I'm totally giving this business all five stars! Shannon was so accommodating and such a pleasure…read moreto work with. The rates are reasonable too. She treated us right after bringing it back completely cleaned, dumped and fluids topped off. I will always recommend this company and use them in the future.

Avoid these people. I rented an RV from them last year, and paid a deposit. Due to a family…read moreemergency, had to cancel. They said they wouldn't refund my deposit, which I was ok with, because they promised me they would honor it in the future towards another rental. Every time I call them now though, they don't answer the phone, and although I have left lots of messages, they will not return my call. Clearly, they wish to avoid contact with me, since they owe me money.

Nicest people, Scenic Van Rentals group of people who care about the use of the vehicles to that…read morethey keep in excellent condition.

Absolutely fabulous!! I had my custom van built by Scenic Vans and could not be more pleased with…read morethe final product! I researched builders across the US for over a year before deciding to use Scenic. Even though I was halfway across the country, the design and build process was seamless and quick! Emily, Kevin, Ilan, and their whole team is amazing! Highly recommend checking them out!

I have been trying to reach the owners for over a month now. The RV that was rented to us was in…read moreno condition to be rented. The owner did disclose that the brakes were not working, hence the reason she and her husband had to drive the RV on base. However, she did not disclose the mold. The vehicle was not delivered until 8:00 pm because the propane sensor needed to be repaired. She was unable to provide linens or any pots and pans, because of the late reservation Part of the RV fell off at delivery, with nails in it. In the upstairs loft, there were metal rods that were left behind. Only some of the lights worked. We were also told not to use the shower. What would be a fair price for this rental? What an awful experience.

dswallis@aol.com His onsite calendar indicated his motor…read morehome was free. I called and he said it was available, so I reserved it. I received a verbal reservation for Thanksgiving 3 months ahead, with a followup email; I sent the necessary paperwork, which he acknowledged receiving, and I authorized a Certified Check for the full down payment to be sent directly from my bank. At the same time, I sent him an email notification of this and an estimated date for the check to arrive at his location. On the day of the "estimated arrival date", without notification, he abruptly cancelled my reservation, on a technicality that the "funds had not arrived". I immediately called and told him I could wire the funds immediately if the certified check was late. His response: "I have to follow my procedures and I never pressure my clients; another reservation arrived with the check". He adamently refused to honor my reservation. I'm sure he just forgot to reserve his own motorhome for himself for that time and used this as his excuse. The problem was that I had made other plans and reservations based on our mutual agreement. The next day he emailed and said the check had arrived and he would return it, which he did. People need to know there are consequences to their actions, and not honoring an agreement comes with consequences. The more people report this type of behavior, the less this will happen. At the very least it is very poor customer service. It took me 6 more hours to find a replacement motorhome.

I bought replacement seat covers for our gas class A motorhome but decided not to attempt doing it…read moremyself so I searched around for a shop that I could drop off the motorhome and have it done. Moises was outstanding to work with. I explained what I had and what I needed and he said no problem let me give you a quote. Quote was great so we scheduled the work. He called to confirm Friday about what time I would be arriving on Monday. After dropping it off he confirmed when it would be ready. The next afternoon it was done; ahead of schedule and on budget. Got up there to pick it up and the installation was perfect and the interior was clean and everything was in its place. It's been years since I have found this level of customer service and professionalism. I highly recommend them for your upholstery needs.

I rent a motorhome every year with a group of my friends to attend the NASCAR races in Sonoma…read more Over the last 10 years, we've rented from everyone... El Monte, Cruise America, small local renters, and private parties thru Outdoorsy. Our experience with A Family Affair has by far been the best ever! Moses and his wife run a genuine mom and pop shop and have a great passion for their clients. They not only made the rental experience quick and easy, they were a joy to work with. We rented their almost new 2024 Entegra Odyssey 30Z class C. As a new rig, there were a few minor issues that came up. Moses was super helpful and got back to me via phone to help me thru the problems we did have. He was also nice enough to let me park my car in his yard while we were gone, and made the return check in process super easy. I wish I had discovered A Family Affair years ago. I will definitely rent from them again, and highly recommend them!

Dave saved my life! I was stranded with four kids and a mountain of gear when my engine blew. We…read morewere on our way to a long-anticipated trip to Tahoe. The kind folks at Autotronics gave me a ride to Dave's. Even though Dave's front desk rental person was not there, Dave worked hard to remember his system so that I could rent a car and get underway. Dave and Kyle were so sweet and worked to get me the right car. He had received a fleet of brand new Highlanders that afternoon and hadn't even set them all up for rental. I really needed a hitch for my bike rack and he and Kyle got it ready to rent for me. Not to mention, Dave has a huge, funny, and warm personality. I couldn't be more grateful. The car was gorgeous and he rented it to me at a very good price. The car was so luxurious. I wouldn't let the kids eat in that gorgeous car. Rent from Dave's - you won't be disappointed!

Dave provides outstanding service...above and beyond!!!…read more Thanks for making it so easy to keep coming back and for treating your customers so well~

This company is awesome. Our experiences here were great these past two years. They helped us with…read moreour Grand Design problems. We wanted the trailer to be Dry Camp ready. They suggested more solar, more batteries and we ended up changing solar controller. we also had them update our suspension. They repaired our roof when we hit a limb. We will go to them for all our trailering needs. They have a stocked store, knowledgable help and rentals.

First time using Affordable RV. We live just eight minutes away so it was a no-brainer choice for…read morethe 2022 camper van we have. Staff is very nice and we did bring it in just before Memorial Day so we knew we would probably have a wait. All we needed was generator oil change, checking the water pump and battery load, looking at the tires sensors, checking the roof and a wash.They said we needed new tape on top to keep the solar panels in place and couldn't find anything wrong with the pump. We got it back after three weeks and on the walk-through were actually told that the guys took all the old tape off and cleaned it up when they didn't even need to do that but they thought it was a water repellent issue which it wasn't. So who knows how much extra time went to that at $175 an hour or so. We also noticed later that we didn't get the tire valve caps back and I went to turn on the air conditioner unit in the 96° heat in downtown Saceamento and they had not turned the switch back on for that in the generator.That meant that after consulting with AI during a work event, I I was crawling under the RV in downtown Sacramento on the street to open the generator cover and flip the switch. The work overall cost $1100. Obviously, we did not think it was particularly affordable, convenient and we're not pleased with the handling of the relatively simple items on our list. There's another place not too far from us and a highly rated mobile technician as well that maybe we'll try next time. ARV business model involves multiple different technicians working on the van, which is why it takes so long, but in addition to the inconvenience we just got pretty mixed results on the work.

Just did our ride with our guide Travis and it was amazing!!!! We had a wonderful time and a great…read moreexperience. He was patient, knowledgeable, and very helpful. Equipment worked well, worth every penny.

Got there and it said it's closed Wednesdays ! :( not from here and trying to have a good day but…read moreended up wasting an hour driving here for it to be closed and it says open ! Not deducting too much since I do want to come back and have a good time in the mountains like I used to with my dad. So bummed out man ! Will be back though !

Our second time using them. The first was for 10 trailers for a week. This was 4 trailers for the…read moreweekend. The trailers are nice and clean, he delivered and picked up on time. Couldn't ask for any better service

This was our 1st RV rental since selling our 5th wheel due to downsizing needs. I was nervous as I…read moredidn't know what to expect. We had such a great experience with how smooth the rental and return process went!! Matt (owner) was great at communicating with us from beginning to end. Matt met us on time for our rental pickup and was very detailed at reviewing the RV's features with us. The trailer we rented fit our needs perfectly. We'll definitely rent from them again next summer!!"