The business has a small front reception area…read more We arrived after a long, long day. The front desk staff was so kind. We were a party of 3. The rooms are small, which was fine since we planned on site seeing and crashing after. We visited for a few days. Each day, the location was clean and quiet. The view outside was of other buildings. Windows are a little outdated but were expected. We had extra toiletries to accommodate all of us. Enough towels (few in closet) were provided and enough for all of us. Location. Within a few minutes of small stores, train station and landmarks. Staff assisted with the location on a map to get to the Hop on/Hop off bus. The front desk staff also assisted with contacting a driver to the cruise pier that was several hours away. The hotel location has a breakfast you can pay for if you decide. We walked through the breakfast options first, and they just added it to our hotel room upon checking out. The front desk has a vending machine with water and a snack. You will need change with pounds or credit card. I was only able to purchase one thing at a time, but it could have been a user issue, lol. Things to know The room has a teapot with tea/coffee. Also, cream-sugar. Along with a cookie. Bring the European plug for electronic. Some of the plugs are located in areas that may need longer chargers. Bring walking shoes. Some roads are cobblestone.

Nice hotel, friendly people, small like most hotels in the area. They don't provide breakfast and…read morethe rooms get pretty hot at night but overall a good option.

Another nice stay at a CitizenM property. Between locations…read morein Rotterdam, Glasgow, Amsterdam and London, I must have spent 100+ nights in this chain over the last 10 years, it's always a consistent product. Beds are always comfy, public lounges are spacious and attractive, staff are friendly and helpful (except the Shoredich location that has unfriendly staff and overcrowded lounges), breakfast and bar service is topnotch. Highly recommended for budget friendly short stays !!

This hotel is such a smart thing to have in expensive london. The room is tiny. You literally have…read moreto crawl into the bed. And the since is tiny and the shower and toilet area are literally a plastic insert in the room. But it's very functional especially if it's just one person. The other nice thing is the Coworking software downstairs and of course the price. Economic and clean. So hard to beat if you are in london for a work trip.

This is a fantastic option if you're wanting to stay by the Thames or want to be close to Borough…read moreMarket. Here are some random room details I loved: - For some reason they have a US voltage plug by the desk. I don't know if that's normal but I liked this convenience. - Shades that went up and down by remote. - They had a coffee machine and electric kettle in room. Bonus points for the complimentary chocolate chip biscuit. - The toiletries included a tiny little scrubby hemp loofa. - The lotion and toiletries were nicely fragrant (but not moisturizing... if you're a dry skin person, be aware of this). - Excellent shower and water pressure. - They received some merch boxes shipped directly to the hotel for a trade show we were in town for with no problems, though please arrange this ahead of time and don't just send 400 mystery packages to the hotel without them confirming. I was worried that the room would be noisy considering it was next to a church, but I heard zero noise. CONS: Just one. Why does the bathroom have a frosted door. Never do this. I don't want to know anything going on in the bathroom. All that being said, absolutely stay here. The staff, service, and room were fantastic. NOTES: The nearest station, Mansion House, DOES NOT have a lift/elevator. If you have luggage, or anything heavy, this will be a nightmare dragging them up the stairs.

This excellent boutique hotel will cater to every whim you may have. There was a complimentary…read morechampagne at the rooftop bar, a small but nicely equipped workout room in the basement and our room had everything we needed including espresso machine, complimentary mini bar snacks, soft drinks and juices, refilled daily, morning newspaper and friendly service. The bed was very comfortable and the room was quiet. The location is walkable to St Paul's, The Tate, London Bridge, the Bank square and other attractions.

This would be 5 stars if it wasn't for the price. $866 per night not even pounds. It's insane but…read moreyou get the best view from a hotel or even any building in London. The bathroom floor is heated you get a tub and a shower in every room. The toilet has a bidet which is super nice if you've never used one. The window shades are automatic. Unfortunately my side of the bed had some sag but that can always be fixed with a new mattress. There is breakfast every morning you can do a buffet or just order. Again the prices a ridiculous we paid 26 bloody pounds for eggs Benedict. There's a pool on the 52nd floor that you do have to reserve but up there you can get tea, coffee, and fruit for free. There's a sauna up there as well.

If you are willing to splurge, I would highly recommend Shangri la hotel at the shard as your hotel…read moreduring your London stay. The beds are very soft yet firm, one of the best beds I have slept at a hotel and way better than many 5 star hotels in the USA. The underground entrance at London bridge is right downstairs along with a McDonald's. It is also 2 blocks from the famous Borough market. They also have a dry sauna at the top along with a small pool overlooking the London skyline.

We had a Premier plus room. Bed slept good. We got there early, and they stored our luggage. Ice…read morewater is available at the front desk. Our toilet leaked water in the back. That was the only issue. Bottled water was in the fridge for free. We were on the 6th floor, facing the back. I heard zero noise from the street. Shower was nice with good bath products. I paid extra when I made the reservation, for breakfast. It was busy each morning, but the food was good. Check-in was one the 1st floor, and you enter on the ground floor. You cannot use the elevator to go higher than the 1st floor, unless you tap with your room key. Good safety feature for the guests. Room had a small fridge. I would stay here again for sure.

Appointments are good. Reasonable rates. Children eat free. Good on-premise restaurant. Close to…read morethe Earls Court tube station.

Great location for access to the center of everything. The room very was small and the shower…read moresprinkled into the rest of the small bathroom so it was quite hard to keep the floor dry. That said, the bed was comfortable and sleep was good which is the most important.

SMALL!! A two person…read moreroom is hardly big enough for one! My partner had to lay on the bed if I wanted to get dressed because there was only standing room for one. Poorly designed space! And it made me realize that there are so many things I take for granted in a hotel room. (You really don't know what you have until it is gone). For instance: A light above the bathroom mirror (made it very hard to put on make up) A slanted shower floor (the shower had no door so water went EVERYWHERE) A power point in the bathroom (great that they gave us a hairdryer but I had to sit on the bed to dry my hair) Working key cards (despite having the problem dealt with twice, every time we wanted to go into our room we would have to cross our fingers that the door would open) Hot breakfast (a buffet breakfast is optional but no cooked food....) However there were some positives: Wine and cheese at 5pm every day and the location of the hotel is great! Such a shame they haven't got the little things right....

We stayed at The Fielding Hotel and had two nights with no air conditioning. Staff knew about it…read morebut never fixed it. The manager promised a refund for the last night, but weeks later I've received nothing. I reached out three times and never got a single reply. Terrible customer service and no accountability.

My wife and I spent six nights at The Fielding and were very pleased with the location, the…read moreaccommodations, and the staff. We specifically chose a hotel in Covent Garden because it was central to many of the sites we intended to visit and allowed us to keep our use of public transportation to a minimum. Because the neighborhood is very popular, there were always people on the street, which made us feel safe. In addition, we found a very pleasant cafe-- one of the chain of Caffe Neros in the city--nearby and had our breakfast there every morning. We were given a first floor room that more than met our needs (and saved us from lugging our bags up the narrow stairs). It was both charming and comfortable. (My wife particularly liked comfort of the bed.) Being that it was April, we were also pleased that we had plenty of heat in the room. Though we were blessed by largely excellent weather while in town, with warm and mostly sunny days, the evenings would get cool and the last thing you'd want would be to return to a chilly room. The staff were very friendly and Sajaad, the hotel's general manager, was very helpful in making recommendations and answering any questions we might have. We look forward to returning to The Fielding on our next trip to London.

Excellent hotel - fabulous staff and great location of London…read more And the Very Best and most helpful Concierge, Graham -- a true professional and gentleman. He will make sure your visit is superb. Boutique hotel with a delicious breakfast and friendly and extremely accommodating team. Can't say enough about this wonderful hotel and Graham-- Concierge extraordinaire.

Please avoid. There were ALOT of flies everywhere!! At first, we thought it was just one flying…read morearound. But once we looked at the wall, it was a whole WALL of them!! The waiters didnt look surprised.