Have complained multiple times and continue to receive other people's mail, several of which are…read moreold addresses, and several of which are just the complete incorrect address. I have returned to sender so many times I bought a return to sender stamp. And guess what? That mail gets continuously returned to the address. And many have multiple stamps on the same piece of mail. They also don't honor delivery times, so I've ended up having to return items due to this location's complete incompetence. I don't even know how that mailman is able to keep his job.

This is the worst post office I've ever used. Always a line. They don't care and act like they…read moredon't care about the line. You can hear people in back someplace but no one ever comes out to help by opening the 2nd window. Today I called and was told I'd get a call back in 13 mins but that never happened. I have informed delivery. Last week I could see I was suppose to get 2 bday cards but they were not delivered to me. Why on earth have informed delivery but not get the delivery. Someone needs to get people to work there that actually work. I did get assistance after calling my congress person. They hopefully will follow up.

I left a voice message for them with a question about their services, not an emergency situation,…read morenevertheless no return phone call.

I needed a pass port in 7 days. The pass port guys sent me some forms. The forms are much easier…read morethan the forms on the government website. I filled out forms. We reviewed forms together and then pass port guys reviewed. I got my pass port in six days and one of those days was a national holiday. I would use the pass port guys for a regular renewal. The forms the government want are a huge pain. This was super easy.

EXCELLENT TRIP TO GERMANY, SWITZERLAND & AUSTRIA…read more========================== My husband and I booked the eleven day itinerary, but added one day to the beginning and two days to the end. Their website describes the day by day activities and hotels, so you can see the list there. I liked about half of the hotels, but some I would not stay in again like the Hilton in Central Munich, Germany. The breakfast was awful in my opinion and the one dinner wasn't that much better. Our room was alright, but the refrigerator didn't work. They brought an extra one that took up space on the floor. Since Gate 1 books your hotels you don't have control over their hotel choices. Our room at the Hyatt in Mainz smelled like mold, but the hotel kindly switched that room for us. I think my favorite hotel was the AC Marriott in Innsbruck. The food, rooms and location were great. Nadine Sandranowsky was our tour director for our small group of 24. She was great and always did a great job from start to beginning. I would recommend Gate 1 Travel as you do get more bang for your buck.

Update 2026 June 2: Gate 1 staff GSC reached out to me…read moretoday, who, apparently, had replied to me last year but I didn't receive. Thanks for reaching out.

The passport office's operations seemed inefficient and not well coordinated…read moreSecurity officers could be more professional. .

Terrific agency! Everyone friendly and professional. Went there for an emergency passport renewal…read more Emily at window #7 makes every customer feel like their situation is important. Was worth the trek down from NYC. Thank you!

I highly recommend this company for anyone traveling last minute. I was having difficulty traveling…read moreto Russian during covid-19 and could not make an appointment with the embassy which would be the normal means of getting my visa. I explained my problem with a company employee who recommended I spoke directly with the owner. I received a call back by the owner immediately and we planned on how to proceed. I paid for next day processing just in case as I only had ten days to get the visa. The owner confirmed that I would get the visa in time with the regular processing time and refunded me the cost of the next day processing. Nothing but professionalism!!! Also prices are better than the majority of the competitors with service you can count on.

These guys are completely amazing! When Fed Ex didn't get my passport delivered to them on time the…read morewent WAY out of their way to make it all work. They flew my passport from San Francisco to Houston, then found a flight to get me my passport a few hours before my vacation. They even kept me updated on everything skiing the way. I am forever thankful for all their hard work.

This is a great servlce to work with rather than deal with paperwork issues at the Post Office…read more l dealt with them and they were professional and clearly knowledgeable on what was required. Quick, easy and well worth the fees. l highly recommend them.

From the owner: We are a passport and visa consulting and processing service specializing in assisting corporate…read moretravel departments, individuals and travel agents with 24 hour document processing for business or pleasure travel. Our experienced consultants are able to answer your questions and walk you through your passport and visa related needs.

The customer service I received was very pleasant. There was a middle-aged male who helped me. His…read morename might be Ken, who has the gift of making people smile. I was ordering a passport after losing my old one, and he went the extra mile to make sure I had everything done correctly. He also gave me an estimate of when I should expect my passport and I received it in just 3 weeks using expedited service! Thank you for your service!

Love our Raritan mail person Kim! She's the best and so is the service and the entire staff in…read moreRaritan boro PO

Filthy, old building; long lines; high-crime neighborhood; and typical rude, slow, lazy postal…read moreemployees. But the alternatives are UPS and FedEx, which are far worse in terms of thefts, delays, and prices, at least in my experience. Go for it if you can find a parking spot and are willing to pay $4-plus for one. Be careful when you are confronted by the homeless outside less they feloniously assault you. Walk in groups and carry self-defense spray!

Couldn't tell if I was dealing with an actual business or was I in the streets of Philly. Two girls…read morethat are working there are just BAAAAAAAAAAAAD. I get told I can only scan 5 of my packages (I had 9) and that I would have to go to the Kiosk. I said what do you mean I can only get 5 scanned and then she suddenly means that she can only scan 5 and that the rest have to be scanned at the kiosk. I say why are you guys so mad because they were beyond being rude. One of them gives me a face and calls me ugly LOL aw man. I will repeat it again - didn't know if I was in the streets or at a business. I honestly can't imagine how these type of people get hired, did they actually go through an interview process? Is the pool of people really that bad that these type of people get through. Anyways, I go over to the kiosk with my 4 packages and while I'm using it someone else comes in and the other girl (clerk 18 or something I asked for her name that's all I got she was sitting on the left side) helps that individual. The kiosk says that it's out of receipt paper so I go back over with my 4 packages and the original girl that scanned me in has a customer so I wait for the "ugly" girl and she just walks away continues on her phone and ignores me traaaaaaaaaash man trash trash trash. Someone else behind me walks up and now we are both waiting. When the first girl finishes I go over to her and she scans the rest of my 4 packages. And then instantly she comes come forward to the guy behind me lol.