Horrible staff to deal with, changes surgery dates and scheduling personel gets very rude when you have issues with dates being chnaged, stay away! read more

In the past, I've had great experiences with Dr. Eby, a brilliant and skilled opthalmologist. However, during my last two visits I have been very unsatisfied with the person doing the eye exams for her. The entire process felt rushed, and rote. The assistant seemed bored and only half present, which makes me wonder how thorough and accurate she was. I also felt a bit rushed when I asked about a laser procedure that would help improve my vision after having had cataract surgery on my right eye last year. I left not really understanding much of anything, and questioning what I need or don't need. I should've asked more questions, but, again, I felt rushed. I do give 5 stars to whoever took the photos of my eyes prior to the exam. She was bright, kind, and more than happy to explain things. When there are such large numbers of patients being seen on a daily basis, maybe it's inevitable that we begin to feel like moving parts on a conveyor belt of an assembly line. It might be time to look for a smaller practice. read more

7 minutes late when I called to let them know I was running behind in construction traffic. Told me I have to reschedule because the doctor was running on time today. Seemed interesting to me since every time my kids or I have an appointment we wait at least 45 minutes to an hour and a half. Very VERY disappointed seeing as my family and I have been coming here for forever. read more

I've been going here since they started the business and must say I am going to have to find another clinic. I was there a few weeks ago and was very disappointed in the way I and other patients were treated. just a number. I felt like there was very little communication between the workers and the patients. After waiting in line by the door for 10 minutes without being acknowledged, I was checked in by a lady that handed me an I-pad, pointed at a chair and told me to fill it out and bring it back to the desk. I was then shuffled around to 3 different waiting room, 5 different exam people that explained almost nothing except where to go next. Finally, after an hour and ten minutes, I did talk to an eye doctor for 3 minutes that told me no change. I indicated to her that I felt the treatment was very impersonal and she just shrugged her shoulders, frowned, said she was sorry to hear that and pointed me to checkout. It's a shame they have gotten too big to retain their customer experience. read more

Dr, Eby traumatized me in surgery by using a laser with which she was not familiar with, she did not know that sedation was not allowed on the laser after telling me I would be oblivious to anything happening to me as in a colonoscopy and I was not prepared for the experience in which you are fully awake and aware of what is being done to you. You can get lenses that Medicare pays for, $0 out of pocket cost, and wear prescription A glasses every waking moment but after I asked for state of the art lenses, Eby gave me mediocre lenses so I spent $3700.00 to wear glasses with prescription B every waking moment. Not the financial decision I would knowingly make. I got a copy of the surgical summary and it had two incorrect statements in it and that is just in the parts I understood. Eby said that the anesthesiologist and nurse anesthesiologist told her that she was amazing and that my surgery was the most amazing thing they had ever seen. Guess impressing them and not my well being was her focus during surgery. I gave three stars as I still have both eyeballs and am not blind in either one and no cataracts. Friends and acquaintances are going glasses free after their surgeries elsewhere and experienced no trauma. Eby has assured me that any dissatisfaction on my part is all my fault. read more

My wife and I have had two experiences with Dr. Eby. In both cases, from the moment we walked in the door, the service, care and expertise were all excellent. The staff is genuinely friendly and helpful and Dr. Eby displays superior medical knowledge along with a casual style that gives both confidence and reassurance. We don't live in the area full-time yet, but after this visit we know exactly where we will be going for eye care. We highly recommend TC Eye and Dr. Eby! read more

The staff and doctor were friendly and competent. However I will never go back. The wait times were horrible. My 96 year old father in law spent an hour and 45 minute to get through the process. My mother in law took two hours and 20 minutes to get through the process. Lots of waiting, no respect for patient's time. They both were exhausted and frustrated from the whole ordeal. We will not be back. read more

What a great find! The doctors and staff here are very thorough and informative. I got fitted for some contacts and got them ordered and received in less than 2 weeks...much sooner than what I thought it would take since I have such poor eyes. I'm a recent transplant and I intend to make this place my "go-to" source for any optical issues. read more

Dr. Gum has been a life saver for me! He has been treating me for Diabetic Retinopathy for the past 6 years. He makes time for me when I need it most. He has compassion for his patients and it shows. The office staff is always kind and friendly. They always greet me with a smile- which is had to come by these days. The entire staff shows genuine concern for me and my health. I wish medical offices would treat their clients as well as Traverse City Eye! read more

Traverse City Eye - Eyewear & Opticians Near Me - Traverse City, Michigan

We own a home in Northern Michigan and visit for 3-4 weeks twice a year. While here, my wife developed a cyst on the inside of her eyelid, that rubbed on her eye for almost a week. She saw a doctor Friday, an optometrist, who couldn't perform surgery. As such, she dealt with the worsening pain all weekend until she had an emergent condition which needed immediate attention. Several of the larger clinics (who we thought probably offered the better opportunity for immediate treatment just because of the number of doctors/surgeons listed on their websites) turned her down for treatment, which we understood due to the short notice. Before she moved with me to Florida 13 years ago, my wife was a patient of Dr. Gum at Traverse City Eye Consultants, so we called that office Monday morning. The staff was incredible, and Kelly worked us in to see Dr. Ashley J. Holdsworth-Rossman, an Opthamologist, whose schedule was full. Dr. Holdsworth, despite us taking up the little free time she had in her busy day, was wonderful. No muss, no fuss. The Doctor quickly diagnosed the problem, took appropriate action and as a result, my wife is pain free for the first time in a week. Without the assistance of Dr. Holdsworth and her staff, my wife was looking at a week or more with terrible pain followed by likely surgery, and I was facing driving the entire return trip to Florida myself, all the while unable to make my wife feel better. Thanks to Dr. Holdsworth and the staff at Traverse City Eye, we can make the return trip pain and stress free. They were living proof that bigger isn't always better, and with the right people, and a great attitude, anything can happen. Amazing job Doc!! Thanks!! read more

I recently had cataract surgery at Traverse City Eye with Dr. Eby and could not be anymore pleased. I was anxiety ridden initially and after my first consultation my fears began to subside. All of the staff was professional and caring. It made such a huge impact on my whole experience. I have now recommended Dr. Eby to all of my friends who are approaching this "cataract" stage of life. Vanessa B. read more

Front desk staff not friendly, didn't seem organized or happy to be there, but Dr. Felger was great.

I am a long term patient of Dr. Foote. He has been exemplary and cared for all of my family for many years. When I developed a infection over a holiday weekend he quickly got in and treated me efficiently. I love the care I receive there. read more

I've wore glasses for over 55 years, the last 5 years I've been unable to drive due to double vision and light blindness. I've been to several eye doctors all told me that I have cataracts but were not bad enough to have surgery. Dr. Eby was the only Dr. who ask me about quality of life. Since then and 2 cataract surgeries later I now have 20/20 vision ! Thank you Traverse City Eye and a special big thank you to Dr. Eby ! Signed W. Jones read more

Dr. Eby was wonderful. She always was pleasant upbeat and explained everything about my cataract surgery and options thoroughly and professionally. My surgery was successful . The staff was always pleasant. Very pleasant experience. D.Parker read more

When I was referred to Dr. Eby for Cataract Surgery by Dr. Foote, I did not hesitate to go forward with the surgery. Dr. Foote has been my Optometrist of almost 25 years and he has seen me through many challenges with my eyes. I knew that I could trust his confidence in Dr. Eby. She far exceeded my expectations. My previous Lasik eye surgery, along with my astigmatisms, presented some additional challenges for the cataract surgery. Dr Eby explained everything carefully prior to the surgery so that I knew exactly what to expect. Her expertise and professionalism and genuine positive personality put me at ease. I had the best possible experience and outcome; I can now see at 20/20 without glasses! Dr. Eby's staff shares her cheerful spirit and professionalism. Overall it was a very pleasant experience! read more

Great place! The staff was very welcoming and the customer service offered was very good. Dr Chippi shows genuine concerned for her patients. This is the best my vision has been in years. I'm glad that I finally found a place that will take time to do it right. I highly recommend Dr Chippi and the staff at Traverse City Eye. read more