I have been meaning to leave a review for a while, but didn't have a chance until now. Sorry about…read morethat because they deserve to get recognized for what great service they provide. Initially, I used for a large group executive Mercedes transfer vehicle for several hours. Everything was very well thought out, punctual, and kind service. They are even willing to extend and give quotes for extensions if needed even though it was unexpected. I appreciate that. Vehicle was top notch, clean, and had waters. Driver always easily available when needed and ready to go and very good with communication. Then started to use for airport drop off. Very lux service. Picked up with a Escalade always very clean and shiny in and out, driver always dressed up in a suit and tie (nice touch), and they help you with all your luggage on and off. Waters waiting for you after a long trip. Recently, had come back and was at a layover and forgot to set up a pick up and called Mike. He was able to arrange a pick up within hours. I really appreciate it bc after traveling for 24 hrs all you want to worry about is to go to sleep and this was one less thing off my plate to think about. So, thank you 5 Star Transportation Services for all you do! And yes, I highly recommend them. You can't go wrong. I will continue working with them. I have them as my contact on my phone now!

Excellent and easy booking process. Most competitive rate. Well documented contracts. Well spoken,…read morepolite, on time drivers with very safe driving capabilities. Ride was stylish, we hired a 24 seater for a lqrge group commute to LAX. Great stress free experience:

Mo and his staff are amazing, punctual and so caring professional the cars are extremely clean. You…read moredefinitely feel like you are driving in luxury! I highly recommend Mo and his staff couldn't ask for anything more or better they are definitely the best in town.

Highly recommend Asorta Transportation! Moe was so easy to coordinate with, and everything ran…read moresmoothly. The shuttle was spotless, and Jaxson was an amazing driver -- friendly, punctual, and very safe. Such a great experience from start to finish!

We had a very wonderful experience being driven by Mr. JR to bring our students to an Invention…read moreConvention in Torrance yesterday. Our students appreciated how supportive Mr. JR was during their competition showing up to the convention. He went above and beyond his role as our driver because he went to see our students compete, ask them questions and showed interest with the event as well as other students who competed as well. We enjoyed our conversation with him during the drive and made our trip pleasant and enjoyable. I appreciate the care Mr. JR showed to our students. Thank you!

Great service and good price. The driver was very polite…read moreand got at the meeting point 15 minutes earlier.

Took a drive through residential neighborhoods for a convention garden tour and didn't have any…read moreissues. Bus was comfortable, the ride was smooth and our driver, Devon, was very professional and courteous.

Great experience. They were easy to work with and great at capturing details prior to the event…read more Our driver was efficient and had a good sense of humor. One of our group members left a phone on the bus and Sundance (shout out to Rosemary!) went completely out of their way to get it to us. Highly recommend.

I really enjoy San Diegos transportation. Its easy to use…read moreand navigate. Most of my experience have been pleasant.

Extremely disappointing. There are so many problems with MTS that I don't even know where to start…read more I used the trolley regularly for a period of time and constantly felt like I had to be on high alert. I've witnessed apparent drug use at stations, including people with needles and drug paraphernalia, people behaving extremely erratically, someone screaming bloody murder on the trolley, urine inside an elevator, filthy facilities, graffiti, and elevators being broken for weeks at a time. I understand homelessness, addiction, and mental illness are larger problems that MTS cannot solve. But MTS IS responsible for the environment passengers are expected to use. There needs to be a much stronger and more consistent security presence. It should not feel normal to encounter apparent drug use, bodily waste, and unpredictable behavior while simply trying to get somewhere. I especially can't imagine younger kids, teenagers, or college students having to commute through this every day. Public transportation should be a safe and affordable way for people to get to school and work, not an experience where you feel like you have to stay on high alert the entire time. The fare system also makes no sense to me. The trolley essentially operates on proof of payment with PRONTO scanners and occasional fare inspections. I regularly saw people board without appearing to scan anything, while security checks were inconsistent. If you're going to operate an open system, there needs to be enough enforcement for it to actually mean something. Maintenance is another mess. I encountered an elevator that remained broken for weeks. When I called to ask about it, customer service initially couldn't even find confirmation that it was broken despite it being physically blocked off with caution tape. After checking, I was told that a third-party contractor handled it and there was no timeline for when it would be repaired. Meanwhile, the remaining elevator had urine on the floor. Completely unacceptable, especially for passengers who actually need the elevators. And good luck trying to report anything. The customer service system is horrible. I submitted feedback about these issues and didn't hear back for about a month. When I finally tried following up, customer service couldn't initially find my submission and I ended up getting bounced between Customer Service and Security because apparently neither department knew who was supposed to handle it. I eventually gave up. Safety, sanitation, working elevators, fare enforcement, and basic customer service should not be this difficult. I'm glad I no longer have to rely on the trolley. It's honestly disappointing that this is the state of public transit in San Diego.

My highest compliments to Pinar and the Highline Charter team. Rented 2 busses for a wedding and…read moreeverything came off with spotless busses, excellent, polite drivers and completely on time. Pinar worked with us from beginning to end with prompt, professional responses and excellent suggestions. Couldn't have asked for a better experience. Well done.

quiero dar mi experiencia con la chofer Elizabeth, y el chofer Pablo y Ruben, en este viaje que…read moretuvimos de el Valle Imperial a Sscramento y visceversa 06/03/25 al 06/06/25, fueron unos excelentes choferes responsables atentos que nos brindaron mucha seguridad, y excelente atención, doy mi recomendacion al 100 %

Always zoom right in and out best way to get to the Tijuana airport…read more Parking is reasonably priced.

My wife and I were looking for a cheaper way to fly to Cancun and we're so glad we found out about…read moreCBX. Not only was it a way to drastically cut our expenses (domestic flights from within Mexico are obviously way cheaper than international flights from LA), but it was such a calm, streamlined, easy operation. We got to the parking lot early for our 7am flight out of Tijuana, walked to the check in terminal & that's where we encountered our one and only 'hiccup.' Because we had 3 children with us, the Viva desk check-in said we needed to speak to a representative but we were told the only one on duty at that time was in the restroom. Luckily the stand alone kiosk on the other side of the area worked out fine. All of this was more of a Viva issue than a CBX one. We breezed through the bridge over the boarder & customs took no time at all. It was one of the quickest customs experiences I've ever had. We got dumped out right at the bag check area & were on for our trip. Coming home was just as easy. We got our bags and followed the well marked signs to CBX to walk over the boarder & do customs. Customs took a tad bit longer than going to Mexico, but that's more of a US thing than CBX. We still got through in was less time than expected, even when arriving on a Friday afternoon before a holiday weekend when I would normally expect huge crowds of people trying to get in to the country. In all, we saved hundreds of dollars even after paying for CBX & parking on location. We will always be using them from here on out for any family trips to Mexico.

The driver, Manny, was on time, he was dressed professionally, he was very pleasant, he always used…read morehis turn signals when he was changing lanes, and kept to the schedule. I recommend this business.

I have used them several times from Oceanside and they are always on time and always helpful. What…read moremore could you ask

This station is unmanned, has no rest stop/restroom bldg as far as I can tell and the train back to…read moreLA (Pacific Surfliner) keeps the doors open for like 1 min vs sitting on the track for a few minutes like at LA or SD Santa De Depot. Track 4 is Northbound, Track 3 is Southbound. There is an underground stairwell to go between tracks. There is not enough signage here for my liking. First time at this stop.

Love to travel using Amtrak, the staff is friendly and helpful. The train is clean (especially the…read morerestroom) the complimentary snacks and beverages aren't bad. Business class is the only ticket I usually purchase. The ride is smooth and convenient for various destinations. 10/10

My only negative is the ability to talk to a human is almost impossible. AI system is just don't…read morelike. If you book online you must call to verify your reservation. They have multiple systems on their end and your trip could be missed. I would definitely use this company they are affordable and outstanding. Our bus showed up extra early which was great and was awaiting the return right on time. The driver was awesome and accommodating. Fantastic experience

I was part of a group of over 20 guests who originally booked a 49-passenger bus, paying extra for…read morethe luxury, safety, and convenience that your company promised. Unfortunately, our experience, especially on the return trip, was far from what we expected. Our trip started with a pickup at one of San Diego's airport parking lots, accommodating 26 guests. The driver communicated clearly about everything we needed to know when crossing from San Diego into Mexico. He was excellent--unfortunately, I didn't catch his name. However, the return journey from Mexico was a completely different story. We were dropped off a full city block away from the border, and the driver informed us that we had to take all our belongings with us. Keep in mind, this included 10-15 adults, 10 children, car seats, bundles of water, snacks, luggage, and everything else needed for an entire family vacation. We paid for safety and convenience, but that was not what we received. The driver's shift had ended, so he dropped us off and left. If the company knew this in advance, you should have had a backup bus ready at the drop-off point, arranged for a driver switch, or provided a driver with a full shift to complete the job. We had to abandon our paid-for water and somehow managed to haul the kids and luggage to the border, where we waited 3.5 hours in line to get through customs. On the bus, we had access to snacks and a restroom, but waiting in line with little to no food, hungry and tired children, and the need to pay for restrooms was an unacceptable situation, especially given the premium we paid for your service. After finally getting through customs, we had to walk another 2.5 city blocks to reach the waiting bus. Our final stop was only 20-30 minutes away, but the inconvenience and lack of communication from Five Star Tours made the entire experience incredibly frustrating. I cannot recommend your company for any tours or travel, and based on what I've seen on Google reviews, many other customers feel the same way. To Five Star Tours: You need to do better. Instead of ignoring customer feedback, start reading, listening, and learning from these mistakes. Show future customers that you've improved and are committed to delivering the service you promise.