You may not know this or not even care but you lost a customer due to poor service. I recently…read morebooked another cruise through VACATION AT Sea. Unfortunately I had to cancel because my wife was having surgery two days prior to boarding. Everything was paid for Airfare , Cruise , Drink Package , Excursions , Insurance and Fine dining were all purchased. Your rep told me to handle the airfare and she would handle everything else. The Airfare was credited and I was issues a voucher for future flights. Aon which handles the insurance for Carnival was a nightmare. I sent doctor forms. They sent me forms to have doctor fill out and when all said an done the said they would issue me 100% for the Cruise fee minus the insurance. This is not a problem. Now all the extra stuff was Carnivals job to refund me and Lisa said she would handle this......and she didn't she just took their word! Carnival gave me a few refunds but not everything. I emailed Lisa a copy of my bank statements. This show's what was taken out and what was credited. Now Minus the cost of the insurance ( how can AON deduct insurance and Carnival as well blows my mind) and I am still out of pocket almost 600.00. I explained this to Lisa and she said " Carnival said they refunded you everything ". I know what they said but the proof is in the numbers , I needed a rep to fight for me and not settle for just what CARNIVALS says. My wife and I cruise twice a year so we are not a huge account but we are loyal and would not think of going to a different agency ..until after this nightmare. So disappointed, because I told Lisa the same thing I will never book again , not surprised, don't think she even cared, because AGAIN she didn't even fight to keep us.

entire booking process was smooth, and they even followed up to ensure everything was going well…read moreduring my trip. Highly recommended for stress-free travel planning!

Right now I'm trying to reach somebody to make an appointment. I'm trying to redeem a Groupon…read more The website isn't working number keeps sending me to voice-mail can someone please reach out to me. acqueelah@gmail.com.

Brandon was at the airport waiting for us when we arrived. Since we didn't have luggage he brought…read moreus make your own mimosas. Great tips and conversation.

Very quick and efficient service! I brought my mom here so she could get TSA Precheck. She was in…read moreand out before her appointment time. Note that they do not currently take walk ins, appointments only! A couple of people got turned around while we were there. IdentoGO is located in a shopping complex, so plenty of parking was available.

Want a pro-tip if you have to fly somewhere? Get TSA Pre-Check. It's worth the $85…read more What does that have to do with this place located in a strip mall in Kenna Brah? This is where you get your prints and photo sent to the government. For pre check you do most of the work online. Once that's done, review the lists of documents you need, and make an appointment to come here. I was lucky and in and out in about 15 minutes. I had my pre check approved by the next day. They said it would take weeks, so your results may vary. I'm guessing the government already has me on a list somewhere so it was easy for me. The staff were friendlier than an OMV, but that's the type of setup to expect here. Parking is plentiful and it's easy to find.

Amazed by the amount of great reviews, I decided to call Michael for our car service to and from…read moreour hotel and airport. I emailed him two months in advance and he was so communicative with me, gave me a fair and great pricing. Furthermore, I love supporting privately owned and small companies, because I value their dedication and amazing service. A week before our arrival to New Orleans, he followed up with me, confirming arrival times and flight number. As we arrived, he was already waiting at the baggage claim and along with hand-held sign with our name on it. We loved that without having to repeatedly call and worry where he is parked or where he is waiting. His luxury SUV is pristine and a beauty--a black Lincoln Navigator. There was so much comfort and leg room and his car was air conditioned already along with our seats. He also handed us two cold bottles of water, which we greatly appreciated after coming from a long flight. He drove us to our hotel and the ride was so smooth and we felt so safe that I fell asleep! Haha! Michael is wonderful in his demeanor, his personality and his service. On our last day of our vacation, he was already at our hotel exactly at 3:15 pm with the SUV ready and set to go to the airport. We will always remember Michael for our transportation needs and hope to come back to New Orleans. Very nice, courteous, and professional man.

We used Mike's Livery Service for round trip transportation from the New Orleans Louis Armstrong…read moreAirport (MSY) to the French Quarter and back. First class all the way. Met us at Baggage Claim as we came down the escalator, helped us with our bags and delivered us to the hotel in style. The return trip was equally as smooth. They were 10 minutes early and handled our bags for us. We arrived at the airport early in the morning before the traffic was building up. I have over the years used many services when traveling. This was the best. This is not idle flattery. To be the best in my book you have to be better in all aspects than the competition. Nicer/Nicest vehicles (large SUVs), clean and comfortable. Reservations were incredibly easy, confirmed by email, and I received text messaging the day before the first pickup. Give Mike a call.

Professional and excellent service. We rented the stretch Lincoln "Tuxedo" limo for our kids prom…read more Josh assisted me with getting the reservation and itinerary all set up. He was professional and very helpful during this process. I forget our drivers name, but she was also very professional and made us feel really comfortable. Overall GNO Limo was a great choice for our kids event and they are highly recommended.

As Director of Bookings and Touring for a professional modern dance company, based in Denver, we do…read morea lot of touring and moving 12 - 15 people around the country can be very challenging at times, especially when dealing with ground transportation services! It's not just transporting people, it's also props bags, costume bags, and personal bags! Mr. Gerald Herbert and his drivers were ALL wonderful to work with - they were patient, courteous and helpful, always smiling, and did so much to make our tour to Lafayette and New Orleans run smoothly. CPRDE can't thank them enough, and next time we tour to the NOLA area, you can bet we'll be reaching out to them! Can't recommend them highly enough!

If anyone is looking for transportation, THIS is your company!!! I highly recommend them. They are…read morevery professional, reasonable pricing, and on point. The driver for my daughters prom Mr.Ben, is AWESOME!!! The kids and all of us parents absolutely adore him. The owner Mr Hebert, it was truly a pleasure speaking and doing business with you. I look forward to doing more business with you in the near future. Thank you & Mr Ben for you wonderful service.

I have booked with Tonya at least 3 times and each time it's been such a blessing. Tonya is so much…read morefun to ride with, always on time, her shuttle van is super clean, ice cold ac flowing and it's just always a great time. I would recommend her services to any and everyone. If you're looking for a safe and clean ride when visiting New Orleans, she by far is the BEST!! Thank you Tonya!

We hired Tonya's Transportation to drive our family from Amite La to Kentwood La for a wedding. The…read morevan accommodated 13 of us and Tonya showed up on time, helped us board the van and exit. The van was clean and very nice. She drove us back to our accommodations after the wedding and we are extremely happy with the service. The communication upon booking, until the event and the day of the event was excellent. Highly recommend!

Skip is incredible to work with and truly helped us out when we needed him most. We took a cruise…read moreand needed transport from our hotel to the ship and Skip took us on back roads and around traffic getting us there in half the time it should have taken. He also knew the head luggage handler for the cruise company who ensured our bags got right onto the correct ship. He was friendly, efficient and professional. Our ship got back into town during the Super Bowl and the city was snarled with traffic and closed roads. He was able to find us a driver that got us picked up and to the airport quick and easy. 10/10 experience We can't wait to come back and book Skip for a tour to get even more out of the experience!! Thanks, Skip

An absolute AMAZING experience with Skip! We called him for a ride from our airboat tour, and we…read morewill never use anyone else! Loved him so much we had him take us to the airport at the end of our trip! Clean vehicle, lights and music, beverages offered, wonderful conversation, amazing recommendations, KNOWLEDGEABLE!!!! He took us to City Park, Cafe Du Monde, and Lake Pontchatrain, which we didn't even think about doing, and he took some wonderful pictures of my friends and I. Amazing business, amazing guy. We consider Skip a friend now!