My husband Chris and I recently used this limousine service for our wedding night…read more We booked a limousine to take us from our venue, the Windmill House in Chino Valley, to our Airbnb in Prescott. While we understood that a $300 rate for a 30-minute, one-way trip was a premium price, it was our wedding night and my very first time riding in a limousine, so we were looking forward to a special, celebratory send-off. Our driver, Debbie, arrived on time and was very kind. However, the reason for this reviw is how our evening concluded. Upon arrival, Debbie refused to drive up the gravel driveway to our Airbnb, claiming she would not be able to back the vehicle down. I explained that it was a circular driveway on over an acre of land, meaning there was plenty of space to loop around without ever needing to reverse. Unfortunately, she remained uncomfortable with the drive and dropped us off at the bottom of the hill. As a result, my husband and I had to walk up a long gravel driveway in the rain at midnight--him in his suit, and me in my wedding dress--while carrying all of our luggage. While we deeply appreciated that Debbie held a flashlight and walked up the hill with us, this was far from the special experience I had envisioned for the end of our wedding night. Additionally, we noticed that our ride did not include water, drinks, or any complimentary champagne, which had been highlighted as standard "wedding specials" in other client reviews. For a premium service, it did not feel like we were valued on the biggest day of our lives. Frankly, we have received more hospitable and celebratory experiences from standard rideshare drivers at a fraction of the cost. If we had known the vehicle size would prevent us from being dropped off at our front door, we would have booked a different option or expected a phone call from their office beforehand to coordinate.

Our 1 year wedding anniversary just past, and it reminded us we never left reviews of our vendors…read more In Sept 2022, we hired Tim Kennedy. Let me just say... our experience with Prescott Valley Limo and Tim was absolutely phenomenal. We had planned to have him start doing round robin trips from the Hilton downtown Prescott to the Heritage Park Zoo, taking 3 trips of bridal party/family before the wedding. We provided him with an exact departure schedule for each trip in order to remain on schedule. Tim not only showed up over an hour early; but each trip made sure the group left on-time... which is a feat in itself, wrangling people who notoriously run late. On the final run, Tim transported me and my then wife-to-be, and was super up-beat, courteous, and professional. We asked Tim to throughout the wedding, be on standby to take any guests back who may want to leave early before the wedding buses picked up at the end. Tim made several trips, and we heard from those users he was a blast, funny and professional. Finally, when it was our turn to return from our long night, he was so sweet and helpful with packing up all of our wedding gifts in the trunk, and helping unload into the lobby of the hotel. Hands down -- he was a major part in making our wedding memorable, successful and on-time. My wife and I simply cannot speak more highly of his services. Hands down, don't stop -- pass go -- hire him. You won't be disappointed. Phenomenal experience.

Our group of 55 went on a great tour arranged by this company. Busy itinerary, everything went…read moresmoothly. Very reasonable price. Our accommodations at each location were clean and comfortable.The meals that were included were sumptuous. Brand new beautiful bus, excellent driver. Don was friendly, fun, knowledgable. Hope our park will use this company everytime.

I just returned from a wonderful bus tour (brand spanking new bus) arranged by CC. The tour went…read moreoff for 55 of us without a hitch. Our driver, Don, was very knowledgeable, flexible, friendly and a safe, professional driver. This was my first trip, but it won't be my last!

Owner is a warm, accommodating host on the drive back and forth to Sky Harbor. His more…read morepersonalized, one on one shuttle service is well-priced and a great option, compared to other area shuttles. Negatives would be the condition of the vans (dirty, cracked windshield) and the owner's driving...which often includes swerving a bit into adjacent lanes of traffic! Overall, positive experience, door to door...and saved HOURS over other area shuttle, with immediate pickup at Sky Harbor and no wait, (as with his competitors).

Larry goes above and beyond for servicing his clients! He is personal, caring and warm! When he was…read morescheduled for pick up to take to the airport and location changed in an emergency, he took the extra steps needed to get us to the airport in time and was a calming, reassuring influence. Highly recommend this business!

lied about not being able to find a patient who needed a ride home. After the second call I told…read morethe guy who answered I would report it to the State and he said "Thank you". So he underestimated the amount of time I have to do this and how easy it is to report to the State who oversees their licensing. So if you also run into this issue go to the ADOT webpage under " Taxi, Livery and Limousines" and file a complain. These companies are not allowed to abandon faires. So to the guy who instead of resolving the issue gave me a "Thank you." I would like to say shame on you for lying to and abandoning an elderly gentleman.

Monica and Pam are great! Needed a cab service that was dependable and ran 24/7 for business in…read morePrescott and catching an early flight, driving to several client locations. Etc... You can always depend on these ladies who showed up quickly, made me feel comfortable and were always on time. I'm a business traveler and if you need dependability in a taxi service, be sure to call Monica and Pam at Tri city Cabs! They're the best!

I had a bad experience with Fran Albright's cab service. I was waiting for her driver to pick me up…read moreat The Public Taproom on the 4th of July and the driver never actually showed up. Last night, I tried to request a ride home from Wal~Mart and she denied me & falsely accused me no-showing and attempted to charge me a $30 fee for the no-show. Her & her company is unreliable, and has dangerous driving habits like excessive speeding.

I'm a bit disappointed with this service. They ask you to text but then do not reply yes or no. I…read moreget zero communications. If your not available during business hours, a simple, Sorry im not available, goes a long way. The customer service isn't worth calling them.

We went to a RUSH concert last month at US Airways Center for our anniversary. At the last minute…read morewe decided to price a car and driver to get us to the show. Rhonda was excellent at arranging a driver and nice car for the two of us with a short notice. The price was moderate and fair enough for having a reliable, smooth, clean and private car with a driver who would get us safely home after drinking a bit at the show. We got lucky to get a smaller sedan for the lower price than a LIMO and we got a very cool man named "Jack" who safely got us to our concert destination in Phoenix from remote Wilhoit. Our pickup and drop off location puts us on the remote two lane highways via Wickenburg for the drive to Phoenix. We spent three hours with Jack and we had the smaller sedan with no privacy. We had the larger sedan that stretched with privacy and shut off from the driver the last time we took a ride with Executive Transportation and the ride was pretty quiet and seemed longer. Both drivers were professional both cars were nice and we enjoyed our rides the two times we've used this company. Must say that we will order a smaller sedan and ask for "Jack" when we take our next ride into PHX for a event or show! We had great convo, the ride seemed to go by fast heading to the concert and the ride back to our place felt comfortable resting/sleeping most the way. We really felt at ease on the long stretch through the desert with Jack who also spoiled us with several stops along the way for the restroom and to grab some munchies and drinks. There have been some road changes and new areas of highways including ROUNDABOUTS built so Jack was even more valuable to us as a couple of Cali Kids trekking off to a out of state concert. We even were in territory that a GPS wont even show yet! Right when Jack had met us he handed each of us a card with his cellular number. While in the show Jack phoned to say WHERE he would be to pick us up and he had it all planned pretty well considering we were in a crowd in the HEAT OF THE DESERT! This driver NEVER MADE A WRONG TURN or if he did - we sure didn't know!! ALSO, a special note, the next day our phone rang and it was Rhonda saying we had to pay more. There was a small discrepancy about charging $55 additional for an extra 1/2 hour of overage and a parking fee! After we explained our situation to Rhonda and reviewing what we had agreed to the prior day before we arranged for the vehicle, she did listen! Our bill did NOT change and should not have changed from our original quote and we do appreciate that management took our reasons to not be charged additional into consideration. The ride was priced properly and fair and we had even gone above/beyond the gratuity that was PRE CHARGED giving our driver a decent cash tip. There was no legitimate reason to pop the parking and another 1/2 hour onto our bill once we reviewed the TIMELINE and LOCATIONS and the drivers personal CHOICE to park and have us walk far and several floors which was FINE by us! The 1/2 hour didn't exist and the $20.00 for parking was NEVER mentioned and was NOT part of the original quote/agreement. Communication is vital now and we do speak up when we believe we are being charged inappropriately or getting wrong product or service and not all know how to respond to a customer who tries to reasonably communicate. We had a GREAT time and the ride added to our good memories. Thank you to Executive Transportation for keeping it all sweet! You did the right thing to continue to please a good paying customer and did NOT break your agreement after we all reviewed the situation. We will continue using and referring your company to those we know.

I booked Yellow Cab Taxi for my granddaughter for a ride in Prescott. The driver arrived on time,…read moreand was very pleasant. Ken was very helpful suggesting pick up times for the local GROOME Transportation. He also helped with my payment online. Will definitely use again. My granddaughter said the driver was very personable and was a good driver.

response time! seems like when they got what you need they Etothemodoenevil e to the mofoen vil!read more

Great service thanks Jim , we appreciate you and your service and we'll continue to use your…read moreservice .

Jim at J&M Taxi is great. He really cares that you get to where you need to go. And with no uber…read moreintown he could charge whatever he wants and treat people however he wants. But instead he treats everyone like a VIP and charges very reasonable rates. Thank you Jim!