Me and the owner came to an agreement and have decided to move on. I had a case of harrassment by a…read moredriver and was in process of suing the company as stated in a previous review I put on the company. We have come to terms and moved on knowing her company is in the process of being sold within 1-2 years or once a buyer is found. I had left a previous review which was the truth but was probably hurting her business...we made our amends and have moved on and I wish her well on her endeavors and wish the company well and I have said and made my peace with the owner of the company...

Christie Cab do better!! why on earth would you call one of your loyal, regular customers and ask…read morehim if he can walk to work because you're too busy! that's absolutely awful! this man is in his 70's. oh yeah and today, the day you called him, is his freaking BIRTHDAY! smh. that's gross.

I wanted a pick up for 8 a.m. church service at Peace Lutheran Church at 8 a.m. I was ready at…read more7:25 a.m. today but the taxi never came which sucks. That is not a great business at all. And they told me to call the day before to get the ride and they told me they would be there. But they were not and it is after 8 a.m.

My kind and courteous 50 year old lady friend (wearing nurse scrubs at 10 a.m.) got picked up by…read morethese guys and the driver asked her if she was "going to Hutchinson for a hookup." I called the company to inform them of this and just let them know that is rude and unacceptable behavior and I could tell by the response that my friend's story was definitely true. No type of hypothetical apology, only told me that is just an isolated opinion and left it at that. Apparently he thinks it's okay to be completely rude and disrespectful to nice people. Why somebody would treat a customer that way is Way Beyond me.

Five Stars for Going in the Right Direction: A Review of Metro Transit…read more Metro Transit, the public transportation system serving the Twin Cities of Minneapolis and Saint Paul, deserves a solid five-star rating--not just for reliability and reach, but for its meaningful progress over the years. As someone who began riding the bus regularly in middle school, I've had a front-row seat to the evolution of this system, and I can confidently say it's heading in the right direction. When I first started using Metro Transit, the experience was undeniably hit-or-miss. While the routes were functional, issues like infrequent service, aging buses, and occasional safety concerns made it more of a necessity than a comfort. Over the years, however, I've watched the system mature into something far more dependable, user-friendly, and community-oriented. One of the most noticeable improvements since the post-pandemic recovery has been the enhanced sense of safety. In the past, riding during off-peak hours could feel risky--altercations, loitering, or suspicious activity weren't uncommon. But recently, that's changed dramatically. There's now a consistent police and transit security presence, and it's become routine to see uniformed officers on buses, at stops, and in transit centers. This isn't about over-policing; it's about creating a safer environment for riders of all backgrounds. The visible security presence acts as both a deterrent and a reassurance, making the experience more comfortable, especially for vulnerable populations like students, seniors, and late-night commuters. Beyond safety, Metro Transit stands out for its impressive coverage. Unlike many regional systems that primarily serve downtown cores, Metro Transit extends its reach deep into the suburbs. Whether you're commuting from Apple Valley, Eagan, Plymouth, or even farther out, there are reliable bus routes--or bus rapid transit options like the METRO lines--that connect seamlessly to downtown Minneapolis or Saint Paul. This kind of accessibility is rare in American public transit and reflects a genuine commitment to inclusivity and regional integration. The fleet itself has modernized, too. With newer, low-emission buses, better real-time tracking via apps, and expanded routes like the METRO Orange and planned Gold Lines, the system feels increasingly forward-thinking. Fare payment methods have also improved, with the option to use mobile apps or contactless cards--small but meaningful upgrades that streamline the rider experience. Of course, there's always room for growth--increased frequency during off-peak hours, expanded weekend service, and further integration with surrounding suburbs would make the system even stronger. But compared to many other U.S. cities, Metro Transit is ahead of the curve. In conclusion, Metro Transit has transformed from a basic necessity into a model of what regional public transportation can and should be. It's safe, expansive, evolving, and increasingly reliable. For a system that serves such a diverse and geographically spread population, it's an achievement worth recognizing. Five stars well earned--for going in the right direction, and for getting more of us there safely and efficiently.

I am writing this because of how terrible your services are. On 5/27/2026 I had an interview at the…read moreRidgedale mall at 5:30pm and went out to bus stop# 8153 to wait for bus 645E that had an arrival time of 4:44pm and I got out there at 4:30pm. After waiting till 4:52 I decided I would call to see where the bus was at and spoke with laura who put me on hold to figure it out. While I waited on hold for minutes on the phone she proceeded to transfer it to a line that no one would answer and ended the call by itself. I then called back and spoke with another gal who told me she would figure it out and put me on hold again for another how long and came back to tell me the bus was broke down in downtown minneapolis. I don't understand why there is any bus breaking down when you guys should be keeping up on your maintainence on the busses. She then told me another bus would be coming but wouldn't be there till 5:39pm because they are running late. I am constantly missing the bus or late to where I am going because the drivers are always coming super early or super late never on time. Stop hiring Somali drivers that don't know how to fuckin drive just to save a buck. I shouldn't have to feel unsafe on the bus and flying around in my seat wondering whether I am going to make it to my destination safely. The bus crash in St. Paul is a prime example of how your drivers are driving on a regular bases jumping curbs and slamming on brakes. Get your shit together! People rely on your services to get to work and important things just a reminder in case you forgot. I also missed my job opportunity because of this because they are super strict on being on time so thanks.

Seyfu my driver delivered WORLD CLASS bell ringing service today!…read moreI Needed ride to the airport with a stop to drop off our dog for boarding. Forgot the dog food my wife packed. Seyfu- picked up dog food & delivered it to the board in facility!! Amazing!!

ReliaCar was wonderful! If you want worry-free service to and from the MSP airport, ReliaCar is the…read morebest choice. I had to be at the airport by 4 am. My driver was waiting for me at agreed upon time. My return flight was delayed and it was helpful to communicate with my driver by text. Upon my return it was so nice to see driver waiting for me. I highly recommend.

Download the Metro Transit app. Really easy to set up the profile & buy tickets instantly…read more The metro is a straight shot to the downtown area. It is pretty cheap ($4.50 for 6 hours per person)! It is very punctual as well. It has two lines: blue & green! Two of the exits are perfect for customers staying at the Marriott at the Mall of America as they are terminals for the Minnesota/St. Paul International Airport.

Rode the T Metro Train in Minneapolis for the 1st time on Saturday June 11th, as a friend and I…read morewere in town for a baseball game at Target Field. We parked at Mall of America, found a kiosk very easy, bought a 6-hour pass for the Blue Line to Target Field, and waited for the train. Trains and markings were easy to see and, it was hard not to miss other Twins fans milling around in the area waiting like we were. Took the train about 35 minutes or so to make it in to town and drop us off at Target Field, but we didn't have to look for a place to park, and pay a high price for parking. So, we were both very happy. You couldn't beat the price for the 6-hour pass for seniors ($2.00) and we got a nice ride back to the Mall with our drop off about 100 yards from the car. How sweet is that? Now ... if only the Rays would have won!

Nice, clean buses that make my commute much more pleasurable. Staff are consistently professional…read moreand friendly. I ride this route 3+ times per week from Eden Prairie to downtown Minneapolis and work en route (thanks, free wifi!). The peace of mind of not having to drive and find parking more than makes up for the little I have to pay for the ride.

Excellent service, well-maintained, buses, and very conveniently located are the key reasons you…read moreshould ride with Southwest Transit! my wife and I took West to the Vikings game on September 15, 2024 and we're very impressed! Highly recommend you give them a try! Also, our bus driver for bus #847 was excellent!

TJ is great at communicating, on-time and got us home safely. We fell into easy conversation the…read moreentire ride home. He was just like a friend picking us up at the airport! Highly recommend!

Had TJs bring us to and from the airport from our home in Maple Grove and couldn't be happier. They…read moreshowed up on time picking up at our home and helped load the bags and got us to the airport with plenty of time to make our flight. The pickup from our flight at return was effortless as well. They knew our flight number and texted us when the plane landed. There was a delay with the plane coming into the gate but we eventually got off, got our bags, and met the driver who described their vehicle making pick up easy. Excellent service and polite staff. We'll use them again.

Overall really bad. They take your money and don't even drop you off where you are paying to. They…read moreend up being 30 to 45 mins and say they picked other people up because you are late coming out. (Note i come out 3 to 4 mins before pick up time every day. Video proof.)