brought tow brand new, never worn, shoes to have heel tips changed and they literally destroyed…read morethem. also did horrible job on lightly worn boots which must now be redone by someone else. Wish I could post pics.

I've been using their services for 15+ years. I bring all my leather soled shoes for sole…read morereplacement here. No matter the brand, they've always done a great job. They also repaired leather cuts, nicks, heels, etc. as needed. Prolong the life of your shoes - come to Jumpers! They also adjust belts and do other small leather work.

Mr. Clarke was fantastic! Had a wedding to attend, wife had last minute dress change which caused a…read morechange in "acceptable" suit choice, which required different shoes. Mr. Clarke took an old pair of tan shoes and made them brand new. Since I was on a time crunch, he stayed late and got them back to me the next day. Will be going here with all my shoes from now on. Highly recommend you do the same.

Having recently relocated from out of state, I needed to find someone who could put a lift on one…read moreof my shoes (one of my legs is significantly shorter than the other). I called a number of local shoe repair places and Clarke's was the first one to answer that had weekend hours so I opted to give them a try. Initially, I dropped off the shoe and was told I would get a call with an estimate. I dropped them off on a Saturday and had heard nothing by the following Sunday so I reached out via Facebook messenger and left my number. I was called back by Farrell, the owner, and given a quote, a time estimate and an option to pay via PayPal (they don't do credit cards). Once that was all squared away, Clarke's went to work on my shoe. When it was finished Farrell called me to let me know I could pick it up and explained a little about what he did to the shoe. While Bel Air is a bit of a drive for me, the customer service and quality of the work that Clarke's provided means I will be returning in the future.

I've been going here for years and we finally have a shoe store in Cumberland County that staff ,…read morefits you , takes the time to understand your needs , and has great customer support. If you're a running, hiker or just looking for great service , a wide selection of shoes, this IS the place !

Cameron was extremely helpful and knowledgeable! Not only did he give me the best shoes for my…read moresituation, but also helpful advice on how to improve my running. It is obvious that he enjoys what he does and has a knack for helping people reach their goals.

I was recommended to this business to fix a zipper on a large suitcase that I was about to toss…read more The owner was friendly, and the price was very reasonable. It took a few days, and he did a great job.

If Mr. Byrum ever used to care about the quality of his work, he doesn't anymore. Maybe he is tired…read moreof doing this after 50 years. Maybe the quality of his work has always been bad, but he has enough customers who don't know any better. Maybe, he is incapable of recognizing how bad his work is. I recently took a pair of brand new leather boots and a pair of lightly used, clean and conditioned leather dress shoes that have satin laces to get a rubber half-sole applied. Not only was the work done extremely unprofessionally, but my boots and shoes were returned dirty and stained. The half soles on the boots are uneven. The bottom surface of the shoes was excessively and unnecessarily removed behind the half-soles on both pairs, but especially the boots. The brand new heel on one boot was even damaged on the corner! The cherry on top were the black stains left on the satin laces of the dress shoes. I can't buy replacement satin laces in the correct shade of green anywhere to match these shoes in case the stains do not come out. When I expressed my dissatisfaction and asked for a refund, I was met with denial, refusal, and responses of, "I don't give refunds, that's how I do everyone's shoes." He took no accountability. He charged me $130. I would not bring anything that you care about here, unless you want to pay to have your possessions mistreated. If he can't respect your shoes, he can't respect others or even himself. Sad.

I had two pairs of shoes needing repair: a pair of Thorogood steel toe boots that needed to be…read moreresoled, and a pair of England-made Dr. Martens monk-strap dress shoes which needed to be fitted with new elastic for the straps. Mr. Eby showed me a Vibram wedge sole which was a perfect replacement for the boots, and quoted me a reasonable price for all the repair work. Everything was ready when promised and I'm really pleased with the quality of the work. I'm glad to know these shoes will continue to serve me well for years to come. Highly recommended.

Sole replacement on my favorite boots, the quality of the repair is excellent and the price was…read morefair for the amazing job they did!!

Fixed my sneakers and at a price that was significantly cheaper then everyone else. Top quality…read morework. Would highly recommend!!

Excellent craftsmanship! I love supporting local craftsmen! I had an expensive pair of shoes and…read moreone of the shoes side must not have been sewn correctly. They were worn very little and I didn't want to throw them out. Found this gem in town and was so grateful that there was a local craftsman still available to fix my shoe! These people just don't exist much since we live in a disposable society, Normally you'd throw them out and buy a new pair, but like I said these were good, expensive leather booties. Why I was there I also had him cut two leather belts down. Fantastic and inexpensive Not to mention quick turnaround! Highly recommend!

Never...I repeat NEVER take high end shoes to this place! Ben Shoe Repair absolutely ruined my…read moreChristian Louboutin (red bottom) shoes. I brought them in to have them protected at the toe, and he used a 1950 gold claw and hammered it into the bottom of my brand new shoes. He completely damaged my shoes and even ripped the leather. I was mortified and brought to tears! When I attempted to discuss my dismay, he took no responsibility. I contacted CL and they recommended a high end shoe repair shop. I drove 2 hours to Baltimore, and my shoes were restored. They could not believe how poorly my new Christian Louboutins were done. See photos of poor job posted on google.

Ben is amazing! We have used his services for about a decade and have always been satisfied. He…read morewent above and beyond when he repaired my beloved, decade old hiking boots. I was sure they were a lost cause, but Ben proved me wrong! My boyfriend takes multiple pairs of boots there to get spruced up and re-soled every year. (This is not a reflection of Ben's work, my honey is hard on boots.) I highly recommend you see Ben and his funny parrot companion for all of your footwear repairs!

I called Dinunzio's regarding punching additional holes in my leather belt…read more I was told to come on over and they would punch the hole(s) in my belt for free. I went over and the man ( Dave?) gladly took care of my request. I also noticed that they sell Ortho-Feet shoes and will definitely buy my next pair from them.

Honestly a little disappointed after all the great reviews I heard. Took 4 pairs of boots there, 2…read moreto be stretched and 2 to be repaired. The first two I was told would not be able to be stretched, which was totally fine, and he tried and I was satisfied. He gave me tips for stretching at home which was super kind and nice! The last two, I was not so thrilled with. The first pair needed resoled, which he did. But rather than asking if I would like them conditioned, he went ahead and conditioned the boots right over the stitching. He missed spots and other spots are globbed on. There is also conditioning inside the boot, very messily. The last pair, we discussed repair and I told him I was able to get a new pair of the same boots for 60$. He told me that rather than resoling them(due to the low price of new boots), that he would just repair the stitching. Fast forward to me coming to pick the boots up, and he resoled both the pairs, disregarding our conversation. He wrote no information down as to what I wanted. So here I am, paying an extra 60$ for resoled boots when I could have just bought them brand new for the same price. Disappointed with my service.