I've been a longtime client of The Honeycomb Cottage and wanted to share some feedback about my…read morerecent experiences. When the spa first opened, I was thrilled to have local alternative to driving into Atlanta. After living in McDonough for 45 years, The Honeycomb Cottage quickly became one of my favorite spots. Even after moving, I continued to visit and maintained a membership for over a year and a half. I eventually paused my membership because I had accumulated several unused credits, planning to use those up before restarting. Unfortunately, a series of frustrating experiences has made me decide not to return at all: * I once arrived for a facial and waited over 30 minutes past my appointment time. I later overheard staff discussing that the aesthetician hadn't shown up and couldn't be reached. Another team member eventually worked me in. * On another visit, my niece and I scheduled facials together. Once again, one of the aestheticians didn't show up, causing delays and confusion. * At another visit, my massage appointment was canceled shortly before my scheduled time due to the therapist having car trouble. While I understand that things happen, I was rescheduled for the following day--only to arrive and find that I wasn't on the schedule. Thankfully, a therapist happened to still be there and kindly stayed to do the massage, even though he was about to leave. * I also once scheduled a HydraFacial, only to learn upon arrival that the machine was broken. I wasn't notified in advance, which was frustrating since the spa enforces a 24-hour cancellation policy but didn't extend the same courtesy to me. This seems to be a common problem and the appointment should have never been scheduled due to it being broken. * When trying to call to make an appointment you have to call several times before getting someone to answer the phone and help. I also tried reaching out to the business about these concerns. It took several weeks of follow-up calls before I finally received a response. They seemed to not really care and make excuses for the actions of the spa taking no blame or ownership of the actions. After they finally got back to me, I was told they would give me a free service, but when I arrived, they had no record of it. Fortunately, I had the email where I was told this. I did use the credit but this was not something that magically makes their actions ok. I hope the spa will improve the client experience going forward. I loved The Honeycomb Cottage in its earlier days and would love to see it return to that standard of reliability and care. Unfortunately, based on my recent experiences, it feels as though the staff and management don't prioritize communication or accountability the way they once did.

This is a wonderful place! It has a wonderful ambience and the staff was very sweet. Renee did an…read moreamazing job on my massage. I would definitely recommend visiting this business. I hope to be able to return soon.

Love this waxing salon! The Queens are always on point and…read moresuper helpful! They make you feel comfortable and cozy. Good waiting room atmosphere as well. Great prices !

Great service! Pays attention to detail and makes you feel comfortable while being waxed. Will…read moredefinitely use services again.

From the owner: We bring the Spa experience to you! We offer a variety of services that will not only make you look…read moreand feel more beautiful but educate you along the way. I am a licensed esthetician specializing in hard wax, soft wax and sugaring. You are guaranteed the most lavish experience you could ask for. My goal is to make all men and women feel confident in their skin and remember how beautiful they are no matter what. Thank you all so much for supporting my small business.

It has been a year almost to the day since I have found Embellish and the amazing owner, Vee. My…read morefirst post was only after my first appointment but after being with Vee for a year, I can truly 100% vouch that this is the ONLY place to get quality, gorgeous, sexy lashes done by an expert in a professional and relaxing environment. Almost daily I get compliments that my lash extensions look like my real lashes. This is true testimony to an expert, professional lash artist. Vee has always been accommodating, friendly, professional and does a phenomenal job each and every time I have an appt. TBH 5 stars isn't even enough and my post cannot get close to how amazing Embellish is....please check it out for yourself and make an appt....Vee has many services available NOT just lashes!

This was my first experience with lash extensions and dermaplaning. Vee made the experience…read moreabsolutely amazing. She was gentle, precise, thorough and she gives the best hand massages. My results were breathtaking. I saw immediate results. Smoother, brighter and glowing skin. Her skincare products are amazing as well. Embellish Studio is immaculate, warm and inviting. Customer service is above average and they take pride in what they do. I'm looking forward to my routinely visits!

What was my first waxing experience will probably be my last because the waxing technician who…read moreperformed my Brazilian completely ignored my concerns and requests. After repeatedly telling her the wax was too hot, she continued to put it on my body, barely letting the wax cool off and I was burned multiple times. I was burned to the point where my legs were shaking from the pain. She also did not touch/rub the waxed areas immediately after taking off the waxing strip to lessen/disperse the pain. Not only did I leave the place bawling my eyes out, but I was met with was "waxing isn't for everyone, babe" from another tech during payment. Not only was I in pain from the simple wax itself, which could've been a LOT less, but the person I trusted with such an intimate part of my body could not bother to listen to my concerns. I was just another "client" who was not worth listening to because they're a "waxing expert." I was really looking forward to going there for many other treatments. I was so happy to see Locust Grove get an upscale waxing/beauty place like this, but I will never go to them again.

I've been here twice, both times I was taken care of excellent! My eye brows have never looked…read morebetter. I was introduced to threading and it was a life changer for me as wax always burns my skin. Very kind and professional!

First time experience was great. Came in with zig zags left feeling like a new me. I have been…read moresearching for an eyebrow place for a long time. I have already scheduled my next appointment. She is 4 minutes from my office and very accessible

This was my first time ever doing anything to my lashes and let me tell you. She did an AMAZING…read morejob. I got the lash lift & tint! She made me feel super comfortable and kept a great conversation going she did not let me down 10/10 recommend. I will 100% be coming back for more of her services

Trisha is my hero. Once a month I go in for 90 minutes of therapeutic massage. Some months I add on…read morea facial. I'm obsessed with the amazing line of products she uses. I feel so relaxed and happy after my appointments! She is seriously the best!

Why have I not had a Massage with Trisha until now?! Amazing!!…read more Not only does she provide a warm, welcoming and soothing environment but her massage will leave you in the most fantastic and relaxed state of mind! I was immediately at ease and just about fell asleep on the massage table.. WOW! I am most definitely going to be making my visits with Trisha a regular thing.. Is going once a month too much?! I think not!