Not Happy! I was trying to get an…read more Exemption or endorsement added to my contractors liability policy to get a permit to do work in the city did you work in the main highways and the sidewalks which you need to be a NYCDOT approved, vendor and insurance THE OWNER OF THE COMPANY TOLD ME IT CAN'T BE DONE HE TRIED. HE KNOWS THE RULES AND IT'S NOT HAPPENING HIS EXACT WORDS. IF YOU DON'T LIKE IT YOU CAN TAKE YOUR ELSEWHERE . THIS WAS IN JULY. Well, guess what, the new year when my liability policy was up I tried to at that point switch brokers. I didn't know you needed to do this three months earlier so he actually renewed my policy didn't review pricing or if I needed additional insurance I was over insured and he took it upon himself just to renew the policy Without asking me a question but I also had a excess liability umbrella. He didn't do anything with dad and that canceled never had an owner treat me like this and the kicker is when I went to move my insurance elsewhere. He said well you go try and do that cause I have a good relationship with the company and it ain't happening. it's excuse me Well it hasn't happened yet. I wonder why but really maybe I do know why so he told me what do you mean I really she was a customer yeah and keep the premium for the broker.!!!!!! I will say most of the employees with friendly and easy to work with stay away from the owner at all cost Peter B .

Alex helped me find savings in my current homeowners and car policy that my old agency wasn't able…read moreto do. Colstan made my insurance process easy and fast, and Alex was amazing and knowledgeable. I felt like they really looked out for my needs and didn't try to sell me on anything I didn't want or need which I liked. I will definitely be using them again in the future for any insurance needs.

Nicole and Alba are great! I am a long time customer, and they are always there to help with all my…read moreinsurance needs. I highly recommend them!

Mark and his staff are very helpful. I've been insured for…read more Over 10 years. Mark has been kind & the office always take time to answer my questions. Mark is always available. Would definitely recommend!

Two words, Thank God. Thank God for the wonderful team at this organization led by a dynamic duo…read moreof Father and Son who I am proud to call my family from another family. Today I received the most wonderful update I could receive as I filed taxes. The feat could not have been accomplished without Pepe (Jr.), sparked by a note Louie provided Don Felipe. I truly value their counsel and professionalism. F. H.

Been coming to this family friendly environment for years. Great staff and support. Handle your…read moretaxes with care.

As a very satisfied client for 45 years, Ed is a true Professional who follow up on every detail…read morediligently and expeditiously. He is great man with a heart of gold and treats you like family. I've recommended Ed to my family members and friends and they are all lifetime clients. If i could describe Ed in two words, it would be "The Best" Tony Miranne

I've been working with LoTurco & Company for my tax returns for close to 20 years. Ed Loturco and…read morehis team have ALWAYS been highly professional and knowledgeable. They answer any questions that I have and always get back to me when I call in with inquires. I would recommend LoTurco and Company to anyone and in fact have referred a number of my family and friends.

I have been with Amy Karol's Agency for years They go over…read moreand beyond to find the best coverage that meets your needs Top notch customer service, great knowledgable staff Highly recommend to anyone seeking a trustworthy agency! Denise Buscher

I am extremely disappointed with how my policy was handled. I made my payment on time, yet my…read morepolicy was canceled for "non-payment." I provided my bank statement showing proof that the payment was made and even requested a three-way call with my bank to verify the transaction. Instead of properly resolving the issue, I received a reinstatement letter requiring six months of premium upfront. This feels unfair and punitive, especially considering that I fulfilled my payment responsibility. This situation caused unnecessary stress and disruption. I expected better communication, proper payment verification procedures, and fair treatment as a customer. I hope this company reviews how situations like this are handled so other customers do not experience the same issue. At this point, I am exploring my options moving forward. This experience has been stressful and disappointing. I expected better customer service and proper investigation before canceling a paid policy.

Keltron Tax Services in Astoria, Queens, provided us with an exceptional experience during the 2024…read moretax season. As a business owner, I appreciated Keltron's focus on efficiency and transparency. They provided nuanced guidance, helping me streamline processes and avoid unnecessary expenses. Their transparent approach to pricing ensured that I only paid for essential services, reflecting their dedication to client satisfaction. Despite the busy tax season, Keltron Tax Services remained organized and committed to meeting deadlines. Their clear communication about timelines and commitments instilled confidence in their ability to deliver prompt and reliable service. In summary, my experience with Keltron Tax Services was exceptional. Their professionalism, expertise, and personalized approach made the tax preparation process smooth and stress-free. I highly recommend their services to anyone seeking reliable tax assistance. Of course there's the random one star reviews here, but no one company is perfect so take it with a grain of salt.

I had a horrible experience with Keltron and George, never kept me updated or intended to work with…read moreme and my wife to file taxes in our favor. Never clearly explained anything other then that is how it is and NOTHING can be done, on simple tax filing for me and my wife. Also NEVER did George or any of his rude and DISMISIVE staff members, advise me that the government will ROCK my account through my routing number for 3 plus thousand dollars, while I have asked his incompetent team to assist me on making monthly payments instead. I have delt with his brother in law for 25 years and never had these consistent issues that I had with George and his super rude and condescending staff. Especially a lady by the name Tony, who was so rude and offensive to me over the phone, that if she worked for me or spoke to my custumer in that regard would be jobless the same day. I do not TRUST George, and overall Keltron team and DO NOT recomend them to my worst enemy. Super SHADY and NON TRANPARENT, never supportive and always CONDESCENDING!

Good location with friendly associates that are there to help answer any DMV questions you have…read morewhen the good ole Internet isn't being helpful. Popped into this location to query about a NYS registration that wasn't successfully processing after many attempts to self serve as usual in years past. Recently made an address change and even though DMV issued the new license with it, and I tried to input the new and old zip code details in it wasn't successfully submitting. While physically at this location which is a basic, no frills counter service that can guide you with DMV needs at an administrative service cost, I attempted to try to self serve one more time, and it worked. Hooray!!! The NYS DMV charge processed through. So glad I tried one more time as it saved me from physically having to fill out the paperwork to be processed at a fee. That said I feel this is a good location that is open on weekends, when DMV typically isn't, that is willing to help you get the needed done.

After endless frustrations with the DMV, who apparently no longer accept walk-ins, I decided to try…read more'DMV services' for a title and plates. First off, given the amount of people who had obviously not checked the DMV website to see what paperwork was required, the staff were prompt and effective. There were 3 bi-lingual staff members who kept things moving, in spite of having to circle back to correct wrong applications. There were about 6 people ahead of me and I was in and out with everything done in about an hour and a half. How does that compare to the dreadful DMV? One thing to note, their sign-in procedure is a little outdated and involves writing your name on a scrap of paper. When your name is called a line is put through your name in pen. I saw at least two examples of fraudulent entries from people waiting while I was there.... They were up to page 3 on the sign in list but someone came in and wrote their name down at the bottom of page 1 (under the last line) thus jumping ahead of the second and third page of names. Willful or not I cannot say, but the system generally goes unchecked. I also saw a mother send her son ahead of the line to sign in on her behalf. She was behind me on line but was taken about 3 names before me. Way to raise your kid!!! A simple matter of taking a number (like the DMV) and waiting your turn would make for a less stressful time. Bottom line / tl;dr A good way to get fast (and perfectly legit) DMV services. You will pay more as this is a private company, but you get what you pay for. A better sign in system would help given the free-for-all attitude of the local demographic. Would recommend

As business owner, there is nothing better than having poeples whom helping you to simplify your…read morelife and one of them is a insurance agent that goes beyond just selling you policie (s)..but stay active and helpful through all policy period if necessary. For last last 6 years, I never have to worry about insurances, from my commercial auto , to liability, to worker compensation. .. Is small family business that run extremely well , and you are treated as person and not as policy number... Thank you again .