Found out I lost my passport Tuesday at 2:00PM and I have a trip to Mexico Thursday at 8:15AM! Called up The Passport Guys and went to their office at 3:00PM Tuesday. Howard assured me he will take care of everything. He filled out my paperwork and the next day at 3:15PM I have my passport in hand and I am now checked in for my flight. These guys are the real deal and are life savers. Definitely would recommend them when you're in a pinch or just need passport or visa services. Thanks Howard! read more

I left a voice message for them with a question about their services, not an emergency situation, nevertheless no return phone call.

I needed a pass port in 7 days. The pass port guys sent me some forms. The forms are much easier than the forms on the government website. I filled out forms. We reviewed forms together and then pass port guys reviewed. I got my pass port in six days and one of those days was a national holiday. I would use the pass port guys for a regular renewal. The forms the government want are a huge pain. This was super easy. read more

I could not recommend the Passport Guys and their services any more! My Dad was in a very tough spot and needed a new passport yesterday. They were able to get it for him within days, helped with issues with USPS, and even got him another appointment when USPS didn't hold up the end of their bargain. They were a pleasure to work with. If need a passport quickly they are your GUYS (lol)! read more

Great guy! Gave me good advice to get my passport renewed in a few days. Would recommend!

Howard and his people are simply amazing... WHY??? Customer service is a lost art and these guys are true artists!! Howard kept in touch with me for the entire process and helped calmed my nerves about the timing of obtaining my new passport ( I let my old one expire ) in time for a flight only 1 week away. He is a detailed person with a big heart and truly cares about the people who are in need of passports fast. He is the superhero of passports!! THANK YOU HOWARD - YOU ARE THE BEST!!! read more

My flight was in 2 weeks when I called this agency and Howard walked me through every step of the way. The only hiccup was that I didn't have an ID but that wasn't a problem. He had a solution for every situation. Within 1 week, I had my new passport. I'm flying in a few days and I couldn't be happier with the service here. They definitely take their customer service seriously and are so personable. 10/10 recommend giving them a call! read more

Howard is the best! He has solved some of the scariest passport problems we've ever confronted, like the time I needed my passport renewed the next day. He handles the intricacies of visas as well, which included Russia and Brazil. Plus, I changed my name and that has been a real challenge, yet Howard is guiding me through the process. Bottom line: Passport problem? Go here. If he can't fix it, no one can. read more

I found out my passport was expired 7 days before traveling to Costa Rica. At that point I couldn't change or cancel airfare, hotels, tours or anything I was going to loose it all. This was the trip I always wanted to do and couldn't believe that this was happening. I started panicking when searching everywhere for same day passport renewal, was nothing. The closest gov. passport agency with appointments available was Hawaii. Nothing in the whole United States. I Called about 20 or more private agencies and they were all either a scam, didn't answer or had no appointments available. "The passport guy" was the one with best reviews, so I called at night, they were closed and left a message. The next morning Howard called me back, explained me everything. He was very clear and honest about everything. He also has this amazing positive energy that made me calm down and feel so much better. The next day he started the process and sent me a link to track the process. I got my passport 4 days later. Thank you Howard! You and your team all deserve 5 stars. read more

Outstanding! Had to travel, international, on a moments notice & found my passport had expired 2 weeks prior. Thought there was no way to expedite a renewal any faster than 2 weeks. It was a Saturday morning, I was expecting no answers until Monday. Howard responded within 2 hours, on Saturday, & asked me to call. From the moment I started speaking with Howard, I knew I had found the right person to do business with. Howard immediately put my mind at ease, assured me he would have the passport done by 3:30 on Monday, & all I had to do was take a short drive to Philadelphia with forms, documents, & payment. Plus, his fee was 40% cheaper than any of the other respondents quote! Howard told me to call him on Sunday, in the event that I wanted to be sure I had all my documents in order. I called twice, both times he picked up the phone call & could not have been more pleasant. Followed Howard's instructions to the 'T', drove back to Philadelphia, on Monday, and had my renewed passport in my hand at 3:30pm. I flew out on Tuesday, as scheduled. I was amazed this could be done so quickly, & was a little skeptical that such a service existed. The Passport Guys are not only legit, but they also have great customer service, & get the job done seamlessly. If you're lucky enough to come across The Passport Guys, USE THEM, with confidence! read more

I just got a passport for my daughter with the help of Howard at thepassportguys. The service was seamless and fast. All the paperwork requirements were laid out clearly, as were directions on how to properly prepare for the post office visit. My order was expedited and returned in three days at a very reasonable price. Thanks, Howard, I'll be back for renewals! read more

The best. We were heading to ireland for my mother in laws fiftieth wedding anniversary. We had less then a week to get a passport. They got it done. Holy shit. read more

First let me say I never write reviews. Everrrrr... but The Passport Guys deserve this one.. HOWARD!! THANK YOU! THANK YOU! THANK YOU!! I was having the absolute worst time trying to get my passport through the post office. I will NEVER go through the post office or anyone that is not the passport guys ever again. I called Howard with only 1 week to get my passport and I was worried because I already had an application in processing (went through post office first time) and didn't think I could go through processing somewhere else but Howard made it happen and I had my passport three days later with no more hassle. I'm so happy. Thank you! read more

I had to get a passport to fly to Japan for a family emergency in 2 days. Howard is extremely professional, helpful, and a really nice guy. He seems to really want to help you and even went out of his way to pull some strings to see if the post office could process my documents after their processing hours were up, which they did. If you need a passport ASAP, this is your guy. read more

What can I honestly say? If you all knew just how much their service and efficiency has restored my faith in humanity. I'm not exaggerating. I needed my passport in a pinch and not only did they provide it when they said it would come, they let me know the exact time to come by and pick it up. DO NOT GO ANYWHERE ELSE for your passport needs! read more

"What did Yelp say?" my coworker nervously asks when I tell her that I'm using a private company to expedite my passport renewal. Good Question... oh wait, no Yelp review! Which brings me here. After doing some research I found The Passport Guys on the internet and I was stoked to see that their offices were here in Philadelphia. I had originally called to see if I could just directly renew my passport through the Philadelphia Passport agency, however after a few automated phone calls I realized it would be a tight squeeze to get an appointment and get everything mailed in time for my trip. It's a slightly nerve-racking thing to do to get your passport renewed through an outside company. Even after calling them to confirm their actual existence. And it doesn't help that their office is in one of those large outdated office building located on what feels like the very edge of center city Philadelphia. However, once I got inside the office I felt at ease. The guy greeted me by name immediately and because I had all my paperwork prepped with me (since their website was so thorough and clear) I was in and out of the office in 5 minutes. It's obviously an expensive service but great if you're in a bind! They also have 24 hour turnover for all of you who are being whisked away by your lover to International Destinations.... Love it! read more

I am very thankful I found Philadelphia Passport/Howard service. Very fast and very professional service. I received my Chinese Visa in no time! I highly recommend going to Philadelphia Passport. read more

Howard is the man!!! I found out Memorial Day that my passport had expired, and I was flying to Greece on Thursday. I called Howard from Pittsburgh on Tuesday and he talked me through the whole process. He was able to get my passport renewed by early afternoon on Wednesday. I was driving to Canada Wednesday night to take a flight out of Toronto on Thursday. Howard was able to find a FedEx shop near the airport that would accept an early morning delivery (FedEx international usually doesn't do First Overnight), and I received my passport in time to hop right over to the airport with time to spare. Howard was calm and reassuring during a very stressful time and saved my family vacation! Can't say enough about these passport guys! read more

Howard is the REAL DEAL! Trust him AND trust the process. I booked a trip for boyfriend and I to Jamaica. A month before departure, I realized his passport was expired. I called Howard and he actually did not want to take my business and money. He encouraged me to submit the renewal app myself and SAVE my money on the fee that Passport Guys would charge. Given the back log at the US passport agency, I feared that I would not get the passport back in time so I persuaded Howard to take my money. Based on his google reviews, I was pretty confident that he could get the job done. Well, here we are, 9 days before we leave and Howard came through as promised. My boyfriend's passport was delivered yesterday. Exactly 8 days after Howard submitted our app (we paid for the 8-14 day service). I said it before and I'll say it again, YOU CAN TRUST Howard and the Passport Guys. We did and we have NO REGRETS. Thank you Howard! Much Love. read more

Talking to Howard after I realized I had about a week left to renew my passport before business travel alleviated my stress completely. Howard is very customer centric and friendly & extremely efficient with excellent follow through. I am so glad I found The Passport Guys and highly recommend their services! read more

Howard Broder, Owner, was a lifesaver. I had only a few days to renew my passport due to 6-month rule of entry to Mexico. He made it very easy and convenient for me to get my docs to him and pick up my renewed passport. Best service ever! Don't hesitate to use this service. read more

I thought I was leaving the country early on a SUNDAY MORNING. However, I discovered on Saturday, the day before my trip that my passport had EXPIRED! I panicked and found THE PASSPORT GUYS on the web. Long story short, by MONDAY AFTERNOON I HAD MY RENEWED PASSPORT IN MY HAND READY TO GO! I ask you, how could it possibly be done ANY FASTER THAN THAT OVER A WEEKEND?!?!?! Howard must be some kind of "passport whisperer" or something. He's fantastic! The Passport Guys are truly the greatest! read more

Image you're leaving for Europe in a week and you realize your daughter's passport has expired. Oh, and it's Saturday of a holiday weekend. Your only reaction is to freak out. Then you find The Passport Guys. Howard was amazing. He called me on the Monday holiday and we scheduled to meet in his office on Tuesday morning. He clearly works with freaking out folks all of the time. He was such a calming influence. He went through the documentation, checking it twice (just like Santa would). He was very thorough explaining everything that would happen and when. He called late the next afternoon to say he had it and was putting it in the FedEx envelope. In the end, I had the new passport in my hands exactly 48 hours from the time we stepped into his office. My daughter is extremely happy. She gets to go with us. I can't say enough about the service. Just amazing. read more

Even though it turns out I don't need an expedited passport, they gave me helpful information about getting my regular passport renewed.

I rarely, if ever, have commented on Yelp. But considering how amazing this was (and how influential the existing reviews were in making feel this was "real"), I felt I had to comment. I was asked by my office to go to Toronto on Tuesday morning on the previous FRIDAY morning. Meaning I needed my passport by Monday afternoon (basically in 24 hours business-time). I called Howard right away on Friday thinking there was no chance to get a passport that early since I'd never had one. But he said with all the paperwork and a little running around town he would have it to me by Monday at 3:00pm. I had it in hand by 3:30pm and by 9 the next morning, I was in Toronto. Amazing. He's so worth it if you're in a crunch! read more

I was freaking out because I'm traveling out of the country on Saturday, and my passport expired two months ago. On the advice of friends, I waited until two weeks before traveling to expedite through the Customs House/government. That requires calling and scheduling an appointment. I did that, and the earliest appointment that I could get was the day before I leave. I asked around to see if anyone I know used the Passport Guys, and found a friend whose company uses them, so figured it was worth a shot. They were professional, had convenient hours, and most importantly, they were fast. For less money than expediting through the government by mail, I was able to have my new passport in five business days. read more

I realized on a SUNDAY morning just one day before my trip to London that my passport had just expired. I got my documents to Howard at The Passport Guys Sunday night and had a new passport in my hand on Monday afternoon! Howard was available through every step of the way and helped me fill out the paperwork for expedited renewal. If you need it, I cannot recommend this service more highly. read more

horrible waste of time shady and sketchy walked in when a random number texted me to come up guy told me sorry no appts today simply asked when i could get one and they couldnt answer that question seems like they just into the scamming business read more

AMAZING! My bf and I were in a bind and needed to get his passport renewed in a day and Howard couldn't have been more helpful. We dropped off all necessary documents to his office on Sunday afternoon and had his renewed passport by 5:30 Monday. Howard saved our vacation!! read more

Saturday morning I realized my passport was expired for my trip to Europe 8 days later. I called the official passport agencies in both Philadelphia and New York; both had their first open appointment a few days into my trip. I looked at a few passport sites where I could fedex my passport to renew it, including a sketchy one hosted at dmv.org which I almost used because it looked government sanctioned and therefore legit. So then I decided to turn to yelp to help figure out who I could trust. It occurred to me I might even be able to find someone local so I could physically drop off and pick up the passports because who wants to risk FedEx losing them. I found Howard at passport guys and he is awesome. I sent email on Saturday and then I tried calling as well. He called me an hour or two later and reassured me I could drop off my passport on Wednesday and get it back Thursday or Friday. Which is exactly what happened, no issues. He was so helpful and gave clear instructions. The one thing to know is that his current location on Delaware avenue is a little sketchy and there is all kinds of construction going on. You might have to get creative with parking. But its right off 95 easy in and out. I got there before noon both times with no problems. Good luck and thanks again Howard. Because of you I am writing this review from London. :) read more

I was packing for a trip and noticed that my passport had expired. Since I'm leaving on Sunday this was crunch time. I got my documents to Howard Thursday morning and had my passport in hand Friday afternoon. The service was professional and efficient. The Passport Guys saved the day. read more

Incredibly helpful and calm in stressful time. Called me back on a Sunday pm. Had my passport by Wednesday-needed it by Friday.

I screwed up royally with the 6 month rule I needed to get a renewal ASAP - Called Howard late Thursday afternoon - He told me everything I needed to do and emailed to me along with instructions and was also accommodating to my neurosis at the time Long story short - it is now Friday afternoon and I am taking off Sunday afternoon - Would never have been able to happen any other way - and quite honestly I think the fee is modest Top notch - thank you!! You saved the day! ps: If any of you are questioning any of the process - take that leap of Faith read more

I just received my Passport today! Record time and excellent customer service. Howard is a real professional who walks you through every step of what can, sometimes, be a complicated process and goes through a final check with you before you send him the paperwork. He gave me a target date for receiving my Passport, and it arrived a day earlier. Howard also worked with my friend in Kansas and, she also was really impressed with the professional service. I would not hesitate to recommend The Passport Guys to anyone! read more

Absolute professionals. Great service. Totally trust these guys. Have used them three times now.

The passport guys helped me to have my passport ready this year when planning to travel to Europe. I find their services very useful. Thank you guys. read more

For those of you who that find themselves in an "oh sh**" situation this is your answer! I must admit there is a level of anxiety handing your passport over to someone else to handle and crossing your fingers you get it back and can be on your flight same day. But trust Howard. Instead of spending my day waiting in the passport agency hoping someone would take pity on me crying at their window to process it same day, I had a relaxing yoga class and got my bags packed. Howard arrived with the passport at 445 and I was all set for my 845 flight. Even gave him a hug I was so grateful for his service don't care that it was expensive! read more

My family was preparing for an international flight on Tuesday morning, and realized on Sunday afternoon that our passports expired! Passport agency's first appointment wasn't until later in the week, and in a panic found passport guys online and they got our passports renewed by 4pm the next day. It wasn't cheap, but prices vary depending on how quickly u need it. They walked us through every step, and saved our trip. They work fast and are available even on Sunday nights. Forever grateful. read more

Apparently, in order to travel to most of Europe, your passport can't expire within 6 months of travel dates. I found this out Friday night with my flight on Monday evening. Howard and his team walked me through the paperwork over the weekend and had my new passport in my hand Monday afternoon. These guys make miracles happen. read more

It's not a bargain but when you're over a barrel HOWARD at The Passport Guys is a magician. I wasn't aware of the new rules related to US passport expiration in EU countries and got turned away at the ticket counter for a flight to France. I was lucky to find The Passport Guys online. Howard returned my call on a Sunday afternoon and walked me through the process. I was able to pick up the new passport from him in slightly less than 24 hours. This is a terrific service! read more