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    Traileros Supply Store

    5.0 (3 reviews)
    Closed 7:00 am - 12:00 pm

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    Photo of J V.
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    9 months ago

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    1 year ago

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    8 months ago

    Good customer service and prices are highly recommended . They also had the part I was looking for .

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    O'Reilly Auto Parts

    O'Reilly Auto Parts

    3.6
    (12 reviews)

    First visit: I was driving up the mountain to Big Bear Lake on a blustery Friday night in December,…read morewhen I realized that snow chains were mandatory (oops!). So I headed back down the mountain and luckily for me, stumbled upon an O'Reilly Auto Parts store. They were particularly busy at 6:30 pm that Friday, as many other hapless motorists had belatedly realized they needed chains to ascend to Big Bear Lake. Some other folks were out of luck (their chains were out of stock), but luckily they had mine, for a reasonable price. Only a couple of minor complaints here: The dude behind the counter started to walk me outside to check out the size of my tires, but suddenly he disappeared. I realized that he had stopped to help some prior customers install windshield wipers.... but without telling me, apologizing for the delay, getting another sales rep to help me, etc. So I stood around outside, getting angrier and angrier, until finally I went inside to complain. Thankfully, just as I was getting worked up, the guy came back in to find me, already armed with the specs for my tires so he could find the right chains for my car. Unfortunately, the sales rep had made an idiotic assumption that my car was the first one he saw outside. This turned out to be (obviously) totally wrong. Had I not checked with him on where he got the tire specs, he would have sold me chains that didn't fit my car.... and I wouldn't have realized it until I was up on the mountain with the snow chain installer. Another annoyance: There were two identically-priced options for chains: One was a cable chain, the other was a standard link chain. The guy recommended the cable version. My snow chain installer later "tsked tsked" me for purchasing those, as it's harder to get traction when you're essentially driving on strings of mini rotating wheels. So.... why the relatively high rating, you may ask? I'll explain: On my second visit (the very next morning!), I had stupidly tried to remove my chains myself on the way back down the mountain, and they had gotten wrapped around the axles. In desperation, I headed back to O'Reilly, hoping they'd cut the chains off for me with bolt cutters. While the manager couldn't locate the bolt cutters, he very kindly made a phone call down the street to a friend at an auto repair shop, and arranged for me to get some assistance from him (turns out, I wasn't charged for this!) I was so pleased with this extra level of service that I called back to thank the manager personally for his help. (The manager was so flummoxed that he hardly knew what to say.... my guess is, he doesn't get kudos very often!) So while my experience here was mixed, I'd say: Go to this O'Reilly Auto Parts. If you have any issues, ask for the lovely manager, whose name I unfortunately don't recall.

    I was trying to give a half a star but wasn't letting me we were going camping and wanted some back…read moreup power for my utv and atv they always seem to die after the kids ride around so I got a battery pack jump stayed my luck the thing didn't work..so ended up buying one out there ..when I got back tried to return and it and apparently they dont return them so I bought a paper weight for $160.00 dont go to this store I'm sure all other stores would of had great service and returned a broken product with no problem

    Traileros Supply Store - autopartssupplies - Updated June 2026

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