AVOID THIS COMPANY THEY LIED TO ME THEN ALMOST IMPOSSIBLE…read moreTO CANCEL IT i booked over the phone. The representative told me all packages for drinks etc were a lot more money THIS WAS A COMPLETE LIE I looked up the cruise on the cruise line and the packages were all included.

Was about to book a cruise but my assigned TA was on their day off (not hating...I get it!). Once…read morethey were back at work, the quote wasn't available any longer. This is what really frustrates me with Vacations to Go. You have to be able to book immediately and call them. If it's their day off, you cannot book with them since they don't allow you to book via their website.

Thank you Excelsior for making my vacation to the Caribbean a wonderful experience! Dealing with…read moreExcelsior was a stress free and enjoyable experience for me. I received personable service and found the cost to be very reasonable! I certainly recommend them (Excelsior) to anyone looking to make their travel experience stress and hassle free!

Never ever will I book with this travel agency again!!! If you are thinking of hiring them please…read morebe careful and ask questions because they DO NOT volunteer the proper information to their clients. I went last spring (2016) and explained to travel agent that I had NEVER gone on a trip out of the country and I was needing help with purchasing a vacation package for my immediate family including my mother- it was actually her birthday gift. The agent-Avelina, sold us 5 tickets and I paid cash, she never informed us that there is TWO types of passports-- a CARD and a BOOK. She made copies of what we had and gave me the print out of the tickets and said "Perfecto todo esta listo" "Perfect everything is ready" 10 months later, we get to airport and they did not let my mother board because she has the wrong passport!!!! I called the agency and their solution was, leave your mother at the airport and go without her!!! my mom is 67 years old, not fluent in English AND with no car or way to get back to her house which is an hour away from the airport. Till this day they have done nothing to get me tickets. on the contrary they want me to pay an ADDITIONAL $3,000.00 dollars for new tickets. I originally paid almost $5000.00 for the tickets, I paid hotel in Paris, hotel in Madrid and rented a car. I also paid parking for 10 days at the airport to leave my car there. Who is going to reimburse me for all the loss???? Not Excelsior, they don't even want to pay for new tickets.....when I called them to inform them of the nightmare I was going thru at the airport she began making me feel like it was my fault that my mother didn't have the proper passport. I explained to her that was the whole purpose of hiring them, so they could tell me what I needed!!! Avelina has insulted me and made me feel completely dumb. No one should ever, ever have to go through such a horrible experience. I was looking forward to this trip, it was suppose to be a once in a lifetime experience and instead it has caused so much headaches and tears.

I had a great conversation with Kathy, and we made plans to look at several exciting trip options…read more This is much more positive and hopeful! I will keep you posted on the outcome.

This is a great travel agency! They really pay attention to the details and answer all my…read morequestions. We just got back from a "family" (8) vacation in Hawaii. Everything went perfectly. Loved the condo he selected for us. Also, 2 years ago, Doug planned our trip to Scotland. Every airplane connection, every hotel, the train from London, everything went perfectly. It makes a trip really enjoyable when all the reservations go smoothly. I highly recommend this travel agency and will be using them again.

We had such an amazing Disneyland trip. Everything was planned so well from start to finish, which…read moremade the whole experience easy and stress-free for me. The kids had the best time and literally couldn't stop talking about everything they did and experienced. She has been our go-to travel agent for our family vacation every year. Highly recommend her if you want someone who makes sure everything is taken care of!

Jacqy was amazing! She listened to what we wanted and our budget and gave us endless options! She…read moremade sure we had everything we needed and have us so many excursions options. She also found the best price for us. I will definitely be booking her again! She was amazing to work with!

Have always provided prompt and reliable service. Being…read moreable to rely on their acumen takes away any anxiety as we plan our trips. Also their knowledge of our chases destinations allow us to rely on their recommendations

From the owner: We book luxury travel around the world. Most of the places you want to visit, we've been there.read more

Our family just returned from a dream vacation to Italy, thanks to Tommaso and his Trips2Italy…read moreteam. In addition to our having the most magnificent weather in early October, we stayed at the most beautiful, convenient, and luxurious hotels in four different cities. The people we met along the way, the tour guides, and everyone we encountered could not have been nicer and more . The special touches made this vacation one we will never ever forget. Tommaso offered so many excellent suggestions and considered our personal preferences when designing this " adventure". There were highlights in every city, from the food tour in Rome, to the pasta making + dinner in Florence, to the glass blowing factory in Murano, to the Ferrari Museum and F1 simulator, and on and on. And of course the tours and the excellent guides were A+++. My family cannot say enough about the magical experience we had, so much of which was thanks to the impeccable planning and detail provided by Trips2Italy. I cannot say enough about this experience and would recommend Tommaso and his team without reservation for making your trip to Italy one of a lifetime! Sandy

The entire team at Trips2Italy worked together to make our vacation an amazing experience. Tomasso,…read moreNatalie and Maria were an absolute delight to work with. Natalie guided us through the creation of our perfect itinerary (4 nights each in Rome and Venice), which was executed flawlessly. Maria followed up with us as our vacation approached, ensuring we had everything in place. Tomasso tied everything together by answering all our questions during our final meeting prior to departure. Best of all, each of the vendors they partnered with fulfilled their commitments and ensured we had the best experience possible. This experience far exceeded our expectations and we will not hesitate to use Trips2Italy in the future. In fact, as I write this review, my wife and I are already mapping out our next Italian adventure. Our only regret is that we did not allow for more time in Rome, but our next trip will compensate as we are wanting to do 4 more nights in Rome and 5 nights on the Amalfi Coast. Time to start planning! Thank you to the enitre Trips2Italy team for an unforgettable experience.

I'm a diehard do-it-yourselfer, but sometimes, you just want someone else to do the job. That's…read morewhen you turn to Woodlake Travel. Now located in the Galleria area next to Hermes and close to RDG, there is free parking out front, and topnotch service. All the ladies working there are experienced and are well-traveled. Ms. Bettie Lee, the president, is very personable, extremely well-traveled, and so helpful. I only needed help with European train tickets, but I felt as catered to as someone buying a trip-of-a-lifetime. Their fees are well worth the money.

I came here looking for help to book my honeymoon. When Bettie Lee asked for my destinations of…read morechoice, she repeatedly told me Japan is VERY expensive. Probably the most expensive place in all of Asia. I told her maybe Singapore is more expensive? She would not stop repeating how expensive Japan was, insinuating I could not afford it. I was in there for 10 minutes and she so was discouraging and rude I just left.

I have used Gary to book two trips so far and couldn't be happier! He helped us book a cruise with…read moreour kids and made the whole process super easy. He also helped us plan and book our trip to Paris and Amsterdam and it was so great to not have to stress about anything. He coordinated our trip, hotels, trains and excursions. When we had last minute issues with vendor he took care of it. We told him what we wanted to do and he booked it and all his recommendations were great. All of the vendors used were fantastic and we had an amazing time!! If you have never used a travel agent, trust me it is so much easier to use one. I highly trust and recommend Gary who is professional, responsive and super nice!

We were just tickled with the service that we received from Gary at Vanguard. Our cruise was a last…read moreminute decision for us, yet everything was taken care of. In fact, just about the time I thought of a question, there would be an email in my box addressing that exact issue. To say that Gary was "on top of things" would be a dramatic understatement. Quite the contrary, the service was red carpet from beginning to end.