Cancel

    Open app

    Search

    Travel with Suki

    5.0 (1 review)
    Open Open 24 hours

    Contact Agent

    You can now contact this agent directly from Yelp

    Travel with Suki Photos

    You might also consider

    Recommended Reviews - Travel with Suki

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    7 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Travel with Suki

    Verify this business for free

    People searched for Travel Agents 124 times last month within 15 miles of this business.

    Verify this business

    SpringHill Suites by Marriott Des Moines West - SpringHill Suites By Marriott in West Des Moines

    SpringHill Suites by Marriott Des Moines West

    3.5(25 reviews)
    7.0 km
    $$

    Stayed at this hotel for a weekend while in town for a basketball tournament…read more Checking in was super easy. The reception area was bright and inviting. But once you leave that area and go down the hallway to the rooms, it's a different feel. The hallways are dark. Our room was fine. We got a two queen bed room which also had a pull out coach. It was spacious for us. The room itself needed lots of updates. The wallpaper was starting to peel, the bedroom half of the room was very dark, random light switch that didn't turn anything on or off. Plus sides - person at reception was very friendly both evenings. And location is great! Would I stay there again? It depends. If there was another hotel in the same area around the same price, I'd probably try the other hotel. If this was a lot less expensive, then I'd be okay staying here again.

    From the beginning of my stay, the experience was disappointing. I stayed at this hotel for several…read moredays, and at no point was my room cleaned or my trash emptied. For the price paid, basic housekeeping services should be a standard expectation, not something guests have to request or go without. What made the experience even more frustrating was the complete lack of housekeeping throughout my stay and the poor customer service at the end. My room remained untouched for days, trash accumulated, and there was no indication that anyone planned to service it. When my flight was delayed, I asked whether the hotel could accommodate me for a little longer. Despite having failed to provide even the most basic housekeeping services during my stay, there was no flexibility and no effort to assist. I understand that hotels have policies, but hospitality is about taking care of guests. The combination of neglecting housekeeping entirely and then refusing to work with a guest facing unexpected travel issues left an extremely poor impression. I left feeling like my business was appreciated only until checkout time. Overall, I cannot recommend this hotel based on my experience. Better housekeeping standards and more attentive customer service would go a long way toward improving the guest experience.

    Photos
    SpringHill Suites by Marriott Des Moines West
    SpringHill Suites by Marriott Des Moines West
    SpringHill Suites by Marriott Des Moines West

    See all

    Travel with Suki - travelagents - Updated September 2026

    Loading...
    Loading...
    Loading...