that stuff makes it very difficult to breath. They should not do that in a public place. There are many people with COPD, asthma, etc.

This BMV has a good system with taking a number. It also great that they have plenty of employees…read moreto help. I had a great experience, maybe because I had all the paperwork work that I needed. It seems like the middle of the month is a great time to go. They have kiosk also if you are just renewing your plates. People were friendly. They accept credit cards and personal checks.

The office seemed to handle customers with impressive speed and efficiency. Unfortunately, we…read moreencountered one customer service representative who came across as condescending and turned unfriendly after making an error with a license plate tag. What made it tougher was that she repeated the same mistake three times before finally acknowledging it. On the bright side, all the other customer service team members we interacted with were genuinely friendly and helpful. Way better here in the Schereville, IN than the Merriville, IN office.

Jen made my visit to the BMV a very laid back, stress-free experience. She was personable,…read morefriendly and knew her role very well. My appointment was at 11am and I was impressed that I was back in the car and on my way about half an hour later. Kudos!

Kelly was the one that took care of me, and she provided an A+ experience. She was kind, patient,…read moreand very knowledgeable about her job. Compared to Illinois, where The DMV gives me anxiety, due to the poor customer service and chaotic atmosphere, this was a breeze. I transferred over my license and got new platesin Less than a half an hour. Taking a number is a brilliant idea. Thank God I don't live in Illinois anymore!